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Metro Accident Repair Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)
79
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Metro Accident Repair Center Guarantee.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(216) 267-6800
No Business Hours Provided

Business Hours

* Eastern Time (US & Canada)
15541 Brookpark Rd Cleveland, OH 44142
Metro Accident Repair Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(23 Reviews)

RA
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Richard A.
Toyota Tacoma 4WD TRD Off Road Double Cab Manual w/5' Bed
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/05/2024
verified customerVerified Customer
0
Removing replace front bumper from trashcan damage
I will be brief:
-One month and five days to get my truck back after a garbage can hit my front end—-completely unacceptable
-Almost $6000 to replace my front bumper, price gouging the customer and ultimately the insurance company thus the consumer on the backend
-Metro Toyota was incapable of maintaining constant communication between my insurance company and them
-Employee was left specific notes on how and where to drop my vehicle off once it was complete due to military service, employee failed at following instructions, despite leaving notes on my account
I would not recommend using this company, despite purchasing my vehicle from Toyota, use a local repair shop in your neighborhood
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