Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

509 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


JV
Julie V.
Bristol, VT
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Julie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BP
Becky P.
Bridport, VT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Paul. He said that the place did everything they said that they would, found his problem and fixed it.
This review was collected via phone interview by Customer Research Inc.

PH
PETER H.
Middlebury, VT
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
helpful, kind, honest
Mike and his staff do excellent work and are always willing to give an honest opinion of work that is needed. Mike even spent extra time on the phone, helping my husband with a situation involving my son's car in California!

EM
ELIZABETH M.
Baltimore, MD
Volvo XC90
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/01/2018
Worker bees 🐝
I’m new to the area so still getting to know them. They get the work done - no frills or gimmicks.

KH
Katherine H.
Vermont
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Katherine said the business's service is terrific.
This review was collected via phone interview by Customer Research Inc.

KG
KATIE G.
Middlebury, VT
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Great Service, As Always!
Dropped my car off to get an oil change and my snow tires put on. I received the same great service that I've come to expect at Mike's. I've tried out a few auto shops in the area and sometimes I've found cheaper prices, but never the same level of service. I never have to chase someone down to find out the status of my car; they call when it's ready and keep me informed. Most importantly, I trust that they'll do only what's needed. My car started making a terrible noise and I knew I could trust Mike's to get me in quickly and troubleshoot the problem without trying to hit my wallet!

KA
Kevin A.
Paso Robles, CA
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Kevin said the employees were honest. They were on top of the work. They provided exceptional service.
This review was collected via phone interview by Customer Research Inc.

ES
Edward S.
Middlebury, VT
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Spoke with Jane. She said the business was good.
This review was collected via phone interview by Customer Research Inc.

LB
LESLEY B.
Brandon, VT
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Customer Service
Great service!!!!!😀

KB
Katherine B.
Middlebury, VT
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Katherine said the business does quick and easy work.
This review was collected via phone interview by Customer Research Inc.

JE
Josh E.
Middlebury, VT
Dodge Stratus Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Josh said they are fast and efficient. They are honest.
This review was collected via phone interview by Customer Research Inc.

DP
DAVID P.
Middlebury, VT
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
all my visits
My dealings here at Mike's auto have been rather well. I do like their help when I need it. Ride if needed seems to work for me. They have been good about that. My 2000 Dakota still keeps going thanks to visits to Mike's.

BH
Bill H.
Middlebury, VT
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Bill said he's used them for 30 years.
This review was collected via phone interview by Customer Research Inc.
Mike M. from Mike's Auto & Towing, Inc. responded on 09/21/2018

thanks uncle bill


SS
SARAH S.
Middlebury, VT
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
As always a great experience
I have been going to Mike's exclusively for over a year now. As a women I am use to being made feel "stupid" when I take a vehicle for repair or inspection or even just an oil change. That is NEVER the case at Mikes. I drive an older car that I have left literally a month at other garages to be repaired. Not at Mikes, it is in an out in a day! They even texted me pictures of the broken parts that they removed. Amazing no one has this kind of service anymore.

KC
KEVIN C.
New Haven, VT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Love This Place
Getting your car fixed is never fun, but this place makes it as painless as possible. They're quick, accommodating, and honest. They've become my "go to" place for all repairs.

DB
Daniel B.
Whiting, VT
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Spoke with Marie. She said they did a good job , they got her in quickly and out quickly.
This review was collected via phone interview by Customer Research Inc.

HC
Helen C.
Middlebury, VT
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Helen said the employees did everything she wanted them to do.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Middlebury, VT
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Charles said that he received good service at the place and they're fair in their dealings with him.
This review was collected via phone interview by Customer Research Inc.

RJ
RICHARD J.
Middlebury, VT
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
They give good repair service.
Mike's fixed rust in holes in frame that other shops would not do.
A man on the staff buffed out a collision scrap on my drivers' door without my asking or without Mike's charging
because he thought it "might come out and it would look so much better." I could have kissed the guy for his thoughtfulness.
Mike M. from Mike's Auto & Towing, Inc. responded on 08/10/2018

thank you for such a wonderful review


PF
Paul F.
Addison, VT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Paul said that the place provided excellent customer service and took care of his needs.
This review was collected via phone interview by Customer Research Inc.

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