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M. J. Sullivan Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(86 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
15
Total ReScores
4.9
ReScore Average
89
Net Promoter Score ®

Business Details

Categories
Contact
(860) 443-8432
No Business Hours Provided

Business Hours

* No Time Zone provided
452 Broad Street New London, CT 06320
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(86 Reviews)

Verified Customer
New London, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/05/2022
verified customerVerified Customer
0
Category: Sales
SUV overpriced with wrong information provided
SUV
William M S. from M. J. Sullivan Hyundai responded on 02/07/2022 10:00 AM

Hello Makinson,
Thank you for your recent purchase we really appreciate your business. I'm going to send you a re-score since Hyundai considers anything under a 5 star rating a failure on our part and our sale adviser James Kirby, plus it greatly affects us with the manufacturer. I apologizes for the delay in getting you the interest rate you that you wanted. If there was an issue that will prevent you from re-scoring us please feel free to contact me personally.
Thank you 
Bill Sullivan
860-443-8432 ext. 6152
bsullivan@mjsullivanauto.com

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