Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

580 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 4.799998/5Overall Rating 4.799998/5Overall Rating 4.799998/5Overall Rating 4.799998/5rating 4.799998
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
100% Business Response
Latest Review 3 minutes ago

Reviews


Verified Customer
Columbus, OH
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Continued excellent service
I am on my 3rd Elantra from Mathews and each of my experiences has been nothing short of stellar. The service department is wonderful and the front end sales team is one of the best I’ve ever encountered.

CB
Cheryl B.
Mount Gilead, OH
2012 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
OIL CHANGE TIRE ROTATE JULY 2018
ALWAYS MAKE YOU FEEL LIKE YOU ARE THEIR ONLY CUSTOMER, QUICK IN/OUT FOR SERVICE
AMBER B., Service Manager from Mathews Hyundai responded on 07/16/2018

Hi Cheryl,
    Thank you for taking the time to complete your review.  I am happy that your experience with us was great.  We look forward to continuing the experience at your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


RB
Rhonda B.
Marion, OH
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
They do a great job.
Very thorough.
AMBER B., Service Manager from Mathews Hyundai responded on 07/16/2018

Hi Rhonda,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


SL
Shane L.
Marion, OH
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Service Friendly Staff
We always receive great service and the staff is extremely friendly.
AMBER B., Service Manager from Mathews Hyundai responded on 07/16/2018

Hi Shane,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


PP
Pamela P.
Fredericktown, OH
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Courtesy
Service and service manager were great but I didn’t notice till after I left the garage there was grease on my car door and seat and glove box! Was a little upset about that cause I had just detailed the inside myself cause my Grandkids ball games are now over and I knew they wouldn’t be tracking it up!
AMBER B., Service Manager from Mathews Hyundai responded on 07/16/2018

Hi Pamela,
    Thank you for taking the time to complete your review.  I am sorry that grease was left behind on your vehicle.  I would be glad to have our team clean that up for you at your convenience.  We will be in contact to set up a time that is best for your schedule to take care of this.  Thank you again.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


LK
Lee K.
Marion, OH
2007 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Great service
They have always done an excellent job of servicing my 2007 Sante Fe
AMBER B., Service Manager from Mathews Hyundai responded on 07/16/2018

Hi Lee,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


Verified Customer
Columbus, OH
2012 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great service
Always received great service and service department staff is extraordinary! Will definitely continue to come to dealership for service.
AMBER B., Service Manager from Mathews Hyundai responded on 07/11/2018

Dear Sir,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


Verified Customer
Marion, OH
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Great!
Service was wonderful as always. Had to come back the next day and service was quick.
AMBER B., Service Manager from Mathews Hyundai responded on 07/11/2018

Dear Sir,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


SS
Sherry S.
Caledonia, OH
2013 Hyundai Elantra Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
This place is so great and they treated me really good
I Love Hyundai dealer and keep up good work guys and they really did a great job on my car
AMBER B., Service Manager from Mathews Hyundai responded on 07/07/2018

Hi Sherry,
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


SR
Stephanie R.
Caledonia, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Love love love
Very friendly, fast service, and they explain everything I'd the service has never been done to your vehicle. I always feel confident with my car after leaving !!
AMBER B., Service Manager from Mathews Hyundai responded on 07/05/2018

Hi Stephanie,
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


Verified Customer
Marion, OH
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Number One Dealer in Service
I am always very pleased with my time at this dealer.
AMBER B., Service Manager from Mathews Hyundai responded on 07/05/2018

Dear Madam,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


TM
Teddy M.
Marion, OH
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
The service department.
All dealerships should be this good!
AMBER B., Service Manager from Mathews Hyundai responded on 07/05/2018

Hi Teddy,
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


EP
Erin P.
Marion, OH
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Fantastic service
Came in for an oil change and tire rotation with an appointment. Service was performed quickly and there have been no problems with the vehicle. Service rep was very friendly and helpful. Will likely come back for future needed service!
AMBER B., Service Manager from Mathews Hyundai responded on 07/02/2018

Hi Erin,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


PY
Priscilla Y.
Marion, OH
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Very professional
They were very professional and polite. They told me when my car would be ready and they were right on time. Would recommend this place to everyone.
AMBER B., Service Manager from Mathews Hyundai responded on 07/02/2018

Hi Priscilla,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


KC
Kenneth C.
Kenton, OH
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Good service
Good service
AMBER B., Service Manager from Mathews Hyundai responded on 07/02/2018

Hi Kenneth,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


TH
Timothy H.
Delaware, OH
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Reliable service
Have found the service by this dealership to be reliable. Highly recommend!
AMBER B., Service Manager from Mathews Hyundai responded on 06/28/2018

HI Tim,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


PL
Pamela L.
Centerburg, OH
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Love Mathews Hyundai
I highly recommend Mathews Hyundai. I bought my Hyundai Sonata at Mathews Hyundai and love it. The transaction was smooth and hassle free. I have also had my car serviced there. The people are great and tell you upfront the cost. My last service issue was covered by a recall. They fixed it and didn’t charge me anything.
AMBER B., Service Manager from Mathews Hyundai responded on 06/28/2018

Hi Pamela,
     Thank you for taking the time to complete your review.  I am happy that your concern was covered under warranty and was able to be repaired at no charge to you.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


KR
Karen R.
New Bloomington, OH
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great service
Service was fast and service staff was friendly!
AMBER B., Service Manager from Mathews Hyundai responded on 06/28/2018

Hi Karen,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


CS
Cynthia S.
Upper Sandusky, OH
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Service
Service was great.
AMBER B., Service Manager from Mathews Hyundai responded on 06/26/2018

Hi Cynthia,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


Verified Customer
Bucyrus, OH
2004 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
fast
service fast, pleasant staff
AMBER B., Service Manager from Mathews Hyundai responded on 06/25/2018

Dear Madam,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com


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