Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

2870 Reviews

ReScore Reviews™ (66)

ReScore
Overall Rating 4.56061/5Overall Rating 4.56061/5Overall Rating 4.56061/5Overall Rating 4.56061/5rating 4.56061
Original
Overall Rating 2.37879/5Overall Rating 2.37879/5rating 2.37879rating 2.37879rating 2.37879
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Orange, CT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
great waiting area
Love the service provided at Meriden Hyundai. Quick, efficient and comfortable waiting area.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thanks for taking the time to respond Brian. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

CS
Courtney S.
Milford, CT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Great service
Great service as always
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thanks for the response Courtney. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926

RV
Ronald V.
Bristol, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Service
Service and employees are top notch
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/18/2019

Thank you for the feedback Ronald. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

AN
Alan N.
Berlin, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
John & Alan
Thank you Kathy Cruz for doing such a wonderful job great service writer and a great company the Hyundai family always makes you feel welcome and always concerned about your needs thank you again for years of great excellent service!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/16/2019

Thanks for the response John. Sorry i missed you when you came in. Have a great weekend. Say hi to Alan for us.

BUB DOWD
SERVICE MANAGER
203-639-2926

TS
Tej S.
North Haven, CT
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great staff
The service is excellent
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/16/2019

Thank you for the feedback Tej. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Wallingford, CT
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
SanteFe
Good service! Waited for it! Comfortable waiting room.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the response. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Hamden, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Customer
Although I didn't have an appt, they took me immediately for an oil change
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thanks for the feedback . Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Boswell, OK
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/14/2019 Category: Service
Quick + drinks/donuts
Regular oil change. Were very quick and timely about getting me in and out. However, I am spoiled by my previous Hyundai dealership in Texoma (Texas). They were always much more personable and I feel went out of their way to let me know every little detail about my sonata hybrid whether it be something miniscule (like current vs recent tread wear on all my tires) or about future needed/recommended/suggested maintenance. Maybe Texoma Hyundai did a more detailed inspection or maybe Meriden Hyundai just forgot to inform me of these things from the inspection. Either way, service was still very good and will return.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the response. .I will talk to the team about the inspections. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
North Haven, CT
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Detailed service
With an older car, the maintence service from Meriden Hyundai continues to keep my car up to date and maintained!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thank you for the feedback. Have a  great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Derby, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
The waiting area is always clean and you can help yourself to coffee, tea,water,and juice. There is also a newspaper to read while waiting for your car to be service
no comment
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/15/2019

Thanks for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

SW
Sydney W.
Wethersfield, CT
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Nice job
They found the problem and resolved it in no time. Great job!!!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thank you for taking the time to respond Sydney. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

CZ
Candice Z.
Bristol, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Did good
Did good
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thank you Candice for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

SA
Stephen A.
Colchester, CT
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service appointment follow up
No additional comments regarding my most recent service appointment.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Thanks for the feedback Stephen. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926

CL
Charles L.
Southington, CT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
More than a little bit of extra service.
I had managed to damage the driver side door by wedging the seat belt between the door and the body many times. The indoor lights wouldn't work, nor the locking signal. The service team found a work around. Everything works again and there was no charge. It doesn't get any better than that.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/13/2019

Glad we were able to help Charles. Thank you for taking the time to respond. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

ER
Elizabeth R.
Wallingford, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Service- Cathy
She is very polite and knowledgeable. Kept me informed while service was being done.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/12/2019

Thank you for the response Elizabeth. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

TC
Thomas C.
Meriden, CT
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
The best
As always, the service was great and the staff is friendly and professional
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/12/2019

Thanks Tom for the response. Always a pleasure to see you. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

EG
Elizabeth G.
Meriden, CT
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2019 Category: Service
6 month service
..
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/12/2019

Thank you for the feedback Elizabeth. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

BW
Blair W.
Wallingford, CT
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
UP DATE SERVICE
SERVICE WAS PROMPT AND DONE PROFESSIONALLY
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/12/2019

Thank you for taking the time to respond Blair. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

MG
Melanie G.
Southington, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
They were wonderful
They kept me informed step
By step what they did and kept in contact with me
Regarding my new engine!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/11/2019

Thank you for the feedback Melanie. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

DP
Davon P.
Cheshire, CT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Excellent customer service
Great friendly environment with efficient timing
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 03/08/2019

Thanks for the response Davon. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926