Maui Hyundai

Aloha Courtney,

Thank you so much for your review on your recent service of your Santa Fe.  I am pleased Tati was able to provide you with excellent service.
It is our pleasure and honor to be of service to you and to keep your vehicle running well.  We appreciate your business, and look forward to seeing you again on your next visit.
Mahalo
Vania Kanamu

Aloha Shadan,

Mahalo for your great review for your recent service on your Sonata.  We are glad we were able to provide you with excellent service.  We truly appreciate your business, and look forward to seeing you again in the future!  

Mahalo,

Aloha Jo,
Mahalo for your kind review on your recent service for your Accent.  I am pleased to hear that everything went well.  Randy is a great adviser and I am happy he was able to give you great service!  
We appreciate your business and look forward to seeing you again in the future.

Mahalo,

Aloha Tamara,
Thank you for your great review on your recent service of your Accent.  Your business is very much appreciated.  We are happy to be able to provide you with excellent service.
If there is anything we could do better on your next visit that would allow us to deserve a 5 star rating, please don't hesitate to let us know.
  
Mahalo again for your business!
Vania Kanamu

Aloha Paul,

Mahalo for your kind review on your Santa Fe's recent service. Your business is very much appreciated.  We look forward to seeing you again on your next visit.

Mahalo,

Aloha Lotasha,

Thank you so much for your excellent review on your recent service on your Sonata.  You are pleased that you are completely satisified with your service and appreciate your business very much.  We look foward to seeing you in the future.  
Please feel free to ask for Tati in the future.  She is an awesome adviser!
Mahalo,

Aloha David,

Thank you for sharing your recent service experience at our Kahului Dealership.  We appreciate your feedback and allowing us the opportunity to address your concerns.  
I am very sorry we did not provide you with a positive service experience.  Unfortunately, we do not have loaner vehicles at our dealership. The $30 per day fee you were quoted was a rental rate.  I am very sorry that the repairs on your vehicle caused financial hardship.  If you would like to discuss the repairs on your vehicle, please contact us at 270-2600.  I will be happy to have a service manager talk with you about your experience. 

Aloha Justin,
I just wanted to take a moment to thank you for choosing Jim Falk Motors to service your vehicle and for your very kind review of your last visit. 
We look forward to seeing you on your next visit.

Aloha Linda,

I just wanted to take a moment to thank you for choosing Jim Falk Motors to service your Elantra, and for your kind review! 
I am very happy to hear that everything went well on your visit, and that you are completely satisfied.  
We look forward to seeing you again on your next service.

Aloha,

I am pleased that everything went well on your last visit.

We appreciate your business, and your feedback.  We look foward to seeing you again in the future!

Aloha,

Thank you for your recent feedback on your service visit with Jim Falk Motors.  I am pleased that everything went well.

We truly appreciate your business and look forward to seeing you again in the future.

Aloha Sarina,

Mahalo for your review on your recent service on your Sonata.  We appreciate your business and look forward to seeing you again in the future!

Aloha Rosalie,

Thank you so much for putting your trust in Jim Falk Motors for your servicing needs.  We appreciate your business and your feedback.  

I am glad we were able to correct any issues you may have had on your vehicle.  

Please let us know if there is anything more or different we could have done to deserve a 5 star rating from you.  We value your opinions and feedback.

Aloha,

Mahalo for your kind review on your recent Sonata service.  I am pleased that Anela was able to assist you.  It always pleases me to hear from satisfied guests.  

We look forward to seeing you again in the future!

Aloha Lois,

I'd like to take a moment to thank your for your business and for your kind review on your recent service for your Accent.

I am always pleased to hear that everything went well, and that you are completely satisfied with service you received. 
We look forward to the next opportunity to be of service to you.

Aloha Sarina,

Mahalo for your feedback!  I am pleased to hear that everything went well on your Sonata service.

Thank you for chosing Jim Falk Motors to service your vehicle and we look forward to seeing you again in the future.

Aloha,

Vania Kanamu
Jim Falk Motors of Maui
Customer Relations Manager

Aloha Sherwin,

Mahalo for your feedback. We strive to provide you with Truly Exceptional service.

We appreciate your comments as well as your business!

Mahalo,

Aloha Justin,

Thank you for your recent feedback on your Hyundai service.  We appreciate your feedback since it helps us improve our customer's experience.  

I apologize for the miscommunication we provided about the pick up of your vehicle after hours.  Usually when arrangements have been made ahead of time, we are able to accommodate after hours pick up.    I am not usre of the circumstances of your service writer saying no initially.  
Also, the issue with your dash, I did not see it on the repair ticket, and I apologize, that is a mistake on our part.  Because it was not on the repair order, the tech did not know he was supposed to look at it.  I would really like to make sure your vehicle is taken care of to your satisfaction, so let me know when you are able to bring your vehicle in and I will personally make sure the outstanding issues are addressed.  

Thank you for your business and for allowing us the opportunity to address your concerns.

Mahalo,

Aloha Justin,

Just checking in to see if your outstanding service issues have been resolved to your satisfaction.  

Please feel free to contact me should you need any further assistance.

Aloha Kelvin,

Thank you for taking a moment to provide your feedback on your recent Hyundai service.  We appreciate your feedback since it helps us improve our dealership experience.

As a Customer Experience Manager of Jim Falk Motors of Maui, I am very sorry to hear that you have had such a negative experience, and I personally apologize that we left you with any kind of impression other than a positive one.   

I would like the opportunity to address your concerns. Please feel free to reach out to me by replying to this email. My phone number is 808-270-2600 if you prefer a phone conversation.  I really would like the opportunity to make things right.

Mahalo,

Aloha Randall,

Thank you for choosing Jim Falk Motors to service your Sonata. Your business is very much appreciated.  We are pleased that your experience with us went well, and appreciate your feedback.

We look forward to seeing you again in the future!  Have a great weekend!