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Mesko Glass

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(61 Reviews)
100
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Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
100
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Business Details

About

Located in Scranton, Wilkes-Barre, Honesdale, and Allentown, Mesko Glass has been a local leader for glass repair and replacement since 1930. Located in Scranton, Wilkes-Barre, Honesdale, and Allentown, Mesko Glass has been a local leader for glass repair and replacement since 1930.

Categories
Glass Repair
Contact
(800) 982-4055

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (US & Canada)
801 Wyoming Ave. Scranton, PA 18509
Mesko Glass' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(61 Reviews)

KK
Kern K.
PA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/12/2011
verified customer Verified Customer
I was not completely satisfied because my crack grew bigger after the repair, even though I was warned it could happen, whatever. I was mostly satisfied with the technician, but I found it rather odd, albeit hilarious, when I had to pull my car out of the bay, because he didn't know how to drive a manual transmission. Overall, everyone was very friendly and helpful :)
Recommended
This review was collected via phone interview by Customer Research Inc.
Kevin Z. from Mesko Glass responded on 05/05/2011 11:18 AM
Some chip repairs turn out better than others, and unfortunately, though rare, some may spread after the work is done. We always will deduct the cost of a chip repair off the cost of a new windshield installation if it spreads or if the customer is not satisfied in any way. This customer has stopped back in and was informed of this. He thanked us for promptly following up with him and said he will keep the chip as is and call us in the future if it does get worse. Of course, he will receive that discount in that case. ---Mesko Glass
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