Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

932 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


GN
Greg N.
Syracuse, NY
Chevrolet Impala
Verified
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10/18/2018
Excellent as always
Prompt, professional service and always willing to go the extra mile! Thank you!

AV
Anthony V.
Manlius, NY
Dodge Grand Caravan
Verified
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10/15/2018
Outstanding shop
We’ve been bringing our cars and our kids’ cars to Brian for decades. You won’t find a better shop for competent service, and good customer care. More than once he saved our vacations by squeezing us in when our car developed a last minute problem. I appreciate that they explain the problem and the costs. I never want to lose them!

MN
Mark N.
Fayetteville, NY
Subaru Impreza Sedan
Verified
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10/13/2018
Can always trust that I’m not getting ripped off and the work will be done right.
It’s hard to trust service shops if you don’t know how to fix your car yourself. They can tell you it needs whatever they want.
Here, they will only fix what’s actually wrong, get it right the first time, and charge fair prices that are worth the peace of mind knowing that your vehicle is safe.

KS
Kathy S.
Fayetteville, NY
Honda Civic Sdn
Verified
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09/25/2018
Loyal Customer to MMW
Put it simply, I love doing business with MMW.

NS
Nena S.
Fayetteville, NY
GMC Acadia
Verified
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09/25/2018
Great service and honest
We were told by a different company that my car needed an expensive part. Manlius Motor Works looked at my car and said it was fine! They easily could have gotten the money from us and we would not have know a difference. Definitely will go back and recommend them to everyone!!!!

TM
Tim M.
Fayetteville, NY
Nissan Altima
Verified
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09/25/2018
Clear assessment(s) of your vehicle's issue(s). Fast service. Seem reasonably priced, too.
I always try to get any repair work done at Manlius Motor Works, so appreciative am I of their clarity in diagnosis, the speed of the repairs, and the reasonableness of the cost. The only complaint I'd have is that they're not open on weekends, though of course I understand why they aren't. Great place!

TG
Tom G.
Cazenovia, NY
Ford Explorer
Verified
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09/24/2018 Category: Service
Tom said that he would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Manlius, NY
Ford Focus
Verified
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09/20/2018 Category: Service
Carol said she has used them for years and she trusts them.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Manlius, NY
Volvo S80
Verified
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09/15/2018 Category: Service
John said the service started and ended on time.
This review was collected via phone interview by Customer Research Inc.

SW
Shawn W.
Manlius, NY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Latest Visit
Again, Manlius Motor Works came through for me. They were able to fit me in and got the work done in one day. They communicated with you about what needed to be done and I was able to have my car back running better than ever.

DP
Dave P.
Fulton, NY
Honda Civic
Verified
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09/10/2018 Category: Service
Dave said the employees were polite. They provided good service.
This review was collected via phone interview by Customer Research Inc.

SG
Steve G.
Jamesville, NY
Toyota Highlander
Verified
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09/06/2018
Always great service
Work is always done in a timely manor and the service is outstanding.

DM
Dwayne M.
Manlius, NY
Verified
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09/06/2018 Category: Service
Dwayne said they did a great job.
This review was collected via phone interview by Customer Research Inc.

ED
Eugene D.
Manlius, NY
Chevrolet Traverse
Verified
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09/05/2018 Category: Service
Eugene said the business does good work and he likes them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Manlius, NY
Lexus CT 200h
Verified
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08/27/2018
Prompt service at a busy place
Everyone was friendly and prompt, even though it was a busy place with people dropping in with unexpected requests.

LR
Linda R.
Syracuse, NY
Verified
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08/23/2018 Category: Service
Linda said everyone made her feel very comfortable. All of her questions were answered and everyone was very professional.
This review was collected via phone interview by Customer Research Inc.

GW
Gerrit W.
Chittenango, NY
Ford F-150
Verified
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08/16/2018 Category: Service
Gerrit said that he was very happy with what they did at this business.
This review was collected via phone interview by Customer Research Inc.

KC
Kristin C.
Manlius, NY
Jeep Grand Cherokee
Verified
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08/15/2018 Category: Service
Kristin said the staff did everything they said they would do. It was done for a reasonable price. They were on time and very professional. She trusts them with her vehicle. She wanted to thank Brian.
This review was collected via phone interview by Customer Research Inc.

BW
Bill W.
Utica, NY
Ford Police Interceptor
Verified
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08/15/2018 Category: Service
Bill said this business is great. These guys earn every bit of their way.
This review was collected via phone interview by Customer Research Inc.

TG
Tom G.
Cazenovia, NY
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tom said they are very professional and competent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 932 in total