Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

82 Reviews

100% Would Recommend
Latest Review 16 days ago

Reviews


NS
Nick S.
Deep River, CT
GMC Pickup
Verified
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06/30/2018 Category: Service
Nick said the staff is great and the service is very good.
This review was collected via phone interview by Customer Research Inc.

EB
Eddie B.
Bloomfield, CT
BMW 5 Series
Verified
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06/20/2018 Category: Service
Eddie said the business did excellent work. They did everything he needed and checked some things that he hadn't known to check.
This review was collected via phone interview by Customer Research Inc.

LF
Leanne F.
Peyton, CO
Chevrolet TrailBlazer
Verified
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06/19/2018
Always extremely helpful!
My wife and I have been using Marselli for about a year, and could not be happier with their service. They always get us in quickly, give great recommendations and advice for present and future repairs, and work with you every step of the way to make sure you get what you need.

A great team, and highly recommended!

SF
Shawn F.
Enfield, CT
BMW 5 Series
Verified
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06/12/2018
Cars drives and feels new.
I brought the car in knowing the brakes were really low. Had a quote from the BMW dealer, Told Sueanne BMW gave me a quote of $100 less then what Jess had quoted it.
Suzanne went and talked to Jess, Jess ended up matching the price BMW of Hartford had quoted me .You guys do excellent workmanship and you work with your prices. I as a consumer who owns a couple cars really appreciate that. They have worked on 2 of my 3 vehicles and I have had no problems yet. Thank you Jess, Suzanne and the crew. Keep up the good work. I will be back forsure.

HG
Henry G.
South Windsor, CT
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06/01/2018
Great work
Easily one of the best and most thorough shops I've brought a vehicle to. The staff is extremely professional and take the time to explain everything they've done or needs to be done. Great experience.

DW
David W.
East Windsor, CT
Dodge Dakota
Verified
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05/31/2018 Category: Service
David said the technicians are top notch. They are always friendly, courteous and do a good job. The experience was fantastic.
This review was collected via phone interview by Customer Research Inc.

JH
Jordyn H.
Granby, CT
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jordyn said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MN
Mark N.
Connecticut
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Mark said the employees were extremely thorough. They provided good service.
This review was collected via phone interview by Customer Research Inc.

NT
Nancy T.
Andover, CT
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Nancy said the staff do a good job.
This review was collected via phone interview by Customer Research Inc.

MM
Mary M.
Ellington, CT
Verified
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05/23/2018 Category: Service
Mary said she was very pleased what the staff did and very impressed with the level of service.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
East Windsor, CT
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Eric said he was from out of town. The business got the vehicle right in. The service was quick.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
East Windsor, CT
Lincoln Continental
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Scott said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

FJ
Fred J.
Ellington, CT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Fred said the staff at the facility are very friendly. They did a good job at a fair price.
This review was collected via phone interview by Customer Research Inc.

MC
Marisa C.
Colchester, CT
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Marisa said the customer service was excellent and she got a good price. They did everything they said they were going to do. She cannot be upset with that.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
East Windsor Hill, CT
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with George's wife. She the staff are all great.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
Enfield, CT
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Richard said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.

DS
Debra S.
Enfield, CT
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Customer Service Outstanding
The young woman at the front desk, Sue, is wonderful. She has a true understanding of great customer service. She calls to let you know if the shop will be closed so you make the appropriate arrangements when getting the needed services. She has gone as far as calling to remind me when I absolutely needed to get in the shop to get my product updated on time
The shop is clean and comfortable. I would highly recommend this place to all my family and friends

RD
Rosa D.
Windsor, CT
GMC Acadia
Verified
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04/12/2018
Oil Change
Had an appointment for Friday and at the last minute was able to get in on the same day due to changes in my schedule. I have been coming to Jesse for over 7 years now and I’ve never had to worry about being over charged or recieving bad service.

BM
Brandon M.
Suffield, CT
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018 Category: Service
Brandon said the staff are all good people, they do great work.
This review was collected via phone interview by Customer Research Inc.

DD
Dave D.
Andover, CT
Volkswagen GTI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Dave said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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