Lykon Automotive Inc


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

180 Reviews

98% Would Recommend
Latest Review 9 days ago
KEN C. on 10/14/2017
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"Very good customer service"
Excellent
Vehicle: Mitsubishi Lancer
Service Date: 10/13/2017
Review Created: 10/14/2017 07:17 AM
JOHN T. on 10/14/2017
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"Complete, "
After 20+ years ,NO complaints
Vehicle: Chevrolet Silverado 1500
Service Date: 10/13/2017
Review Created: 10/14/2017 06:57 AM
Jeff M. on 10/13/2017
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Jeff said the service is nothing but impeccable and outstanding, as always
Vehicle: Acura TL
Category: Service
Service Date: 10/09/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
Michael H. on 10/10/2017
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Michael said the receptionist, Bridget, answered all of his questions and he was to the point. Their prices were fair. He thanks them for all of their work.
Vehicle: Ford Pickup
Category: Service
Service Date: 10/05/2017
Review Created: 10/10/2017
This review was collected via phone interview by Customer Research Inc.
CAROL S. on 09/30/2017
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"Mini Me"
My car has never received better care and service than it has at Lykon. The best, most caring, knowledgeable and service oriented garage ever!
Vehicle: Buick Park Avenue
Service Date: 09/26/2017
Review Created: 09/30/2017 07:37 AM
CATHY P. on 09/30/2017
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"Employees "
Very personal employees, and I love that they do not try to up sell and do what needs to be done
Vehicle: Jeep Patriot
Service Date: 09/19/2017
Review Created: 09/30/2017 05:19 AM
ALEX S. on 09/30/2017
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"Employees Who Care"
Lykon Automotive’s employees generally care about their customers and their business. From the scheduling process thru execution of services the staff at the desk thru the team who provides services make sure the customer is comfortable and understands the work being performed. At the end of the day, automotive services and the charges that come along with them aren’t fun and are often unexpected expenses. No one enjoys that. Yet, at Lykon Automotive they almost understand and appreciate that and come to you with a sense of humility when talking costs of services. At the end of the day, Lykon automotive is a well run business who perform automotive service at a high level while keeping their customers livelihood and needs in mind.
Vehicle: Jeep Patriot
Service Date: 09/23/2017
Review Created: 09/30/2017 12:39 AM
Tammy H., Chief of Staff at Lykon Automotive Inc responded on 10/04/2017

Alex, Thank you so much for taking the time out to write an amazing review... We are blushing ! We try and provide the very humility and customer service you explained and to know at the end of the day we are accomplishing our goals is extremely nice to hear ! We look forward to assisting you with any needs in the future and we'll be here with a smile on to help make your day and experience at Lykon's a  postitive one :) 

Frank D. on 09/30/2017
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Frank said he has used this business for years. The service was close to home. The work was really good, and the employees took care of his vehicle.
Vehicle: Buick Century
Category: Service
Service Date: 09/20/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Elizabeth K. on 09/30/2017
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Elizabeth said she is always satisfied with the service at the front desk and the mechanics desk at this business.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Review Created: 09/30/2017
This review was collected via phone interview by Customer Research Inc.
Theodore R. on 09/09/2017
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"Excellent customer service"
The staff was very polite and helpful. Very patient as I tried to find my insurance card or get it faxed over from the company. The service was fast the mechanics were knowledgeable and I witnessed firsthand how they would go out of their way time and time again for customers that were calling or walking through the door. Excellent waiting room Wonderful Coffee great WiFi a very pleasurable experience. I would like to take my car anywhere else you service for anything
Service Date: 09/09/2017
Review Created: 09/09/2017 10:05 AM
Julie A. on 08/07/2017
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"Flat tire "
Thanks for the quick highway flat fix, in the pouring rain! You guys are great!
Service Date: 08/07/2017
Review Created: 08/07/2017 07:36 AM
Mark R. on 07/29/2017
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Mark said he has a lot of experience with the business.
Vehicle: Ford Escort
Category: Service
Service Date: 06/24/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Erin D. on 07/19/2017
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Erin said they have never made her feel dumb about the questions she asks. She stated she feels safe, and she appreciates them. They are very sweet and helpful.
Vehicle: Saturn LW
Category: Service
Service Date: 07/06/2017
Review Created: 07/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul D. on 07/18/2017
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Paul said this business made his experience quick and convenient. He didn't have any issues during his visit.
Vehicle: Dodge Dakota
Category: Service
Service Date: 06/27/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Mark P. on 07/18/2017
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Mark said the quality of service was good at the business.
Vehicle: Subaru Forester
Category: Service
Service Date: 06/27/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Marion D. on 07/17/2017
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Marion said she liked this business. They cleaned up her vehicle.
Vehicle: Suzuki Grand Vitara
Category: Service
Service Date: 06/28/2017
Review Created: 07/17/2017
This review was collected via phone interview by Customer Research Inc.
Anthony R. on 07/14/2017
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Anthony said the staff at this business were very nice and accommodating. They were kind and they had good communication skills.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/01/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Gary B. on 07/14/2017
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Gary said everything went well.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 07/05/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Kenneth J. on 07/12/2017
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Kenneth said they do a superb job. They are wonderful people and they did good work on his vehicle.
Vehicle: Saturn VUE
Category: Service
Service Date: 07/05/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
Daryl V. on 07/11/2017
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Daryl said it's excellent, they had his vehicle in 1 day and they got what he wanted done.
Category: Service
Service Date: 07/06/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
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