Momentum West Collision Center

Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(1,999 Reviews)

95% Would Recommend
Latest Review 16 days ago

Reviews


SF
Steven F.
Cypress, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Collision
Steven said this facility was wonderful all around in every aspect. They kept him in the loop and he was very satisfied. He chose them because they are certified to work on his make of vehicle.

JR
Jennifer R.
Katy, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020 Category: Collision
Jennifer said she has a great over all experience with the business.

RF
Rafus F.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020 Category: Collision
Rafus said the staff were efficient. They called him and made sure to follow up after the repair. He was not given a promised date when his vehicle would be finished, but they called a few days beforehand and let him know.

MA
Melissa A.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2020 Category: Collision
Melissa said everything was good.

KP
Konnie P.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2020 Category: Collision
Konnie said she was kept informed with the status of the repairs and her vehicle was ready in a timely manner. She is a repeat customer with this business.

RN
Richard N.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020 Category: Collision
Spoke with Shana. She said this facility was excellent, The staff was friendly and very accommodating. Her vehicle was done ahead of schedule. Everything was great.

KB
Keisha B.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Collision
Keisha said when she walked in the reception lady at the front was very nie and helped her with every thing she needed. She was overwhelmed with what just happened to her vehicle. Glenn an employee at this business assured her that every thing would be fine. She got updates on the vehicle. It was her first time going there, she was insure what to expect and especially during the pandemic. She was not sure when she would get her vehicle back. Every thing was really smooth.

LK
Lisa K.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020 Category: Collision
Lisa said she thought they did a great job and everything went perfectly.

NA
Nidal A.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Collision
Nidal said that the place was convenient.

NG
Nikola G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Collision
Nikola said everything went as planned.

SR
Sebastian R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Collision
Sebastian said he has know Glen for a number of years. He has always produced great work. That is why he gave him a shot. Glen is an excellent employee and the staff provided great customer service.

PG
Patrick G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020 Category: Collision
Patrick said they did everything they said they were going to do.

NA
Nidal A.
Sugar Land, TX
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/29/2020 Category: Collision
Nidal said they switched estimators and it took a long time for his vehicle to be ready. He said there was a 30 day delay, they had to wait for parts, they changed estimators on him and they found additional damage. He said he had to call for updates and the estimator didn't do a good job because he missed some things. He would not recommend for reasons stated.

GC
Guillaume C.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2020 Category: Collision
Guillaume said he is satisfied with the quality of work the business completed.

HT
Hamza T.
Houston, TX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020 Category: Collision
Hamza said that the repairs are perfect. He loved the customer service, it was excellent. The facility was on point about everything and even exceeded that.