They gave me a list of things that need to get done and I was pleased that they didn’t pressure me to get them done. I now have a new shop
My sister also dealt with Suzanne over the phone and found her very pleasant and informative too.
Our diagnosis fee is $134.99 plus tax, which is clearly printed on our labor board above the service desk in very clear view for anyone who walks into our front office. Our technicians take their time looking over our customers entire vehicle for their safety as well as others on the road. Our team takes pride in having the ability to explain in great detail any concerns that are found so our customers have all the necessary details in hand. Our company quotes out jobs by factory labor times and using the highest quality of parts so our customers know they will not be returning within a year for part failure on cheaper parts that others repair shops might pass off by quoting lower repair cost. Marselli Percision Automotive when diagnosising a vehicle gives our customers all the information at the time of service to allow customers to approve repairs or decline, our company only performs at hightest quality what our customer authorize. On this preticular vehicle is a great example of the quality of addition service at no addition cost for all concerns and vehicle safety inspection:
Customer states while driving vehicle over bumps loud clanking/banging noises. Recently had all bump stops replace due from rotted out. Check and advise!
Road tested vehicle to duplicate customers complaint. Heard loud clanking noise coming from left side of vehicle over bumps. Noticed low tire indicator light on in instrument cluster. No LOF sticker on windshield. Inspected vehicle on lift, found left front upper and lower ball joint extremely worn and popping out of control arm. Power steering pump seeping, check fluid and found below low line in reservoir. Left and right rear axle/wheel seals seeping. Rear differential cover seeping. Beeped in tire pressure sensors, left rear tire sensor no good, all other 4 (including spare) are functioning. Cabin air filter missing out of cabin air filter box. Checked oil on indicator (dip) stick, saw down 1 qt oil and very black.