Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

51 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


JH
Jacob H.
Issaquah, WA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jacob said this business had timely service, they were up front and he was pleased with his experience.
This review was collected via phone interview by Customer Research Inc.

JT
Jim T.
Issaquah, WA
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
The owner, Mark and Daniel are on site to speak with every customer
Work always done on time at a fair cost

SO
Suzanne O.
Sammamish, WA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Suzanne said the business did a great job. She was happy with the service, although the price was a little bit higher then she was expecting.
This review was collected via phone interview by Customer Research Inc.

JS
Jane S.
Issaquah, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great Place For Car Maintenance and Repair on Gilman Blvd.
They did a nice job with oil change and total car checkover plus tire rotation. Need to have my transmission fluid changed and new air filter installed and that will require me to return on Wednesday to have that done.

RM
Ryan M.
Issaquah, WA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Ryan said the business is friendly, efficient as well as honest and he is impressed with the work that they do.
This review was collected via phone interview by Customer Research Inc.

CG
Cynthia G.
North Bend, WA
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Cynthia said the service at this business was very good and the staff were very accommodating.
This review was collected via phone interview by Customer Research Inc.

RW
RUTHE W.
Issaquah, WA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Professionalism with customer care provided at every appointment.
Complete explanations and answers to questions given every time. Very satisfied with the work they have been doing on my Honda Pilot since I moved to Issaquah. They work with honesty, integrity, and provide everything needed to keep me running and safe.

MP
Michelle P.
Issaquah, WA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Michelle said they know what they are doing and did some major work for her that was perfect.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Snoqualmie, WA
Honda S2000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Very professional and honest. That is most important to me. You guys do great work!
I have two Hondas. A 2001 S2000 and a 2009 Pilot. Both cars are holding up very well. The fact that they are Hondas is part of the reason but the main reason is the work that Mark's Japanese-European Auto does to keep my cars in great operating condition.

PR
PAM R.
Issaquah, WA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Honest, ethical and great to work woth
Mark, Daniel and the team have been providing me with first class service for years. I trust them implicitly. They are ethical and honest which is so very welcoming. They are my go-to vehicle guys!

MR
MERRY R.
Sammamish, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
THANK YOU, AGAIN.
COMING INTO MARKS IS ALWAYS A GOOD EXPERIENCE. I FEEL TREATED LIKE A FRIEND, NOT JUST A CUSTOMER. MAX AND DANIEL GREET ME BY NAME WHEN I WALK THROUGH THE DOOR. THANK YOU, MARK, MAX AND DANIEL. I HAVE RECOMMENDED YOU TO FRIENDS AND NEIGHBORS.

Verified Customer
Issaquah, WA
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Great Service
Great, quick service. They are honest and always fit me in their schedule even when I don't make an appointment.

TB
Terry B.
Sammamish, WA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
Service for My Ford Explorer
Knowledgeable, no BS, reasonable and they don't tell you there are 10 other things you need to repair to try to hook you into more repairs. Daniel is easy to work with.

Verified Customer
Issaquah, WA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Quick service
Marks Japanese-European Auto provided quick service at a reasonable price. Will come back for other services.

DB
Dan B.
Issaquah, WA
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Timely service with competence.
Mark's Japanese answered my technical questions that showed me they had the expertise to work on all my Hondas.

TG
Tristan G.
Issaquah, WA
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Tristan said the staff is very knowledgeable, the process was easy, and they took good care of the vehicle. They had great customer service, were very helpful, and he appreciates that.
This review was collected via phone interview by Customer Research Inc.

SF
Shubo F.
Issaquah, WA
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Shubo said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Issaquah, WA
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Mark said everything went well. The staff were fast, friendly, and honest.
This review was collected via phone interview by Customer Research Inc.

YZ
Yun Z.
Sammamish, WA
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Yun said the service was professional and the appointment was on time.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
North Bend, WA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Alex said the staff was honest and straight shooting. They provided good service.
This review was collected via phone interview by Customer Research Inc.

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