98% Would Recommend
Latest Review 11 days ago
Ricardo R. on 02/12/2018
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Ricardo said the business did a great job.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 01/31/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
STUART G. on 02/09/2018
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"Trustworthy "
Trustworthy and reliable. Efficient and very clean, treats your car with care!
Vehicle: Mercedes-Benz G500
Service Date: 02/07/2018
Review Created: 02/09/2018 04:34 AM
R.c C. on 01/31/2018
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R.C. said he liked the service Lester provided. The employees helped him with his vehicle. He had no problems with the good service.
Vehicle: Mercedes-Benz 380SL
Category: Service
Service Date: 01/27/2018
Review Created: 01/31/2018
This review was collected via phone interview by Customer Research Inc.
AURELIO F. on 01/24/2018
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"Personal ttention and the best customer service"
They offered personalized attention and the best customer service. They are very knowledgeable and honest
Vehicle: Mercedes-Benz E-Class
Service Date: 01/19/2018
Review Created: 01/24/2018 11:48 AM
JUDY C. on 01/07/2018
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"Amazing Service"
The service was very professional. They were very attentive and helpful.
Vehicle: Mercedes-Benz C300
Service Date: 01/05/2018
Review Created: 01/07/2018 09:51 AM
NATALIE L. on 01/06/2018
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"Great Service with people you can trust"
I have been going to Lester at Miami Benz for years and wouldn't dream of having my car serviced with anyone else. They are responsive, efficient and honest.
Vehicle: Mercedes-Benz GL-Class
Service Date: 12/22/2017
Review Created: 01/06/2018 06:50 AM
JOSE V. on 01/05/2018
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"Miami Benz"
Knowledgeable, honest, passionate
Vehicle: Mercedes-Benz E300
Service Date: 01/04/2018
Review Created: 01/05/2018 09:52 PM
MARK A. on 11/18/2017
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"service"
very personal service, Lester really goes out of his way to make the customer feel satisfied.
Vehicle: BMW L7
Service Date: 11/16/2017
Review Created: 11/18/2017 05:13 AM
JON L. on 11/12/2017
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"DEPENDABILITY & RELIABILITY! 👍🏻"
It's GREAT! That's why I keep my S550 and have kept coming back for well over 5 years now since my vehicle warranty expired.
Vehicle: Mercedes-Benz S550
Service Date: 11/11/2017
Review Created: 11/12/2017 12:59 PM
ADRIENE W. on 11/11/2017
Recommended badge inactive Recommended
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"Consistency is key with all customers"
The service we the beginning was good. The receptionist was very friendly and nice. She returned phone all phone of my phone calls in a timely matter. When I ask for the price of the service she did not tell me the full amount. I asked could I pay in check and he stated yes. However when my father showed up to pay with a check it became a problem. She stated that she had to get permission to accept the check. She reported they do not accept check from everyone checks and it would be th call of her boss. However she through each phone conversation she stated we could pay by check. While talking to my dad his concern was they accepted checked from al other customers however they were concerned with accepted checks from African Americans customers as a results we will probably no longer doing business with them again because it appears that race was a factor in taking our payments. As a business you can’t tell customers up until the day of payment that we are going to accept you check they when we come to make a payment you decline a check payment and say cash only.
Vehicle: Mercedes-Benz CLA-Class
Service Date: 11/09/2017
Review Created: 11/11/2017 08:00 AM
Katerina T. on 11/08/2017
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Spoke with Gilma. She said the owner is very, very polite and helpful. He liked how he treats his customers. Everyone at this facility is very helpful and they are willing to help. Obviously the owner knows how to choose his personnel.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
ALBERTO M. on 11/02/2017
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"The best service"
They are really professionals, they are very fasts, and the treatment is excellent.
Vehicle: Mercedes-Benz E350
Service Date: 11/01/2017
Review Created: 11/02/2017 07:24 AM
Roberto R. on 09/22/2017
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Roberto said they are fair and reasonable.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Jonhy J. on 09/19/2017
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Jonhy said this business is always fair and thorough.
Vehicle: Audi Q5
Category: Service
Service Date: 09/14/2017
Review Created: 09/19/2017
This review was collected via phone interview by Customer Research Inc.
ROSIE S. on 08/23/2017
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"Great customer service "
Great follow up and attention to detail.
Vehicle: Porsche Cayenne
Service Date: 08/15/2017
Review Created: 08/23/2017 06:51 PM
EDUARDO A. on 08/21/2017
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"GREAT SERVICE"
Thank you Lester and Carolyn for taking care of me and my 2004 Mercedes C230. I appreciate the great attentive and polite service. It is an old car but still works and I appreciate your helping me out. Thanks again, Eduardo "Eddie" Alzona.
Vehicle: Mercedes-Benz C230
Service Date: 08/16/2017
Review Created: 08/21/2017 08:35 AM
JORGE D. on 08/19/2017
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"Personal attention "
Wouldn't go anywhere eslse
Vehicle: Jeep Wrangler
Service Date: 08/16/2017
Review Created: 08/19/2017 07:06 AM
AURELIO F. on 08/17/2017
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"Very professional and knowledgeable "
Outstanding, excellent
Vehicle: Mercedes-Benz E-Class
Service Date: 08/15/2017
Review Created: 08/17/2017 08:38 AM
Ema P. on 08/15/2017
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Ema said this business provided great customer service.
Vehicle: Mercedes-Benz
Category: Service
Service Date: 08/09/2017
Review Created: 08/15/2017
This review was collected via phone interview by Customer Research Inc.
ARIEL B. on 08/14/2017
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"Number one service"
Perfect service , professional and fast
Vehicle: Mercedes-Benz GL-Class
Service Date: 08/14/2017
Review Created: 08/14/2017 08:01 PM
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