ReScore Reviews™ (40)

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4
Original
Overall Rating 1.85/5rating 1.85rating 1.85rating 1.85rating 1.85
95% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Christopher G. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service, great staff and quick turnaround"
I've bought about ten Hyundai's over the years, and since buying from Massey Hyundai only get them serviced here. The Service Dept is quick, efficient, friendly and professional.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/24/2017 08:31 PM
Kurt J. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
I've always been extremely impressed with the Massey Hyundai Service Team. They don't just seem to care, they really do care!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/24/2017 02:37 PM
Kathleen F. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, as always!"
Randy Mishler was helpful as always. I came in with a problem, and Massey got me fixed right up!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/24/2017 12:40 PM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Adam W. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous staff"
suggested extra services , checked for recalls all done in a timely manner
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/24/2017 02:41 AM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Shawn B. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/23/2017 04:56 PM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Alicia C. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/23/2017 04:18 PM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Jack T. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Seatbelt Recall "
I’ve always experienced great service at Massey Hyundai and will continue to have my car serviced there until otherwise.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 03:47 PM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Geannie Q. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Reliable"
We've come to rely on Massey Hyundai to complete service and repairs promptly and without hassle.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/22/2017 06:19 PM
Matthew W. at Massey Hyundai responded on 11/24/2017

Thank you for the 5 star review.

Dirk K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service dept is the best!"
No pressure, no intimidation, just good honest service. Matt the service manager is super friendly and always accesible. He goes out of his way to take good care of me. The best.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 06:19 PM
Matthew W. at Massey Hyundai responded on 11/22/2017

Thank You for the 5 star review.

Jason K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy "
Came in for an oil change and tire rotation, and they were quick and easy. Everyone was pleasant and friendly, as per normal. Great service!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 03:57 PM
Matthew W. at Massey Hyundai responded on 11/22/2017

Thank You for the 5 star review.

Donald S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Initial Service"
The customer service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 08:01 AM
Matthew W. at Massey Hyundai responded on 11/21/2017

Thank you for the 5 star review.

James T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Five star
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/21/2017 07:26 AM
Matthew W. at Massey Hyundai responded on 11/21/2017

Thank you for the 5 star review.

KATHLEEN M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
I don't like these surveys
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/20/2017 03:11 PM
Matthew W. at Massey Hyundai responded on 11/21/2017

Thank you for taking time to fill out our survey. It is really important to us.
Thanks Again
Massey Auto Group

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Timely and hospitable
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:28 PM
Matthew W. at Massey Hyundai responded on 11/20/2017

Thank you for the 5 star review.

Deborah G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review"
We are very pleased with massey. Service department is wonderful. Randy, Donnie, Rose and Michael provide excellent customer service.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:50 PM
Matthew W. at Massey Hyundai responded on 11/20/2017

Thank you for the 5 star review.

CARL P. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"1st dealer service"
all in all not bad
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 02:54 PM
Matthew W. at Massey Hyundai responded on 11/20/2017

Thank you for the 4 star review.

Judith F. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous staff"
Excellent service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:37 PM
Matthew W. at Massey Hyundai responded on 11/17/2017

Thank you for the 5 star review.

Harry H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Randy is always friendly courteous and informative. Goes above and beyond the call of duty.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:49 AM
Matthew W. at Massey Hyundai responded on 11/17/2017

Thank you for the 5 star review.

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is great "
Great service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 05:28 PM
Matthew W. at Massey Hyundai responded on 11/17/2017

Thank you for the 5 star review.

Warren L. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place for buying a car and getting it serviced!"
Always done with the service when promised. Staff friendly and professional.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:21 PM
Matthew W. at Massey Hyundai responded on 11/16/2017

Thank you for the 5 star review.

Displaying Review 1 - 20 of 1189 in total