Momentum West Collision Center

Margie said the people and the job were perfect and she couldn't be happier.

Rachel said the customer service representative was very responsive.

Kenneth said besides delaying the vehicle, it took 2 months, the staff didn't do everything they were supposed to do. He is right now returning to the business to get what needs to be finished, finished. They were not thorough and if they had been following a check list or if someone had taken it for a test drive, they would have noticed the sensor lights going off. There was a part delay but they had great customer service, they haven't been negative. He can't recommend the business at this time and he is still waiting be reimbursed for his rental.

Michelle said the business had the vehicle way longer than she thought it should have, almost 3 weeks. When she went to pick it up, it was still missing another part and she had to wait an additional 2 weeks for the flap on the fender. She was kept somewhat informed.

Quang said they had a lack of communication and they took too long. He didn't get his vehicle for two months. They contacted the insurance company late in the process. He had to email them to get updates.

Darby said it was recommended by the dealership where she bought her vehicle.

Christina said her vehicle was delayed by about two weeks due to ordering parts from England around Christmas time. Narkita an employee from this business did a good job, she was awesome. Christina just picked up her vehicle but so far everything is good.

Spoke with Chris. He said the customer service was good.

Jerome said the business provided good repair work.

Kenneth said the business did a fine job repairing his vehicle.

Anthony said the staff was very professional, the customer service was excellent as was the quality of work. Glenn P was excellent.

Haydn said all was great and on time.

Spoke to Jim. He said they did a good job.

Lin said her experience was good, she is satisfied with it and everything is perfect.

Teri said that the customer service is good.