Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

95 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


DP
Daryl P.
Windsor, CT
Buick Century
Verified
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09/17/2018 Category: Service
Spoke with Jay. He said the technicians are always so pleasant when he goes to this business.
This review was collected via phone interview by Customer Research Inc.

JF
Jim F.
East Windsor, CT
Ford
Verified
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09/13/2018 Category: Service
Jim said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GH
Gerard H.
South Windsor, CT
Mercedes-Benz E350
Verified
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09/10/2018 Category: Service
Gerard said he was very satisfied with the very good service. He's been a customer for years.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
Chaplin, CT
Ram Pickup
Verified
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09/08/2018
Honest and fast
Fantastic service, always able to handle any project in a timely manner, also, I can usually have next day service done. Great shop!

GA
GERARDO A.
East Hartford, CT
Honda Pilot
Verified
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08/28/2018
Greatest Automotive Repair Shop Ever
Very knowledgeable owner and staff. Friendly environment and they do the best work on your vehicles. Better than any other auto repair business.

RS
Richard S.
Enfield, CT
Ford Ranger
Verified
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08/27/2018 Category: Service
Richard said they give good service.
This review was collected via phone interview by Customer Research Inc.

RR
Renata R.
Avon, CT
Cadillac CTS
Verified
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08/24/2018
Professional and Trustworthy.
This shop and Jesse in particular came highly recommended by a friend who told us he is the man that will figure out all the issues we had with our M5. He was right, Jesse found and corrected every issue. We had our fun and sold the car eventually, but because of our positive experience we are now returning customers with our other non lease car. The man knows his business, explains to me in simple English or even physically showing me what needs to be done. Suzanne at the front office is da Boss, this sweet woman is so knowledgeable about cars, and super sweet to chat with if you choose to wait for your car during the shorter visits. The waiting room is super comfy with a water cooler and plenty of magazines to read. I still prefer chatting or napping while I wait. I drive to Jesse from Avon, which is not always convenient, but at least I know I won’t be taken advantage of. I trust him 1000%

JJ
Joe J.
South Windsor, CT
Jeep Wrangler
Verified
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08/14/2018 Category: Service
Joe said it was his first time going to the business. It was good and they worked on his vehicle very well.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
South Windsor, CT
Toyota Tundra 2WD Truck
Verified
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08/10/2018 Category: Service
David said they seemed to be very customer service oriented.
This review was collected via phone interview by Customer Research Inc.

RM
Roberta M.
Hamden, CT
Toyota Prius
Verified
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08/07/2018 Category: Service
Roberta said she was really happy with what the staff did, they made the experience quick, easy, and convenient. The people at the business were helpful, nice, and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RC
Roland C.
East Windsor, CT
Jeep Liberty
Verified
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08/02/2018 Category: Service
Roland said the receptionist at the business was very nice and pleasant. He said the business is honest.
This review was collected via phone interview by Customer Research Inc.
Suzanne D. from Marselli Precision Automotive responded on 08/06/2018

Thank you Roland, it's always a pleasure speaking and working with you.

Suzanne


CF
Christopher F.
Superior, WI
Ford Econoline Wagon
Verified
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07/24/2018 Category: Service
Christopher said the customer service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

VH
Victoria H.
New Britain, CT
Honda Civic Coupe
Verified
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07/13/2018 Category: Service
Victoria said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Deep River, CT
GMC Pickup
Verified
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06/30/2018 Category: Service
Nick said the staff is great and the service is very good.
This review was collected via phone interview by Customer Research Inc.

EB
Eddie B.
Bloomfield, CT
BMW 5 Series
Verified
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06/20/2018 Category: Service
Eddie said the business did excellent work. They did everything he needed and checked some things that he hadn't known to check.
This review was collected via phone interview by Customer Research Inc.

LF
Leanne F.
Peyton, CO
Chevrolet TrailBlazer
Verified
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06/19/2018
Always extremely helpful!
My wife and I have been using Marselli for about a year, and could not be happier with their service. They always get us in quickly, give great recommendations and advice for present and future repairs, and work with you every step of the way to make sure you get what you need.

A great team, and highly recommended!

SF
Shawn F.
Enfield, CT
BMW 5 Series
Verified
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06/12/2018
Cars drives and feels new.
I brought the car in knowing the brakes were really low. Had a quote from the BMW dealer, Told Sueanne BMW gave me a quote of $100 less then what Jess had quoted it.
Suzanne went and talked to Jess, Jess ended up matching the price BMW of Hartford had quoted me .You guys do excellent workmanship and you work with your prices. I as a consumer who owns a couple cars really appreciate that. They have worked on 2 of my 3 vehicles and I have had no problems yet. Thank you Jess, Suzanne and the crew. Keep up the good work. I will be back forsure.

HG
Henry G.
South Windsor, CT
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06/01/2018
Great work
Easily one of the best and most thorough shops I've brought a vehicle to. The staff is extremely professional and take the time to explain everything they've done or needs to be done. Great experience.

DW
David W.
East Windsor, CT
Dodge Dakota
Verified
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05/31/2018 Category: Service
David said the technicians are top notch. They are always friendly, courteous and do a good job. The experience was fantastic.
This review was collected via phone interview by Customer Research Inc.

JH
Jordyn H.
Granby, CT
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Jordyn said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 95 in total