Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

497 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 4 hours ago

Reviews


DP
DAVID P.
Middlebury, VT
Dodge Dakota
Verified
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09/20/2018
all my visits
My dealings here at Mike's auto have been rather well. I do like their help when I need it. Ride if needed seems to work for me. They have been good about that. My 2000 Dakota still keeps going thanks to visits to Mike's.

SS
SARAH S.
Middlebury, VT
Lexus ES 300
Verified
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09/14/2018
As always a great experience
I have been going to Mike's exclusively for over a year now. As a women I am use to being made feel "stupid" when I take a vehicle for repair or inspection or even just an oil change. That is NEVER the case at Mikes. I drive an older car that I have left literally a month at other garages to be repaired. Not at Mikes, it is in an out in a day! They even texted me pictures of the broken parts that they removed. Amazing no one has this kind of service anymore.

KC
KEVIN C.
New Haven, VT
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018
Love This Place
Getting your car fixed is never fun, but this place makes it as painless as possible. They're quick, accommodating, and honest. They've become my "go to" place for all repairs.

DB
Daniel B.
Whiting, VT
Jeep Wrangler
Verified
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08/29/2018 Category: Service
Spoke with Marie. She said they did a good job , they got her in quickly and out quickly.
This review was collected via phone interview by Customer Research Inc.

HC
Helen C.
Middlebury, VT
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Helen said the employees did everything she wanted them to do.
This review was collected via phone interview by Customer Research Inc.

CK
Charles K.
Middlebury, VT
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Charles said that he received good service at the place and they're fair in their dealings with him.
This review was collected via phone interview by Customer Research Inc.

RJ
RICHARD J.
Middlebury, VT
Mazda MX-5 Miata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018
They give good repair service.
Mike's fixed rust in holes in frame that other shops would not do.
A man on the staff buffed out a collision scrap on my drivers' door without my asking or without Mike's charging
because he thought it "might come out and it would look so much better." I could have kissed the guy for his thoughtfulness.
Mike M. from Mike's Auto & Towing, Inc. responded on 08/10/2018

thank you for such a wonderful review


PF
Paul F.
Addison, VT
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Paul said that the place provided excellent customer service and took care of his needs.
This review was collected via phone interview by Customer Research Inc.

MW
Mason W.
Vermont
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Mason said they did a really good job, It was affordable..
This review was collected via phone interview by Customer Research Inc.

GL
Gotthard L.
Crown Point, NY
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Spoke with Katherine.. She said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
James R.
Middlebury, VT
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
James said the business's services are efficient, timely and the staff is candid in their work.
This review was collected via phone interview by Customer Research Inc.

FA
Francis A.
Middlebury, VT
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Francis said the staff at this business was very honest and open.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
New York, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Mary said she was given very good service.
This review was collected via phone interview by Customer Research Inc.

JN
Josh N.
Chicopee, MA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Josh said Mike was great, he took good care of him and he was more than punctual. They were fast to get to him even though it was Father's day and the price was unbelievably reasonable. He appreciated Mike being there for him.
This review was collected via phone interview by Customer Research Inc.

KW
Kathrine W.
Middlebury, VT
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Kathrine said Mike provides excellent service.
This review was collected via phone interview by Customer Research Inc.

LB
Leila B.
Middlebury, VT
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Leila said she was in a tight spot and they came out very quickly. They were efficient and clear instructions of what to do with her vehicle were provided. She was not treated as if she was stupid, but as if she could follow directions.
This review was collected via phone interview by Customer Research Inc.

DM
DORIS M.
Gastonia, NC
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Skilled mechanics who care about their customer
I've used Mike's Auto and Towing for literally dozens of years. They are absolutely the best I've ever found, reliable, honest and highly skilled. And they really do care about their customers. As an example, when my son visited and had a flat tire late in the day I called them and they stayed open after hours until we arrived, removed a nail and plugged the hole, rather than trying to sell him a new tire. I also bought a used Honda from them, and it has proved reliable for the five years I've had it. If you want great service, Mike's is the place to go.

TG
Thomas G.
Bridport, VT
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Thomas said that he likes the service that he receives at the place, the staff complete the work that needs to be done and are good people.
This review was collected via phone interview by Customer Research Inc.

KF
Kay F.
Bristol, VT
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kay said the business did a great job and they took her vehicle in right away. It was done a lot faster than she thought it would be.
This review was collected via phone interview by Customer Research Inc.

SM
Susan M.
Salisbury, VT
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Susan said the staff was great and did the work in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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