Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

288 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 8 days ago

Reviews


HK
HEATHER K.
Round Lake, MN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Customer service
Very friendly and honest

NV
NANCY V.
Rushmore, MN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Called Towing service
I called your tow service because I couldn't get my car started at Walmart. He was there in 5 minutes and directed me to the shop so he could tighten my battery cables. Great job!! Very fast and courteous service!

Thank you,

Nancy Vaske

EG
Eric G.
Rushmore, MN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Eric said the business has good service.
This review was collected via phone interview by Customer Research Inc.

JS
Justin S.
Minnesota
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Justin said the business did not do anything to resolve the initial issue. They only charged him more money, and overall the staff had a bad attitude. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 1/5rating 1rating 1rating 1rating 1
11/08/2018 Category: Service
Justin said Jeremy had a really bad attitude. They charged way too much for the service they provided. The invoice ended up being almost $1,000.00 over what they originally told him it would be. He would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Lori N., Manager from Marks Towing And Repair responded on 11/12/2018

Justin sorry you feel this way. The 1000 dollar estimate i gave you was while standing at the vehicle off the top of my head number, and also at that time didn't know the other side duals where just as bad.  Before we started the service I made an estimate and gave you the total, which you excepted and we got started.  Parts cost for your model dually are expensive I don't set those prices.  We try to do quality work for the least expensive we can.  Again sorry,  and hope that everything is going good with your truck.   Thank you 

Jeremy Nelson
Manager
507-372-7206

TD
Tanner D.
Emmetsburg, IA
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Tanner said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

BR
Brett R.
Lusk, WY
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Brett said he was very pleased with the service he received.
This review was collected via phone interview by Customer Research Inc.

MG
Marc G.
Worthington, MN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018 Category: Service
Marc said that he had good service.
This review was collected via phone interview by Customer Research Inc.

CH
Cliff H.
Minnesota
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Cliff said he was very happy with the service at this business.
This review was collected via phone interview by Customer Research Inc.

JJ
Javier J.
Heron Lake, MN
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Javier said they were fast and reliable.
This review was collected via phone interview by Customer Research Inc.

RN
Robin N.
Worthington, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Robin said that they were very good. They were kind, helpful and professional.
This review was collected via phone interview by Customer Research Inc.

DJ
Don J.
Worthington, MN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Don said he is satisfied with the service with this business.
This review was collected via phone interview by Customer Research Inc.

AH
Arturo H.
Rushmore, MN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Spoke with Arturo's son. He said that he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

SC
Sergio c.
Worthington, MN
Geo Storm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Sergio said his experience was good.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Windom, MN
Jeep Wrangler
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/17/2018 Category: Service
Kevin said the staff at this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.
Lori N., Manager from Marks Towing And Repair responded on 09/17/2018

KEVIN PLEASE LET US KNOW WHAT WE CAN DO TO MAKE YOUR EXPERIENCE BETTER

Jeremy Nelson
Manager
507-372-7206

LB
Loran B.
Sibley, IA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Loran said he has never had any problems from them and he has always received good service.
This review was collected via phone interview by Customer Research Inc.

ST
Somphone T.
Worthington, MN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Somphone said he uses the business to have his vehicles towed.
This review was collected via phone interview by Customer Research Inc.

BL
Boaz L.
Minnesota
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2018 Category: Service
Boaz said it took the tow driver a couple of hours longer than they said it would. Although he was not on time the service was good.
This review was collected via phone interview by Customer Research Inc.
Lori N., Manager from Marks Towing And Repair responded on 09/17/2018

BOAZ SORRY FOR THE DELAYED SERVICE DONT KNOW WHAT HAPPENED IN THIS CIRCUMSTANCE, BUT WE STRIVE TO BE TO YOU AS QUICK AS WE CAN 

Jeremy Nelson
Manager
507-372-7206

MA
Michael A.
Owatonna, MN
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Michael said the service was fine, but a little more expensive than he wanted it to be.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Lakefield, MN
Buick Century
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
John said this business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jd D.
Saint Cloud, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
JD said he didn't have any issues with this business. The employees did a good job.
This review was collected via phone interview by Customer Research Inc.

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