Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

2272 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.6097563/5Overall Rating 4.6097563/5Overall Rating 4.6097563/5Overall Rating 4.6097563/5rating 4.6097563
Original
Overall Rating 2.36585/5Overall Rating 2.36585/5rating 2.36585rating 2.36585rating 2.36585
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


AR
Albert R.
Wolcott, CT
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
great customer service
service writer was very courteous, very polite and knowledgeable

AS
Aldo S.
Meriden, CT
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2018 Category: Service
The professional staff
Very friendly and professional service by staff, especially Oscar and Bub.

JD
Joann D.
Bristol, CT
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Great place to do business
I turned my Tucson in and leased a Kona

Verified Customer
Wallingford, CT
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Excellent mechanics, service writers and other staff
Meriden Hyundai keeps my 2008 Elantra running like new; I recommend them highly

MB
Maureen B.
Litchfield, CT
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
The staff were friendly, professional and strived to make it positive experience, which it was.
I would recommend Meriden Hyundai to a friend.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/20/2018

Thank you Maureen for the response. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

PR
Paul R.
Southington, CT
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Honest Quality
The car had problems with steering. The service department located the issue and corrected it well within the estimate. We could not have been happier.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/20/2018

Thank you Paul for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

DZ
Deborah Z.
East Hampton, CT
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Impressive Staff and Atmosphere
The dealership waiting room is clean, comfortable and stocked with free water and flavored coffees. I was there for a simple oil change which was performed quickly and efficiently but while waiting, I witnessed interaction between staff and customers and was very impressed. One older gentleman waiting was brought McDonald's by one of the staff, another offered to have a woman and her kids driven to a shopping area or somewhere for lunch because her car was taking longer than expected. It's the little things like that which will make we want to come back even though there are several places more convenient for me to get my oil changed!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for choosing Meriden Hyundai.We really appreciate it.Also thank you for the feedback Deborah. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

SP
Sherry P.
Wolcott, CT
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Great service
The service was quicker than they actually estimated.
Everyone is always so nice and courteous
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for the response Sherry. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

SK
Stephanie K.
Meriden, CT
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Wonderful as always
Great service. Great employees.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for the feedback Stepanie. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

CM
Catherine M.
Cromwell, CT
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Owner
Each and every time we go to Hundai, we’re treated with respect and honesty. Thank you. Cathy M.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you Catherine for taking the time to respond. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

KP
Kevin P.
Meriden, CT
2008 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Ecelent
Honest quick serivice
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for the feedback Kevin. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

BG
Brian G.
Orange, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
super servie
guys were quick and provided refreshments
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for the feedback Brian. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

SC
Sharon C.
Wallingford, CT
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Fixed problem
Excellent
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for taking the time to respond Sharon. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Middletown, CT
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
A
Kathy was awesome. She was a great help to me. Thank you Kathy!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thank you for the feedback. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

DS
Darlene S.
Cheshire, CT
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Sonata
Do excellent work care about customer feel safe in my car after I bring it
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/19/2018

Thanks for the response Darlene. Have a great weekend.

BUB DOWD
SERVICE MANAGER
203-639-2926

MJ
Margaret J.
West Haven, CT
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Overall service
I always have a great experience with the service at this dealership!
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/16/2018

Thank you for taking the time to respond Margaret. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Wallingford, CT
2014 Hyundai Santa Fe S
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2018 Category: Service
Bad repair
It took from July 2 to July 12 to repair my vehicle. The communications was poor, took too long to repair and customer blaming for my car issue.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/16/2018

Thank you for the feedback. I am going over this with the Service Advisor to see where we failed.I apologize for the delay and inconvenience. Your a valued customer and we appreciate you choosing us.Have a great day and once again thank you for the feedback.

BUB DOWD
SERVICE MANAGER
203-639-2926

RS
Ramon S.
Meriden, CT
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Good service
Good dealership and friendly
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/16/2018

Thanks for the feedback Ramon. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

Verified Customer
Cheshire, CT
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Excellent Dealership
Good people, good service, great cars.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/16/2018

Thank you for the response. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926

BB
Blanche B.
North Haven, CT
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
very nice experience
Very punctual, courteous - waiting room is very comfortable and clean.
BUB D., SERVICE MANAGER from Meriden Hyundai responded on 07/12/2018

Thank you for the feedback Blanche. Have a great day.

BUB DOWD
SERVICE MANAGER
203-639-2926