ReScore Reviews™ (31)

ReScore
Overall Rating 4.5483874/5Overall Rating 4.5483874/5Overall Rating 4.5483874/5Overall Rating 4.5483874/5rating 4.5483874
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
95% Would Recommend
100% Business Response
Latest Review about 20 hours ago
Scott H. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and professional"
they just take really good care of you.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:31 AM
Sandra M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"."
.
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 07:21 PM
Shirley H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
Professional and timely
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 05:51 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good "
Good
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/17/2017 04:44 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place and folks "
Knowledgeable staff
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:09 PM
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
very timely service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:44 PM
Verified Customer on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Prompt and professional!"
Very happy with the service and the experience!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 02:19 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/17/2017

Thank you very much for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Efficient and courteous service.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:24 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/17/2017

Thank you for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Alice K. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service, courteous staff, nice facility "
Great experience
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 11:05 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/17/2017

Thank you for the feedback Alice. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Shellee C. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"wait time"
Far too long a wait just for an oil change. This dealership does not make appointments for oil changes.
Why ?
Vehicle: 2011 Hyundai Azera
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 12:14 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/17/2017

Thank you for the feedback and sorry for the delay. We do take appointments for oil changes. You can call or go to Meridenhyundai.com and go to service to schedule. Thank you and have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I have always trusted this Dealer"
I really love Meriden Hyundai. They are a really great service department. I actually drive out of my way 45 minutes to go here. Unfortunately this time they lost my appointment and they didn't fully complete service. They felt so bad so I felt bad too. They are great overall.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:51 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/17/2017

Thank you for the feedback. Sorry about the schedule malfunction. We'll check into it. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
KRZYSZTOF O. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
good job
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:04 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/16/2017

Thank you for the feedback Krzysztof. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Lianne C. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints here!"
I was greeted with a smile. My car was taken in for service immediately. My wait time was short. Waiting room and bathroom were very clean. Technician went over paperwork and service completed and/or needed. Left with a free carwash coupon!
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 07:30 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you for the response Lianne. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and prompt service."
Friendly and professional atmosphere.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/14/2017 05:23 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you for the feedback. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
John M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Meriden Hyundai is great!"
I have been a Hyundai customer for 31 years (!!!) and a Meriden Hyundai customer for 14 years. They have always provided excellent service. Their service department is the best that I have worked with and their service reps are awesome.
Vehicle: 2010 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 02:37 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you John for taking the time to respond. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Eliza B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are awesome "
Love this place
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:07 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you for the response Eliza. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
DAVID G. on 11/14/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"waranty service"
Work was done in timely manner but why can't person doing service reset settings to the way they were after changing them if they're checking things out to see if they're working?
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 10:12 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you for the feedback david. I will speak to the tech to make sure all settings are returned to the original position like they should be. Thank you. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Matthew R. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Friendly Service!"
Another great routine visit at Meriden Hyundai! Thanks Bub!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/14/2017 10:10 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thanks Matt for taking the time to respond. Hope the kids are doing well. Always great to see them. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
Robert W. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service quality"
The service department is very organized.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:48 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/15/2017

Thank you for the response Robert. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Seanda M. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff, and quick service"
This is my 2nd car purchased from Meriden Hyundai. The main reason is the friendly and knowledgeable staff. The service is Buick and complete without you going broke. I appreciate all you do.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/14/2017 03:51 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 11/14/2017

Thanks for the feedback Seanda. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926
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