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MACARA Vehicle Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(742 Reviews)
78
Write a Review
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Score Details

5 stars
88%
4 stars
9%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

One Stop Auto Shop One Stop Auto Shop

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(860) 887-0548
Closing in 21 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
207 North Main Street Norwich, CT 06360-4743
Get Directions
MACARA Vehicle Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(742 Reviews)
Write a Review
Recent Reviews
CB
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Collin B.
Danielson, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
0
GMC Sierra Engine.. place are crooks
Had an engine replaced by Rob. 6k later engine broke. They replaced part never changed oil. Now engine needs oil added every 2-3 days. Ticks like a model A.. Have contacted them many times for resolution always gave run around by Rob. On Sunday evening Norwich PD badge 1093 and expressed to not contact business or go to property I will be arrested.. Place are crooks liars thieves. Weasels. Rob is a rude unprofessional liar that will tell you anything he’s a crook. Poor excuse of a man! Can’t even back his work he calls the cops. Engine was over $16,000. Got Robbed by Rob Janovic Jr..
MT
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Melissa T.
Norwich, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/07/2023
0
0 stars
My son bought a moped from them & it’s been nothing but trouble since day 1. It never started well & it’s even worse after they modified it. And to make matters worse the girl there blamed everything on my son. I might have to get consumer protection involved.
MH
Meghan H.
Norwich, CT
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2022
verified customerVerified Customer
Category: Service
Meghan said everything was good.
Recommended
GD
Greg D.
Norwich, CT
Toyota Yaris
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/15/2022
verified customerVerified Customer
Category: Service
Greg said there were some issues, he had to go back, but in the end it came out all right.
Recommended
MS
Maryellen S.
Connecticut
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
Category: Service
Maryellen said they were very helpful and are always conscientious. They are kind there.
Recommended
PL
Patrick L.
Bozrah, CT
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customerVerified Customer
Category: Service
Patrick said he was able to get the work done easily and quickly.
Recommended
RW
Ryan W.
Sterling, CT
Chevrolet Silverado 1500
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2022
verified customerVerified Customer
Category: Service
Ryan said he may recommend them.
Recommended
PG
Paul G.
Connecticut
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
Category: Service
Paul said they were good, did an excellent job, he is satisfied, it was done in one day and he had no problems
Recommended
CF
Cullen F.
Connecticut
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
Category: Service
Cullen said he's always been happy with the service he gets from them.
Recommended
BH
gravatar
BRENDA H.
Lisbon, CT
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
10
Great people
We had our son's 2014 Civic checked out for the winter. Had the oil changed and new brakes. Macara has always been great to work with and reasonable with their prices.
RG
Rolando G.
Connecticut
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2022
verified customerVerified Customer
Category: Service
Rolando said the service was quicker than he expected, and the service was good.
Recommended
DS
gravatar
DENNIS S.
Taftville, CT
GMC Sonoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2022
verified customerVerified Customer
10
Good people
I really appreciate their service!
AJ
Andre J.
North Franklin, CT
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customerVerified Customer
Category: Service
Andre said the appointment was fast, efficient, and there were no issues.
Recommended
JP
Joseph P.
Uncasville, CT
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
Category: Service
Joseph stated that the business provided good service.
Recommended
CB
Chris B.
Preston, CT
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2022
verified customerVerified Customer
Category: Service
Chris said he's been going to the business for a while. He said they are really good and honest.
Recommended
Displaying Review 1 - 15 of 742 in total
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