98% Would Recommend
Latest Review 27 days ago
MARK A. on 11/18/2017
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"service"
very personal service, Lester really goes out of his way to make the customer feel satisfied.
Vehicle: BMW L7
Service Date: 11/16/2017
Review Created: 11/18/2017 05:13 AM
JON L. on 11/12/2017
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"DEPENDABILITY & RELIABILITY! 👍🏻"
It's GREAT! That's why I keep my S550 and have kept coming back for well over 5 years now since my vehicle warranty expired.
Vehicle: Mercedes-Benz S550
Service Date: 11/11/2017
Review Created: 11/12/2017 12:59 PM
ADRIENE W. on 11/11/2017
Recommended badge inactive Recommended
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"Consistency is key with all customers"
The service we the beginning was good. The receptionist was very friendly and nice. She returned phone all phone of my phone calls in a timely matter. When I ask for the price of the service she did not tell me the full amount. I asked could I pay in check and he stated yes. However when my father showed up to pay with a check it became a problem. She stated that she had to get permission to accept the check. She reported they do not accept check from everyone checks and it would be th call of her boss. However she through each phone conversation she stated we could pay by check. While talking to my dad his concern was they accepted checked from al other customers however they were concerned with accepted checks from African Americans customers as a results we will probably no longer doing business with them again because it appears that race was a factor in taking our payments. As a business you can’t tell customers up until the day of payment that we are going to accept you check they when we come to make a payment you decline a check payment and say cash only.
Vehicle: Mercedes-Benz CLA-Class
Service Date: 11/09/2017
Review Created: 11/11/2017 08:00 AM
Katerina T. on 11/08/2017
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Spoke with Gilma. She said the owner is very, very polite and helpful. He liked how he treats his customers. Everyone at this facility is very helpful and they are willing to help. Obviously the owner knows how to choose his personnel.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
ALBERTO M. on 11/02/2017
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"The best service"
They are really professionals, they are very fasts, and the treatment is excellent.
Vehicle: Mercedes-Benz E350
Service Date: 11/01/2017
Review Created: 11/02/2017 07:24 AM
Roberto R. on 09/22/2017
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Roberto said they are fair and reasonable.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Jonhy J. on 09/19/2017
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Jonhy said this business is always fair and thorough.
Vehicle: Audi Q5
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
ROSIE S. on 08/23/2017
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"Great customer service "
Great follow up and attention to detail.
Vehicle: Porsche Cayenne
Service Date: 08/15/2017
Review Created: 08/23/2017 06:51 PM
EDUARDO A. on 08/21/2017
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"GREAT SERVICE"
Thank you Lester and Carolyn for taking care of me and my 2004 Mercedes C230. I appreciate the great attentive and polite service. It is an old car but still works and I appreciate your helping me out. Thanks again, Eduardo "Eddie" Alzona.
Vehicle: Mercedes-Benz C230
Service Date: 08/16/2017
Review Created: 08/21/2017 08:35 AM
JORGE D. on 08/19/2017
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"Personal attention "
Wouldn't go anywhere eslse
Vehicle: Jeep Wrangler
Service Date: 08/16/2017
Review Created: 08/19/2017 07:06 AM
AURELIO F. on 08/17/2017
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"Very professional and knowledgeable "
Outstanding, excellent
Vehicle: Mercedes-Benz E-Class
Service Date: 08/15/2017
Review Created: 08/17/2017 08:38 AM
Ema P. on 08/15/2017
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Ema said this business provided great customer service.
Vehicle: Mercedes-Benz
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
ARIEL B. on 08/14/2017
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"Number one service"
Perfect service , professional and fast
Vehicle: Mercedes-Benz GL-Class
Service Date: 08/14/2017
Review Created: 08/14/2017 08:01 PM
ANDREW B. on 08/13/2017
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"Excellent service"
MB has very professional service, from the receptionist to the mechanics. Thankful this shop is close by for my "classic" (2005 AMG) Benz.
Vehicle: Mercedes-Benz E55
Service Date: 08/10/2017
Review Created: 08/13/2017 09:12 AM
CHEN J. on 08/11/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"cost too much"
I think $150 may be cost too much for the inspection of my Benz E350.
Vehicle: Mercedes-Benz E350
Service Date: 08/10/2017
Review Created: 08/11/2017 08:31 PM
Asterio M. on 08/10/2017
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Asterio said the service and quality of work were amazing. It is almost a joy going there.
Category: Service
Service Date: 07/14/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
KRISTIN P. on 08/09/2017
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"Miami Benz"
Miami Benz is a gem. Service is outstanding, immediate, personal. The shop is immaculate and Lester and his team care for your car the same way.
Vehicle: Mercedes-Benz C300
Service Date: 08/08/2017
Review Created: 08/09/2017 05:08 AM
OSCAR V. on 08/04/2017
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"?"
Excellent. Professional. Expert service
Vehicle: Mercedes-Benz E350
Service Date: 08/03/2017
Review Created: 08/04/2017 03:53 AM
HOWARD JAY E. on 07/24/2017
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"Service, Service, Service"
Can't beat them. Service, quality of work and fast work.
Vehicle: Mercedes-Benz E350
Service Date: 07/20/2017
Review Created: 07/24/2017 06:39 AM
David K. on 07/21/2017
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David said they did a good job.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 06/29/2017
Review Created: 07/21/2017
This review was collected via phone interview by Customer Research Inc.
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