Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

111 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


BH
Bryan H.
Visalia, CA
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Bryan said he had a really great experience even though the staff couldn't fix his vehicle and he had to take it to the Cadillac dealership. He didn't have any complaints.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Visalia, CA
Ford
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Spoke with Loretha. She said the business was efficient and the staff were nice people.
This review was collected via phone interview by Customer Research Inc.

BD
Brenda D.
California
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Brenda said the staff took her right in and fixed all the issues. Tyler went above and beyond for her.
This review was collected via phone interview by Customer Research Inc.

EW
Elaine W.
Visalia, CA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Elaine said as soon as she went in they were able to diagnose the problem with her vehicle when another business could not. She said the staff was friendly and they made her feel comfortable.
This review was collected via phone interview by Customer Research Inc.

HS
Herman S.
California
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Herman said he is happy with the business' services.
This review was collected via phone interview by Customer Research Inc.

RS
Rosemary S.
Visalia, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Rosemary said she was very, very pleased. They were able to get the part on the same day.
This review was collected via phone interview by Customer Research Inc.

AD
Abraham D.
Visalia, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Abraham said the service was good.
This review was collected via phone interview by Customer Research Inc.

EG
Emilio G.
Visalia, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Emilio said the facility does an excellent job.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Visalia, CA
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Anthony said they're friendly, fast and reasonable.
This review was collected via phone interview by Customer Research Inc.

VR
Vicky R.
Visalia, CA
Honda CR-V
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/12/2018 Category: Service
Vicky said the business was hesitant to provide her vehicle with maintenance. The wait time for any type of services was longer than expected. The staff gave her an initial quote that was much less than what they intended to charge her.
This review was collected via phone interview by Customer Research Inc.
Tom M., owner from Miller's Automotive responded on 06/14/2018

Sorry, Vicky we quoted an air conditioning service for your vehicle based on your complaint. Once vehicle was diagnosed by our 30 year experienced technician it was found maintenance would not fix your complaint.

Maintenance does not fix an air conditioning clutch that doesn't allow engagement to build pressure to cool passengers. 

We then quoted you for a proper repair and you chose to decline and left your vehicle for three days before picking it up.  

We provide proper repairs not band aid fixes that bring customer dissatisfaction.   

No maintenance or repair done better then improper maintenance being charged for.

Cheap repair can't be good repair
Good repair can't be cheap repair.


TR
Tom R.
Visalia, CA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Tom said the staff have always been very good and he's gone to this business for a very long time.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Visalia, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Ed said he uses the facility because they specialize in high performance vehicles. Dan and Tom are very knowledgeable, and they were able to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Fresno, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Scott said the business' employees were professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Woodlake, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Frank's wife. She said the staff do everything in an honest and timely manner. If they find any additional problems, they will let the customer know before they start doing the work.
This review was collected via phone interview by Customer Research Inc.

CW
Coby W.
Visalia, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Coby said they always take care of him every time he goes to the business.
This review was collected via phone interview by Customer Research Inc.

GT
Gary T.
California
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Gary said the staff told him exactly what he wanted to know about the vehicle he was buying.
This review was collected via phone interview by Customer Research Inc.

LV
Larry V.
Visalia, CA
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Larry said he has not had a problem with the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
California
Oldsmobile Cutlass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Spoke with Charles. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RF
Ralph F.
Visalia, CA
Chrysler Cordoba
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ralph said they are good.
This review was collected via phone interview by Customer Research Inc.

BP
B.j. P.
California
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
B.J. said the staff provided honest, prompt service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 111 in total