ReScore Reviews™ (8)

ReScore
Overall Rating 4.875/5Overall Rating 4.875/5Overall Rating 4.875/5Overall Rating 4.875/5rating 4.875
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
96% Would Recommend
100% Business Response
Latest Review 5 days ago
Mary S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 08:09 AM
Amber B., Service Manager at Mathews Hyundai responded on 11/22/2017

Hi Mary,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

William K. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Custermer concern"
Service personl very helpful.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 10:19 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/15/2017

Hi William,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Alan R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Went in for an oil change, new battery, wiper blades and cabin filter. Was in/out in no time, and the price was reasonable. Thanks Mathews Hyundai--
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:09 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/15/2017

Hi Alan,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.  Thank you Alan for trusting us to maintain your vehicle.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Verified Customer on 11/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"try it you'll like it"
great place
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/12/2017 04:27 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/13/2017

Dear Madam,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Daniel S. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service again"
They always provide good service! Happy to have them near by.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:27 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/13/2017

Hi Daniel,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

DANNY R. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
We called to get our Elantra serviced. We were able to schedule the date and time we desired. Staff was very professional and polite.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 06:28 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/08/2017

Hi Danny,
   Thank you for taking the time to complete your review.  I am happy that your appointment was handled quickly and at the time you wanted.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

DANNY R. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
Mathews called me and asked if I would like to have my vehicle serviced. I was able to get my vehicle in the next day at the time I desired. My oil was changed, filters replaced, and tires rotated for less than a visit to the local oil change businesses. I will recommend Mathews service department for this type of service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 06:22 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/08/2017

Hi Danny,
   Thank you for taking the time to complete your review.  We appreciate your feedback and business.  I am glad we were able to get you in and done efficiently and quickly.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Vicki R. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai review"
The staff are great
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 12:38 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/07/2017

Hi Vicki,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Verified Customer on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, knowlegeable and trained staff."
they always inform me of the service needed and why. They are sure to show me the worn parts.
Vehicle: 2010 Hyundai Elantra To
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/07/2017 04:50 AM
Amber B., Service Manager at Mathews Hyundai responded on 11/07/2017

Dear Madam, 
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Susan B. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always wonderful service"
Always pleasant people to deal with
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/06/2017 07:41 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/07/2017

Hi Susan,
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

STEPHANIE R. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome facility "
Evergig was fine timely, efficient and explained very well!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/03/2017 08:41 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/06/2017

Hi Stephanie, 
     Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Carolyn B. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE & TIRES ROTATE"
I trust Mathews in Marion to take care of my car. Except this time they didn't put air back in my tires when they rotate so got up the next morning my tire light came on and I needed air in all my tires! I will give them one mistake!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 06:01 AM
Amber B., Service Manager at Mathews Hyundai responded on 11/03/2017

Hi Carolyn,
   Thank you for taking the time to complete your review.  I apologize that your tire light came on the next morning.  If the temperature drops more than 10 degrees it can drop the pressures in your tires also.  We adjust tire pressures for our customers who stop in and would be glad to help you out with that.  Please call me if you have any further concerns or questions.  Thank you again.  We look forward to your next visit

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Verified Customer on 11/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok"
I don’t like comments.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 03:58 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/03/2017

Dear Sir,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

CINDI E. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy to work with"
Great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/02/2017 11:08 AM
Amber B., Service Manager at Mathews Hyundai responded on 11/02/2017

Hi Cindi,
    Thank you for taking the time to fill out your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Violet P. on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/01/2017 08:22 PM
Amber B., Service Manager at Mathews Hyundai responded on 11/02/2017

Hi Violet,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Verified Customer on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast friendly "
Had a flat tire told me to drop it off and they fixed it and called me back as soon as they had a rack open to put it back on.
Vehicle: 2011 Hyundai Elantra To
Category: Service
Service Date: 10/20/2017
Service Type: Maintenance
Review Created: 10/28/2017 01:16 PM
Amber B., Service Manager at Mathews Hyundai responded on 10/30/2017

Dear Madam,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Patricia U. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff, Great customer Service all around great people"
I am happy about the services I get.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 02:57 PM
Amber B., Service Manager at Mathews Hyundai responded on 10/19/2017

Hi Patricia,
    Thank you for taking the time to write your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Shane L. on 10/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Friendly Service"
Everyone at Mathews Hyundai is always extremely helpful and friendly. The service is always complete in a timely manner.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 06:37 AM
Amber B., Service Manager at Mathews Hyundai responded on 10/18/2017

Hi Shane,
   Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Becky B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Dave was amazing. He went above and beyond when he didn’t have to. I truly appreciate him!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 06:20 PM
Amber B., Service Manager at Mathews Hyundai responded on 10/16/2017

Hi Becky, 
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

Meghan S. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service"
Great service every time
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/14/2017 06:52 AM
Amber B., Service Manager at Mathews Hyundai responded on 10/16/2017

Hi Meghan,
    Thank you for taking the time to complete your review.  We appreciate your feedback and business.  We look forward to your next visit with us.

Amber Birdsong
Service Manager
Mathews Hyundai
740-389-5560
hyundaiservice@mathewsautogroup.com

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