Reviews
DP
Daryl P.
Windsor, CT
Buick Century
Verified
Spoke with Jay. He said the technicians are always so pleasant when he goes to this business.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
Jim F.
East Windsor, CT
Ford
Verified
Jim said they did a very good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Gerard H.
South Windsor, CT
Mercedes-Benz E350
Verified
Gerard said he was very satisfied with the very good service. He's been a customer for years.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
Jason L.
Chaplin, CT
Ram Pickup
Verified
Honest and fast
Fantastic service, always able to handle any project in a timely manner, also, I can usually have next day service done. Great shop!
Recommended
GA
GERARDO A.
East Hartford, CT
Honda Pilot
Verified
Greatest Automotive Repair Shop Ever
Very knowledgeable owner and staff. Friendly environment and they do the best work on your vehicles. Better than any other auto repair business.
Recommended
RS
Richard S.
Enfield, CT
Ford Ranger
Verified
Richard said they give good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Renata R.
Avon, CT
Cadillac CTS
Verified
Professional and Trustworthy.
This shop and Jesse in particular came highly recommended by a friend who told us he is the man that will figure out all the issues we had with our M5. He was right, Jesse found and corrected every issue. We had our fun and sold the car eventually, but because of our positive experience we are now returning customers with our other non lease car. The man knows his business, explains to me in simple English or even physically showing me what needs to be done. Suzanne at the front office is da Boss, this sweet woman is so knowledgeable about cars, and super sweet to chat with if you choose to wait for your car during the shorter visits. The waiting room is super comfy with a water cooler and plenty of magazines to read. I still prefer chatting or napping while I wait. I drive to Jesse from Avon, which is not always convenient, but at least I know I won’t be taken advantage of. I trust him 1000%
Recommended
JJ
Joe J.
South Windsor, CT
Jeep Wrangler
Verified
Joe said it was his first time going to the business. It was good and they worked on his vehicle very well.
Recommended
This review was collected via phone interview by Customer Research Inc.
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David S.
South Windsor, CT
Toyota Tundra 2WD Truck
Verified
David said they seemed to be very customer service oriented.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Roberta M.
Hamden, CT
Toyota Prius
Verified
Roberta said she was really happy with what the staff did, they made the experience quick, easy, and convenient. The people at the business were helpful, nice, and knowledgeable.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Roland C.
East Windsor, CT
Jeep Liberty
Verified
Roland said the receptionist at the business was very nice and pleasant. He said the business is honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Suzanne D. from Marselli Precision Automotive responded on 08/06/2018
Thank you Roland, it's always a pleasure speaking and working with you.
Suzanne
CF
Christopher F.
Superior, WI
Ford Econoline Wagon
Verified
Christopher said the customer service at this business was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
VH
Victoria H.
New Britain, CT
Honda Civic Coupe
Verified
Victoria said she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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Nick S.
Deep River, CT
GMC Pickup
Verified
Nick said the staff is great and the service is very good.
Recommended
This review was collected via phone interview by Customer Research Inc.
EB
Eddie B.
Bloomfield, CT
BMW 5 Series
Verified
Eddie said the business did excellent work. They did everything he needed and checked some things that he hadn't known to check.
Recommended
This review was collected via phone interview by Customer Research Inc.
LF
Leanne F.
Peyton, CO
Chevrolet TrailBlazer
Verified
Always extremely helpful!
My wife and I have been using Marselli for about a year, and could not be happier with their service. They always get us in quickly, give great recommendations and advice for present and future repairs, and work with you every step of the way to make sure you get what you need.
A great team, and highly recommended!
A great team, and highly recommended!
Recommended
SF
Shawn F.
Enfield, CT
BMW 5 Series
Verified
Cars drives and feels new.
I brought the car in knowing the brakes were really low. Had a quote from the BMW dealer, Told Sueanne BMW gave me a quote of $100 less then what Jess had quoted it.
Suzanne went and talked to Jess, Jess ended up matching the price BMW of Hartford had quoted me .You guys do excellent workmanship and you work with your prices. I as a consumer who owns a couple cars really appreciate that. They have worked on 2 of my 3 vehicles and I have had no problems yet. Thank you Jess, Suzanne and the crew. Keep up the good work. I will be back forsure.
Suzanne went and talked to Jess, Jess ended up matching the price BMW of Hartford had quoted me .You guys do excellent workmanship and you work with your prices. I as a consumer who owns a couple cars really appreciate that. They have worked on 2 of my 3 vehicles and I have had no problems yet. Thank you Jess, Suzanne and the crew. Keep up the good work. I will be back forsure.
Recommended
HG
Henry G.
South Windsor, CT
Great work
Easily one of the best and most thorough shops I've brought a vehicle to. The staff is extremely professional and take the time to explain everything they've done or needs to be done. Great experience.
Recommended
DW
David W.
East Windsor, CT
Dodge Dakota
Verified
David said the technicians are top notch. They are always friendly, courteous and do a good job. The experience was fantastic.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Jordyn H.
Granby, CT
Ford Focus
Verified
Jordyn said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.