Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2877 Reviews

ReScore Reviews™ (66)

ReScore
Overall Rating 4.56061/5Overall Rating 4.56061/5Overall Rating 4.56061/5Overall Rating 4.56061/5rating 4.56061
Original
Overall Rating 2.37879/5Overall Rating 2.37879/5rating 2.37879rating 2.37879rating 2.37879
95% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


LW
Leslie W.
Bristol, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Great brand and warranty, i will probably always own a Hyundai
I really love the Hyundai brand but this location is not nearly as convenient as the Lia Hyundai Jennings road location. when I get recalls I will bring the car here if they have the part and Lia doesn't, but I prefer the Lia Hyundai due to the easy on and off the highway. I live literally the same distance from Meridan Hyundai to Lia Hyundai but the drive to Lia is so much more convenient. if this Meridan location was closer to the highway I might go there because they have a far superior waiting room to the Lia Hyundai but outside of that I prefer everything about the Jennings road location, plus I bought my car from that dealership to begin with.

CB
Christine B.
New Britain, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Effort Free
The whole process was effort free. I drove right in and the immediately a service technician checked in with me and pointed out the waiting room. There I sat while the work was done; then I stepped into my car (which was brought to me) and I was back on the road. The service area was spotlessly clean and comfortable. Being a woman, I hate sitting in nasty garage settings, and this waiting area was bright and pleasant. The technician was polite and helpful, answering my questions and the work was done quickly and efficiently. What more could I ask for?
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/20/2019

Thank you Christine for taking the time to respond. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

AC
Andrew C.
East Haven, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
oil change
always wonderful service from tommy kathy oscar and the rest of the department
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/20/2019

Thank you Andrew for the feedback. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Seymour, CT
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Very accommodating
Came in without an appointment, and they took me right away. I did wait a little while, but the problem was resolved at that time.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/20/2019

Thanks for the response. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Southington, CT
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
OIl service
In and out, nice waiting room.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/20/2019

Thank you for the feedback. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Hamden, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
easy to get an appointment, courteous employees, efficiency
As usual the staff is friendly and courteous. Able to get in and out without a long wait.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/19/2019

Thank you for the feedback . Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

DR
Dawn R.
Wallingford, CT
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Quick and Easy
I had a 10:00 appt for an oil change, they took me on time and I was on my way home by 10:35. Quick, easy & professional.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/19/2019

Thank you for taking the time to respond Dawn. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Orange, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
great waiting area
Love the service provided at Meriden Hyundai. Quick, efficient and comfortable waiting area.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thanks for taking the time to respond Brian. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

CS
Courtney S.
Milford, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Great service
Great service as always
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thanks for the response Courtney. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926

RV
Ronald V.
Bristol, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Service
Service and employees are top notch
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thank you for the feedback Ronald. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

AN
Alan N.
Berlin, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
John & Alan
Thank you Kathy Cruz for doing such a wonderful job great service writer and a great company the Hyundai family always makes you feel welcome and always concerned about your needs thank you again for years of great excellent service!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/16/2019

Thanks for the response John. Sorry i missed you when you came in. Have a great weekend. Say hi to Alan for us.

BUB DOWD
SERVICE MANAGER
203-639-2926

TS
Tej S.
North Haven, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great staff
The service is excellent
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/16/2019

Thank you for the feedback Tej. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Wallingford, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
SanteFe
Good service! Waited for it! Comfortable waiting room.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the response. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Hamden, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Customer
Although I didn't have an appt, they took me immediately for an oil change
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thanks for the feedback . Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Boswell, OK
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Quick + drinks/donuts
Regular oil change. Were very quick and timely about getting me in and out. However, I am spoiled by my previous Hyundai dealership in Texoma (Texas). They were always much more personable and I feel went out of their way to let me know every little detail about my sonata hybrid whether it be something miniscule (like current vs recent tread wear on all my tires) or about future needed/recommended/suggested maintenance. Maybe Texoma Hyundai did a more detailed inspection or maybe Meriden Hyundai just forgot to inform me of these things from the inspection. Either way, service was still very good and will return.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the response. .I will talk to the team about the inspections. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
North Haven, CT
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Detailed service
With an older car, the maintence service from Meriden Hyundai continues to keep my car up to date and maintained!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the feedback. Have a  great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Derby, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
The waiting area is always clean and you can help yourself to coffee, tea,water,and juice. There is also a newspaper to read while waiting for your car to be service
no comment
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thanks for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

SW
Sydney W.
Wethersfield, CT
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Nice job
They found the problem and resolved it in no time. Great job!!!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thank you for taking the time to respond Sydney. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

CZ
Candice Z.
Bristol, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Did good
Did good
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thank you Candice for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

SA
Stephen A.
Colchester, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service appointment follow up
No additional comments regarding my most recent service appointment.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thanks for the feedback Stephen. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926