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MACARA Vehicle Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(742 Reviews)
78
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
78
Net Promoter Score ®

Business Details

About

One Stop Auto Shop One Stop Auto Shop

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(860) 887-0548
Closing in 21 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
207 North Main Street Norwich, CT 06360-4743
MACARA Vehicle Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(742 Reviews)

CB
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Collin B.
Danielson, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
0
GMC Sierra Engine.. place are crooks
Had an engine replaced by Rob. 6k later engine broke. They replaced part never changed oil. Now engine needs oil added every 2-3 days. Ticks like a model A.. Have contacted them many times for resolution always gave run around by Rob. On Sunday evening Norwich PD badge 1093 and expressed to not contact business or go to property I will be arrested.. Place are crooks liars thieves. Weasels. Rob is a rude unprofessional liar that will tell you anything he’s a crook. Poor excuse of a man! Can’t even back his work he calls the cops. Engine was over $16,000. Got Robbed by Rob Janovic Jr..

MT
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Melissa T.
Norwich, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2023
0
0 stars
My son bought a moped from them & it’s been nothing but trouble since day 1. It never started well & it’s even worse after they modified it. And to make matters worse the girl there blamed everything on my son. I might have to get consumer protection involved.

MH
Meghan H.
Norwich, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
Category: Service
Meghan said everything was good.
Recommended

GD
Greg D.
Norwich, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2022
verified customerVerified Customer
Category: Service
Greg said there were some issues, he had to go back, but in the end it came out all right.
Recommended

MS
Maryellen S.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
Category: Service
Maryellen said they were very helpful and are always conscientious. They are kind there.
Recommended

PL
Patrick L.
Bozrah, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
Category: Service
Patrick said he was able to get the work done easily and quickly.
Recommended

RW
Ryan W.
Sterling, CT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2022
verified customerVerified Customer
Category: Service
Ryan said he may recommend them.
Recommended

PG
Paul G.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
Category: Service
Paul said they were good, did an excellent job, he is satisfied, it was done in one day and he had no problems
Recommended

CF
Cullen F.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
Category: Service
Cullen said he's always been happy with the service he gets from them.
Recommended

BH
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BRENDA H.
Lisbon, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
10
Great people
We had our son's 2014 Civic checked out for the winter. Had the oil changed and new brakes. Macara has always been great to work with and reasonable with their prices.

RG
Rolando G.
Connecticut
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
Category: Service
Rolando said the service was quicker than he expected, and the service was good.
Recommended

DS
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DENNIS S.
Taftville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2022
verified customerVerified Customer
10
Good people
I really appreciate their service!

AJ
Andre J.
North Franklin, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customerVerified Customer
Category: Service
Andre said the appointment was fast, efficient, and there were no issues.
Recommended

JP
Joseph P.
Uncasville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
Category: Service
Joseph stated that the business provided good service.
Recommended

CB
Chris B.
Preston, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2022
verified customerVerified Customer
Category: Service
Chris said he's been going to the business for a while. He said they are really good and honest.
Recommended

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