ReScore Reviews™ (31)

ReScore
Overall Rating 4.5483874/5Overall Rating 4.5483874/5Overall Rating 4.5483874/5Overall Rating 4.5483874/5rating 4.5483874
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
95% Would Recommend
100% Business Response
Latest Review about 12 hours ago
Michael V. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service rating"
Oscar is always courteous and knowledgeable. I will be bringing my car back next week for more serious repairs ( brakes and drive belt). Hoping the results are the same. Very satisfactory!!!
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:25 PM
Arnold B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Meriden Hyundai always does a great job of taking care of my car and me.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 06:47 PM
Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
No waiting. Got right in. Every one is really nice. Mi car had a recall and they took care of it right then. Good service, good price.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 10:33 AM
0c442cb0a5718d284eb568d09f9e79dc?s=28
Bruce D. at Meriden Hyundai responded on 01/19/2018

Thank you for taking the time to respond. We really appreciate it. Have a great weekend.

Raymond K. on 01/19/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
See previous comments
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/19/2018 08:30 AM
0c442cb0a5718d284eb568d09f9e79dc?s=28
Bruce D. at Meriden Hyundai responded on 01/19/2018

Thank you for the feedback Raymond. We'll see what we can do with the lines this summer. Have a great week.

James B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Unexpected Visit "
I made an unscheduled visit to have my tire pressure checked along with scheduling a recall follow up. They did both for me within 15 minuets! 👍😎
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 03:10 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/19/2018

Thank you for the feedback James. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service"
very good service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 01:54 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/18/2018

Thank you for the feedback. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Vincent T. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Confidence and Trust"
My family has learned that Meriden Hyundai is worth the drive from anywhere to get the most honest and best service practice for our vehicles. I have complete trust in the service managers advice.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:08 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/18/2018

Thank you for taking the time to respond Vincent. Also thank you for choosing the Meriden Hyundai family. We really appreciate it. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
Edith S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy and friendliness"
The staff and technicians were prompt and efficient in replacing the passenger side seatbelt in my 2018 Hyundai Elantra.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/17/2018 05:35 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/17/2018

Thank you for taking the time to respond Edith. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Shawn K. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Middle of the road"
Would hate to continue thinking that your cars are too, we all know they used to be but with huge aspirations come huge expectations. Realistically exceed my expectations with small things. I love my car in a lot of ways but a few things would have me certain that I'm buying it. This is in part manufacturer, part dealer equally. Relational.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:02 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/17/2018

Thank you for the response Shawn. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Andrew C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
always a pleasure
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 04:53 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/17/2018

Thank you for the feedback Andrew. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Robert R. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Will buy car here again!!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/16/2018 08:09 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you for the feedback Robert. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Matin K. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Software update"
The car was ready within the promised time
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/16/2018 05:34 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you for the feedback Matin. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Monica T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
As usual, the employees at Meriden Hyundai are excellent.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:07 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you for the feedback Monica. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Lynn C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone in the service department
Is great. I have never had a bad experience.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:58 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you for taking the time to respond Lynn. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Danuta S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good job
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Repair
Review Created: 01/15/2018 02:11 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you Danuta for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Christopher R. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service, service, service!!"
Service with a smile.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:26 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/16/2018

Thank you for the feedback Christopher. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Kevin P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean proffessionalt"
Total satisfaction
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:47 AM
0c442cb0a5718d284eb568d09f9e79dc?s=28
Bruce D. at Meriden Hyundai responded on 01/15/2018

Thank you Kevin for the response. Have a great week.

Michele H. on 01/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great place great people "
Car was ready and sitting out front while
I waited in the waiting room for 15-20 mins before I went to the service area to see if in fact that he car was ready for me it was but the invoice was sitting in a pile with others and no one was taking care of them.
When I was in the waiting room a tech told me it was just about ready then took another 40 Minutes
When any car gets pulled up front just be aware that customers See their vehicle sitting there done and don’t make them ask if it’s rwady let them know as soon as it’s done
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/14/2018 04:32 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/15/2018

Thank you for the response Michele and i apologize for the inconvenience. I'll talk to the team so it doesn't happen again. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Shacara M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The sales person"
Hailey shows great respect and hospitality to her customers even after she sells them a car
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 04:51 PM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/15/2018

Thank you for the feedback Shacara. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Maryanne C. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata owner"
Fabulous customer service!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 06:50 AM
BUB D., SERVICE MANAGER at Meriden Hyundai responded on 01/13/2018

Thank you Maryanne for the response. We really appreciate it. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926
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