Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

129 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
92% Would Recommend
Latest Review about 1 month ago

Reviews


KB
KENT B.
Spring Lake Park, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
prompt service and appointments when I need one.
You always take good care for my care.

SR
SCOTT R.
Minneapolis, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great customer service
Great communication no surprises fast and friendly

RD
Ramiro D.
Minneapolis, MN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Ramiro said he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DD
Datron D.
Circle Pines, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Datron said he liked his service. The service was good.
This review was collected via phone interview by Customer Research Inc.

BB
BRUCE B.
Wayzata, MN
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Great Service!
As usual, your service team did a great job. Jake let me know about the potential repairs and advised me on the "should-dos" and "could waits". The car was finished when promised, and clean inside. I will always bring our vehicles to MCS for service. Have a great holiday season!

AS
Alejandro S.
Saint Paul, MN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Alejandro said he had very good service.
This review was collected via phone interview by Customer Research Inc.

ER
Elizabeth R.
Willmar, MN
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Elizabeth said they listened to her. They got the service done quickly and easily.
This review was collected via phone interview by Customer Research Inc.

MG
Miguel g.
Minneapolis, MN
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Miguel said the service was okay.
This review was collected via phone interview by Customer Research Inc.

NA
Nelly A.
Monticello, MN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Nelly said the service at this business was okay this time. They took a little long for an oil change, but every thing was fine.
This review was collected via phone interview by Customer Research Inc.

AN
Al N.
Minneapolis, MN
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Al said the staff is very good to him, they do good work and they are fair. It is a great place.
This review was collected via phone interview by Customer Research Inc.

AS
Ana S.
Minneapolis, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Spoke with Alberto. He said the facility was very clean and he did not have to wait long.
This review was collected via phone interview by Customer Research Inc.

SA
Segundo A.
Minneapolis, MN
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Segundo said this business was really helpful in getting his vehicle fixed. It was lower than other facilities. He got it fixed on warranty.
This review was collected via phone interview by Customer Research Inc.

GJ
Gilda J.
Minneapolis, MN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Gilda said they did a good job, they got work done on time, they were informative and nice.
This review was collected via phone interview by Customer Research Inc.

NV
Nicodemo V.
Minneapolis, MN
Toyota Corolla
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/14/2018 Category: Service
Nicodemo said the staff were not kind or professional, he even heard the staff swearing. They are in need of some customer service training.
This review was collected via phone interview by Customer Research Inc.

EW
Evelyn W.
Minneapolis, MN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Evelyn said the business has always treated her right. If they fix a problem on her vehicle and find another one they call her to let her know they found a new issue.
This review was collected via phone interview by Customer Research Inc.

SG
Segundo g.
Minneapolis, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Segundo said the business took care of his vehicle quickly.
This review was collected via phone interview by Customer Research Inc.

IM
Isral M.
MN
Saturn Outlook
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/26/2018 Category: Service
Isral said the staff was flexible, and he would recommend the business to others.
This review was collected via phone interview by Customer Research Inc.

JL
Jadea L.
Minneapolis, MN
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Jadea said this business was helpful and they didn't keep her waiting too long.
This review was collected via phone interview by Customer Research Inc.

IG
Israel G.
South Saint Paul, MN
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Israel said his experience with the oil change was good.
This review was collected via phone interview by Customer Research Inc.

TC
Tracey C.
Minneapolis, MN
Saturn VUE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/27/2018 Category: Service
Tracey said there was a communication issue with the staff , and she was disappointed in how long the service took.
This review was collected via phone interview by Customer Research Inc.