I have recently had two major issues with Dr. Hanif’s office, despite me being a patient there for two years. On June 5, 2023 I had a physical in which I received a Covid booster. To date, no records of this booster was reported to the.NY State Board of Health and the office has told me they are unable to report my booster despite receiving procedures from the Board of Health. Worse than this, I called on Sept 29 and left a message that I tested positive for Covid, had symptoms, and requested a prescription for Plaxlovid. That message was never returned, nor were subsequent phone calls to find out why. I was eventually told that if I wanted to communicate with the doctor or office, I would have to leave a message on their patient portal. I left several, and these were never answered. Further phone calls resulted in no satisfaction on either issue, and I was told Dr. Hanif would only communicate with me if I scheduled a for-fee teleMed appointment, which I did not need. I am no longer confident that Manhattan Medical Arts has any concern for its patients and will not return to this office for care.
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