Maui Hyundai is part of the Jim Falk Motors of Maui family, located in Kahului HI. With an expertly staffed service center, we provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. Maui Hyundai is part of the Jim Falk Motors of Maui family, located in Kahului HI. With an expertly staffed service center, we provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.
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Verified CustomerThank you for your review, our team looks forward to helping you in the future.
Grant Lord
Verified CustomerHi Kaye,
I have reviewed your work order and talked to the technician that worked on the vehicle. based on the concerns you have, and our experience with these engines at some point you will experience complete engine failure. No one was trying to charge you $10,000 dollars for an engine, we were trying to work through the warranty process. I understand that sometimes that takes longer than you or i wouild like, but the process is dictated by Hyundai, not us. We still have that process open and need a form signed by you to continue it. My concern now is that if we don't complete this process it may create issues in the future when this engine does fail. I strongly recomend that you contact Rick and allow him to complete the process. We have about 5 days to do so. if you have questions, please dont hesitate to reach out to me directly.
Sincerely,
Verified CustomerLorene,
Again let me apoligize for your experience and for the time it took our business office to process the reimbursement. If in anyway i can help you in the future please don't hesitate to reach out to me directly.
Sincerely,
Verified Customer
