ReScore Reviews™ (42)

ReScore
Overall Rating 4.428569/5Overall Rating 4.428569/5Overall Rating 4.428569/5Overall Rating 4.428569/5rating 4.428569
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
95% Would Recommend
100% Business Response
Latest Review about 17 hours ago
Charles W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I didn't even have a appointment and they took my car in for service "
Well as always Massey Hyundai out did themselves again. I caught a flat and was towed there st 430 in the morning.
When there service managers and service tech's got in the building, they immediately put my car in the service lane .
That made me feel special .
I'm telling you the truth about this organization from the top to the bottom there the best in the business.
There customer service gets a 150% from me and my family..
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/19/2018 04:51 PM
MATTHEW W. at Massey Hyundai responded on 02/20/2018

Thank you for the 5 star review.

Cheryl M. on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Awesome service personnel
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/27/2018
Service Type: Repair
Review Created: 02/18/2018 02:03 PM
MATTHEW W. at Massey Hyundai responded on 02/19/2018

Thank you for the 5 star review.

Verified Customer on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
Will always come back.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/17/2018 08:00 PM
MATTHEW W. at Massey Hyundai responded on 02/19/2018

Thank you for the 5 star review.

Jeremy R. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I've been getting my Hyundai Sonata serviced here for the last three years and only have positive experiences with them. Customer service is excellent and the time it takes to get services done is fairly fast. They keep their areas clean and have a good waiting area where somehow I end up watching the Golden Girls or I Love Lucy ;)
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:02 PM
MATTHEW W. at Massey Hyundai responded on 02/19/2018

Thank you for the 5 star review.

J. H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Randy is very personable and can always answer my questions. Service has always been good; not had to return for something not done properly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 11:50 AM
MATTHEW W. at Massey Hyundai responded on 02/16/2018

Thank you for the 5 star review.

Hubert W. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Service Coupons are a fantastic deal!"
Keep the coupons coming!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 11:00 AM
MATTHEW W. at Massey Hyundai responded on 02/16/2018

Thank you for the 5 star review.

Denise Y. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and attentive employees!!!"
Squeezed me in and did not have to wait. Love my Tuscon!!!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/14/2018 12:00 PM
MATTHEW W. at Massey Hyundai responded on 02/15/2018

Thank you for the 5 star review.

Verified Customer on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"WV SantaFe"
Effective. Efficient.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/14/2018 10:21 AM
MATTHEW W. at Massey Hyundai responded on 02/14/2018

Thank you for the 5 star review.

Gail C. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service visit "
I got in on time for my appointment and the team was very responsive to my service needs.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 06:56 PM
MATTHEW W. at Massey Hyundai responded on 02/14/2018

Thank you for the 5 star review.

Timothy K. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In depth review"
Nice job going over all diagnostics
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 03:04 PM
MATTHEW W. at Massey Hyundai responded on 02/14/2018

Thank you for the 5 star review.

Kelly B. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership"
We have loved working with Massey since we came in to test drive our new car and we absolutely love our new car it's our baby thank you Massey I hope to return for a second car
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:18 AM
MATTHEW W. at Massey Hyundai responded on 02/13/2018

Thank you for the 5 star review.

Verified Customer on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 11:15 AM
MATTHEW W. at Massey Hyundai responded on 02/13/2018

Thank you for the 5 star review.

Kathryn F. on 02/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
My last trip to Massey due to my tire losing air. I did not have an appointment and they wete rather busy. Matt and Randy were able to fit me in quickly. I was out and on my way in about 30 minutes. I can always depend on Massey Service center when I need them.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/11/2018 05:51 AM
MATTHEW W. at Massey Hyundai responded on 02/12/2018

Thank you for the 5 star review.

Verified Customer on 02/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Check up"
The check up was good and quick
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/05/2018
Service Type: Maintenance
Review Created: 02/10/2018 07:17 PM
MATTHEW W. at Massey Hyundai responded on 02/12/2018

Thank you for the 4 star review.

David B. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast courteous service"
Very helpful and courteous service personnel and cashier.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/10/2018 01:56 PM
MATTHEW W. at Massey Hyundai responded on 02/12/2018

Thank you for the 5 star review.

Kevin H. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service second to none"
Very reliable honest service with a pleasant atmosphere.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 02/03/2018
Service Type: Repair
Review Created: 02/10/2018 04:22 AM
MATTHEW W. at Massey Hyundai responded on 02/12/2018

Thank you for the 5 star review.

Nancy E. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Points"
Some Hyundai dealers give points for the dollars spend on service. I do not like that this dealer does not do that. This is the only Hyundai dealer that is close to me.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 05:22 PM
MATTHEW W. at Massey Hyundai responded on 02/08/2018

Thank you for the 5 star review on your last service.
I will bring the dealer points up on the next meeting.
Thanks for your feedback.

Carolyn M. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai review"
Totally Satisfied.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/02/2018
Service Type: Maintenance
Review Created: 02/07/2018 06:05 AM
MATTHEW W. at Massey Hyundai responded on 02/07/2018

Thank you for the 5 star review.

Rhonda A. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/06/2018 04:05 PM
MATTHEW W. at Massey Hyundai responded on 02/07/2018

Thank you for the 5 star review.

Harry H. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good friendly service."
Good friendly service.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/31/2018
Service Type: Maintenance
Review Created: 02/06/2018 09:01 AM
MATTHEW W. at Massey Hyundai responded on 02/06/2018

Thank you for the 5 star review.

Displaying Review 1 - 20 of 1359 in total