I usually go for oil change.
Few months ago I went for tire rotation. While leaving I noticed a crack on the windshield I call them immediately I said I sure when I came I didn't notice any cracks in my windshield the customer service person laughed and said what you think we trough tools around I just took as is. And replaced my windshield.
Most recent the end of the month of May about a week ago I went for an oil change and state inspection.
I was told I need the two front tires to be replaced they gave me an estimate but did not replaced the tires
After my visit I started to her reading noise from the front tire I assumed it was something loose
So I decided to go back and have them check for the cause.
Few minutes later a mechanic approached me trying to show a broken spring which tugged in I wasn't able to see them I was told it will cost $1,400.00
My concern why this issue comes up as soon as I leave your place
I had never heard that noise before I enter you facility yet I after I leave all goes wrong. Surprised they didn't discover the problem when the working on the car during the checking the tire while the car on the lift during the oil change.help me understand.t
Thank you
Solomon Ajaj
1 401 486 2497
ajaj.solomon@gmail.com
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Few months ago I went for tire rotation. While leaving I noticed a crack on the windshield I call them immediately I said I sure when I came I didn't notice any cracks in my windshield the customer service person laughed and said what you think we trough tools around I just took as is. And replaced my windshield.
Most recent the end of the month of May about a week ago I went for an oil change and state inspection.
I was told I need the two front tires to be replaced they gave me an estimate but did not replaced the tires
After my visit I started to her reading noise from the front tire I assumed it was something loose
So I decided to go back and have them check for the cause.
Few minutes later a mechanic approached me trying to show a broken spring which tugged in I wasn't able to see them I was told it will cost $1,400.00
My concern why this issue comes up as soon as I leave your place
I had never heard that noise before I enter you facility yet I after I leave all goes wrong. Surprised they didn't discover the problem when the working on the car during the checking the tire while the car on the lift during the oil change.help me understand.t
Thank you
Solomon Ajaj
1 401 486 2497
ajaj.solomon@gmail.com