Mike Roy Automotive Inc


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

220 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 5 days ago
KITTY S. on 11/17/2017
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"rain or shine"
Arrive at Mike Roy's during the hours they are open ( 6 days a week) Be it to drop off your vehicle or wait while the vehicle is being serviced, Mike Roy Automotive's Customer Service is FIRST RATE! Mike or Steve or both are always on property to welcome you and see to the needs of your Vehicle. I Highly recommend you call for your first of many oil changes and more!
Vehicle: Chevrolet Equinox
Service Date: 11/16/2017
Review Created: 11/17/2017 04:29 AM
Pat R. on 11/16/2017
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Pat said the staff has always been the best for her.
Vehicle: Buick LeSabre
Category: Service
Service Date: 10/18/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Walter S. on 11/14/2017
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Walter said the business was very pleasant, very knowledgeable, and efficient. They did a good job. However, they were a little expensive.
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Vince R. on 11/14/2017
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Vince said the staff always do a good job the first time. The prices are always fair.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 11/08/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Thomas T. on 11/14/2017
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Thomas said this business is always really good and quick.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/03/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Lois A. on 11/13/2017
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Lois said she has been going to the business for a lot of years. They are a little expensive.
Vehicle: GMC Envoy
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Gina B. on 11/08/2017
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Gina said she appreciates the staff. They get right to the point. She stated she did not feel taken advantage of because she is a single woman and they made her feel comfortable. She is very satisfied with the outcome. They did excellent work.
Vehicle: Saturn SL
Category: Service
Service Date: 10/09/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Joann G. on 11/07/2017
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Joann said the staff did a wonderful job and she's very happy with them. They took care of her right away, were very honest, and told her what they thought was wrong and how they could fix it. She really appreciates their work, and she intends to become a regular customer.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Charles H. on 11/07/2017
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Charles said the business is very good and they did exactly what was needed. He is also very impressed with the work.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 10/31/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Barbara A. on 10/30/2017
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Barbara said she has been using this business for years.
Vehicle: Chevrolet Caprice
Category: Service
Service Date: 10/18/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Roger G. on 10/29/2017
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"break"
excellent service very competent mike roy is a guy honest et woks very well with his team
Vehicle: Buick Rendezvous
Service Date: 10/26/2017
Review Created: 10/29/2017 04:22 AM
Mike R. at Mike Roy Automotive Inc responded on 11/01/2017

Thanks for the kind words Roger , honesty and good work is what we strive for .

Anthony P. on 10/26/2017
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Anthony said this business was great. He has been visiting them for a long time.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 10/21/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Richard L. on 10/24/2017
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Richard said nothing went sideways with the service. There were no problems and the staff were easy to talk to.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 10/05/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Becky C. on 10/20/2017
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Becky said this business has always been able to take care of whatever she needed for her vehicle.
Vehicle: Nissan Rogue
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Cheryl M. on 10/16/2017
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Cheryl said the service was excellent. She enjoyed her service. The employees were nice.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Mike R. at Mike Roy Automotive Inc responded on 11/01/2017

We are always happy to help , glad you had a good visit. thanks . 

DENNIS M. on 10/12/2017
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"Oil change plus"
The folks at Mike Roy Automotive are very attentive to details. Although this visit was just for an oil change, they went the extra mile to try and determine what may be a problem with the electrical system. Their extra effort was appreciated.
Vehicle: Honda Pilot
Service Date: 10/10/2017
Review Created: 10/12/2017 06:44 AM
Mike R. at Mike Roy Automotive Inc responded on 11/01/2017

Thanks Dennis , appreciation from our customers make all the hard work worth the effort . 

Stephen B. on 10/11/2017
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"First visit"
First class customer service. Fully explained the problem and provided timely service. These are my guys from now on.
Vehicle: Jeep Liberty
Service Date: 10/09/2017
Review Created: 10/11/2017 11:38 AM
Linda L. on 10/09/2017
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Spoke with Dave. He said they are good. He has already recommended them many times. They do a good job.
Vehicle: Plymouth Breeze
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
EVERRETT J. on 10/06/2017
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"Regular car service"
Satisfied with the work being done and in a quickly fashion.
Vehicle: Hyundai Elantra
Service Date: 10/06/2017
Review Created: 10/06/2017 09:06 PM
KITTY S. on 10/06/2017
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"Customer Service is the best! The staff are caring and considerate!"
My vehicles always go to Mike Roy Automotive for service. My vehicles needs to be reliable! Mike Roy Automotive has proven to me over the years, the scheduling of service for preventive maintenance of my vehicles is a key to that reliability! Highly recommend them!
Vehicle: Ford Escape
Service Date: 10/04/2017
Review Created: 10/06/2017 02:32 PM
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