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Mack Alger Firestone

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(781 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need. Mack Alger Firestone, we are proud to say it that we have been providing the Grosse Pointe, St. Clair Shores and the Eastside areas with unprecedented auto service since 1964! We provide complete auto repair and maintenance as well as carry a full line of quality tires. We will help you get back on the road quickly in your time of need.

Categories
Auto Repair, Tire Sales and Repair, Firestone Repair Shop
Contact
(586) 771-7050
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Eastern Time (US & Canada)
22025 Greater Mack Ave Saint Clair Shores, MI 48080-2306
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Mack Alger Firestone's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(781 Reviews)
Write a Review
Recent Reviews
MS
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MARY S.
St. Clair Shores, MI
Chevrolet Cobalt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2024
verified customerVerified Customer
10
Very glad to have had my vehicle thoroughly inspected for faulty parts/systems
I pretty much knew that I needed front brakes as the noise that began not too long ago, whenever I braked was getting louder. But, as I explained, when I went in to get the brakes replaced the other day, there were a # of other concerning noises & lights lighting up on the limited dash of my 2005 Cobalt that baffled me--like the ABS light going on; a strange "metallic" noise I heard each time that I turned the wheel to the R, etc. So, when the car was up on the hoist & thoroughly examined by the mechanic, legitimate reasons were found for that ABS light going on, the strange noise, etc. Steve always has every repair his mechanic finds needing repairing or replacing explicitly detailed in writing when he comes to let me know all that it needs & an approximate cost for what he has detailed. I always tell him: "I need to have a safe car. So do all that needs to be done to assure me of that". I have been bringing my car to this Firestone for any & ALL its needs for the past 9 years. I have complete trust in the professionalism of every employee that works there--both at the front desk, & the mechanics that they employ. (My only concern, at this point, is that my monetary funds are getting to the point that I don't know if I can afford many, or any, more significant repairs to my vehicle. It's NOT that they overcharge, at all. It's just that I've gone thru a lot of my savings between keeping my car in A-1 condition & occasional, expensive dental work done when deemed necessary). But I'll keep going to this Firestone for all things auto .'til I run out of $, or can no longer drive in my upcoming 80s.
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