Momentum West Collision Center

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(2,066 Reviews)

95% Would Recommend
Latest Review 9 days ago

Reviews


KS
Krystal S.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Collision
Spoke with Bill. He said they gave great customer service and took great care of their vehicle.

JR
Julio R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020 Category: Collision
Julio said this business is the best. He is satisfied with everything the completed. It did take longer than promised because they were waiting for the 3rd party who puts the clear coat on. He said this is his 7th time to takes vehicles to them.

RG
Risei G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Collision
Reisei said the business did a good job.

TS
Tiffany S.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2020 Category: Collision
Spoke with Garret. He said there were several items missing when he first picked it up and they fixed it, but he still has to take it back to have the door handle repaired.

KN
Kenneth N.
Texas
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/14/2020 Category: Collision
Kenneth said initially when he picked his vehicle up it had to be returned. There was interior damage which was not there when the vehicle was dropped off and the exterior paint did not match. After the corrections the vehicle was quite satisfying.

ZJ
Zakaria J.
Texas
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2020 Category: Collision
Zakaria said after his vehicle had been taken apart. He pulled his vehicle out of this repair facility. The representative was extremely rude and he did not wish to proceed any further do to the conduct of that individual.

DH
David H.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Collision
David said this facility specializes in Range Rovers, that's why they chose it. The customer service was very good.

JK
Ji K.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Collision
Ji said the business charged a fair price for the repair.

SR
Sebastian R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2020 Category: Collision
Sebastian said the overall experience and the communication of the staff was good. It made the process easy.

PE
Patricia E.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020 Category: Collision
Patricia said they communicated well and it was a good repair. The vehicle was delayed because they had a storm come through.

AL
Abigail L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Collision
Abigail said that they kept her informed. Her vehicle was clean when it was returned to her. The vehicle was ready 3-4 days early.

KW
Kacey W.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Collision
Kacey said that they're professional and they kept him updated on what was going on with his vehicle. They saved him some money. The initial estimate was higher than the actual cost. He appreciates them letting him know that the final cost was going to be less than the estimate.

VL
Vicente L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2020 Category: Collision
Spoke with Lisa. She said she was happy with their explanations , how they followed through and the final product.. The vehicle was delayed because the bumper that was ordered arrived damaged. It just took 1 more day.

TL
Thomas L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020 Category: Collision
Thomas said this business did not do the repairs on his vehicle. The staff were courteous and provided him the in formation that he needed.

CO
Casandra O.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020 Category: Collision
Casandra said the repair the business provided was great and so was their correspondence.