Momentum West Collision Center

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,180 Reviews)

95% Would Recommend
Latest Review 19 days ago

Reviews


RP
Rudolph P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021 Category: Collision
Rudolph said the business was fast and also very informative.

MM
Melissa M.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2021 Category: Collision
Melissa said she was happy with the repair, but will have to go back, she hears a rattle on the side they repaired. The insurance company dealt with the estimate and caused delays.

MP
Malyssa P.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/30/2021 Category: Collision
Malyssa said the communication was good but it took longer than she expected. She said there was a 7day delay because of staff waiting on parts.

VS
Victor S.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021 Category: Collision
Victor said he is very pleased,he said he was treated well and the job was done very well.

BA
Becky A.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021 Category: Collision
Becky said the business did a good job.

RC
Randy C.
Katy, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021 Category: Collision
Randy said this business was delayed by one day, he does not know why, but he was fine with it because he wanted it done right.

JW
Jacob W.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021 Category: Collision
Jacob said working with Joe is always good. He said everyone is professional and they do a good job.

KG
Kerry G.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/12/2021 Category: Collision
Kerry said the length of time was not what he expected. This business missed some things the 1st time around. They missed some dents and trim parts had to go back and have them re do it the customer service was great he is still going through his vehicle to see if he is completely satisfied, he had them replace windshield and if it got placed wrong or too low, he will go back and have them re do it. A few times they had to push the finish date back. It was delayed by a few days.

WR
William R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2021 Category: Collision
Spoke with Linda. She said she likes the promptness, they do and excellent job and has been there before. She is very happy with the repair.

RS
Robert S.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021 Category: Collision
Robert said Bill is very hands on and he was well kept informed. He runs a tight ship.

NG
Nikhil G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2021 Category: Collision
Nikhil said the business worked everything out perfect . He said though, he had to follow up they were not proactive with communication. The work did take longer because under the bumper there was more damage and, so parts were ordered.

AF
Amilcar F.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021 Category: Collision
Amilcar said Nokita at the business called him as much as possible with updates. He said the vehicle looks like brand new and they are certified. He said the staff was extremely helpful and he appreciates their taking care of his automobile.

KC
Kimberly C.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021 Category: Collision
Kimberly said the advisor was exceptional.

JA
Juan A.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021 Category: Collision
Juan said the customer service was good and they were knowledgeable with the insurance company which helped a lot.

AT
Alex T.
Montgomery, TX
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2021 Category: Collision
Spoke with Eddie. He said the horn alarm stopped working. He said when he locks the door it doesn't honk anymore. He said there was a 7 day delay because they were waiting for clips for the bumper.