Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

171 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


DL
David L.
Fairhope, AL
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
Honest & Great customer service
Been taking our vehicles here for a few years. John and all staff always give very great customer service and will not try to add unneeded work just to fluff the cost. We will continue to take our vehicles here and recommend them to family and friends for a good reliable mechanic.

FC
Fred C.
Fairhope, AL
Chevrolet Aveo
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Fred said the business did pretty well.
This review was collected via phone interview by Customer Research Inc.

MN
Michael N.
Fairhope, AL
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Michael said the business provided great service. They offered good prices, and the staff communicated well.
This review was collected via phone interview by Customer Research Inc.

NE
Nicki E.
Bon Secour, AL
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Amazing service!
I cannot say enough nice things about the service I received from John and his staff. As I was leaving work, my 2006 Toyota 4-runner started shaking. Not being from Fairhope, I didn't know who to call, so I just did a Google search . It was almost 4 pm and they told me to bring my truck in. They quickly identified the problem ( luckily it was a pretty easy fix), ordered my part and got me back on the road. The best part ( besides my truck not shaking) was the price! Genuinely nice people working there, and it showed. I will take my business there from now on.

CN
Carson N.
Fairhope, AL
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Carson said she likes working with John and he is a good guy. He does a decent job.
This review was collected via phone interview by Customer Research Inc.

LP
Lea P.
Fairhope, AL
Volvo S60
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Lea said the employees were friendly. They provided wonderful service. They got right on her work. She did not have to wait. The work was at a great price. She had no complaints.
This review was collected via phone interview by Customer Research Inc.

BG
Brett G.
Fairhope, AL
Acura TL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018
Fast service, great work, reasonable, honest
Even though he was busy, he fixed my car within a day. The fee was very reasonable. And, the work done is always professional.

KP
Kristina P.
Robertsdale, AL
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Great 👍🏻
Great service!

DS
Diana S.
Fairhope, AL
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2018 Category: Service
Diana said her experience with the business went well, overall. She was happy with the service they provided and they were faster than she had anticipated. However, they didn't communicate well. She had to call for updates and for a completion date.
This review was collected via phone interview by Customer Research Inc.

MT
Mclean T.
Fairhope, AL
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2018 Category: Service
Mclean said the business is great.
This review was collected via phone interview by Customer Research Inc.

WM
Wilson M.
Fairhope, AL
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Wilson said the service is great.
This review was collected via phone interview by Customer Research Inc.

LB
Lia B.
Robertsdale, AL
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2018
Friendly and knowledgeable
The staff was friendly and knowledgeable. They explained what needed to be done and how much it would cost up front. I highly recommend Macarthur's Garage!

DR
Don R.
Fairhope, AL
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Don said the staff did everything he needed them to do.
This review was collected via phone interview by Customer Research Inc.

BC
Bart C.
Fairhope, AL
Audi A4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2018
Rowdy Audi rolls
Thanks taking care of oil leaks.

JF
John F.
Fairhope, AL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
John said this business did a great job for an excellent price.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Fairhope, AL
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018 Category: Service
Michael said the repairs were done in a timely manner, the prices were reasonable, and he will be a repeat customer.
This review was collected via phone interview by Customer Research Inc.

TS
Trene S.
Fairhope, AL
Toyota Camry Solara
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2018
Good, timely service
Able to take care of my problem in a very timely, professional manner. Friendly service at a reasonable price.

ES
Ely S.
Fairhope, AL
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Ely said his experience was pretty good.
This review was collected via phone interview by Customer Research Inc.

KP
Kristin P.
Fairhope, AL
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Kristin said the staff are personable and they never overcharge their customers. She would like to thank them for everything they did for her.
This review was collected via phone interview by Customer Research Inc.

KL
Kyle L.
Fairhope, AL
Cadillac Escalade EXT
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Kyle said he has been to this business before and they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 171 in total