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McGrath Honda of St Charles

Average Score
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(14 Reviews)
-82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-82
Net Promoter Score ®

Business Details

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Contact
(630) 443-6400
No Business Hours Provided

Business Hours

* Central Time (US & Canada)
1411 East Main Street St. Charles, IL 60174
McGrath Honda of St Charles' Reviews
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
1.6
(14 Reviews)

RA
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Rick A.
Carol Stream, IL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/13/2023
1
Unrequited repair & price gouging.
Brought my 2022 Honda in for an oil change and tire rotation. They tried to sell my several hundred dollars of unnecessary maintenance which I refused but I wanted a plastic broken radio button replaced. But the stooge manager said that this broken part falls under “neglect and abuse” and could replace the cheap plastic part for $137. In addition, the raised the oil change price from about $75 to $95. I had to inflate my tiresw myself when I got home. And the mechanic or staff rummaged through my glove box and console when I left my wheel lock on the seat.

I’ll only be returning to a dealership for recalls or warranty work and never returning to McGrath for anything again,
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