Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I called ahead and the dealer advised that though they did not have any appointments, I could drop in early for the needed repair.
I did just that and in under an hour I was on the road. The price was fair. My advisor Ryan explained what was needed and provided updates via text and in the waiting room. All of the dealer staff that I interacted with were friendly. If I need service again when I'm in Gulfport, I'll definitely visit Matt Bowers Hyundai again.