Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1083 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 2.7499975/5Overall Rating 2.7499975/5rating 2.7499975rating 2.7499975rating 2.7499975
Original
Overall Rating 1.25/5rating 1.25rating 1.25rating 1.25rating 1.25
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


DS
David S.
Imperial, PA
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
As Always Craig and Jimmy Always Come Through
The Moon Township Hyundai Service is great and exceeds expectations!

Verified Customer
Carnegie, PA
2003 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
TC
Great timely service
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/13/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


VK
Victoria K.
Coraopolis, PA
2008 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Superior experience
Just love how I am treated here!
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/13/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Mc Donald, PA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Quick service
Quick and efficient service
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/10/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Mc Kees Rocks, PA
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
hyundai
Very helpful and professional.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/09/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Beaver, PA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Oil chg
Very quick in and out, and a free carwash.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/08/2018

THANK YOU

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DC
Donald C.
Monaca, PA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Speedy service
Quick in-and-out with service reps detailing what procedures would be done along with their cost.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/07/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Imperial, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/06/2018 Category: Service
Tire issues
I went in for an oil change, which went well. I also had them look at a tire that was reading low. They said I had a nail in it and that it could be plugged. The service was done in a timely manner and I left. the next day I had to add air to it. And have had to add air a total of 3 times in 5 days. I hope it's just that the plug isnt holding. But im now frustrated that I have to go back for a new tire, when I had planned on just buying a new one to start with.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/06/2018

WE ARE SORRY THAT YOU ARE HAVING AN ISSUE STILL. PLEASE CONTACT ME SO RE CAN HELP RESOLVE THIS ISSUE.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


PP
Petra P.
Coraopolis, PA
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service department
These guys are always courteous and helpful....
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/06/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


Verified Customer
Aliquippa, PA
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
Very nice experience!
Very quick and friendly.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/06/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


KB
Karen B.
Aliquippa, PA
2017 Hyundai Elantra
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/05/2018 Category: Service
Convenient
It is convenient and everyone is so friendly.and and always understands what needs to be done.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/06/2018

THANK YOU FOR RETURNING THE SURVEY. WE WERE WONDERING WHAT WE COULD HAVE DONE BETTER? WE ALWAYS TRY TO MAKE IT A 5 STAR EXPERIENCE

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


JW
John W.
Coraopolis, PA
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Efficient and friendly and knowledgeable
We are new to the area and found Moon Township Hyundai to be a very reliable place to service our cars. The employees are very knowledgeable and honest. We have always been very satisfied with their work.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/06/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


DK
Debra K.
Pittsburgh, PA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Convenient to work
Always pleasant experience and courteous
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/03/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


CD
Christina D.
Pittsburgh, PA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Friendly service
The service man was courteous, helpful and friendly.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/03/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


CB
Carrie B.
Sewickley, PA
2009 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Service satisfaction
Great service department- inspection and oil change done timely !! Hope you liked the treats !! I appreciated you fitting me :)
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/02/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


SL
Scott L.
Ambridge, PA
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Service
The guys are always nice and professional.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 08/01/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


LS
Laura S.
West Mifflin, PA
2010 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
The BEST service!
I can choose to take my car to a closer Hyundai dealer but I always choose to make the drive to Moon Township Hyundai. I know both I and my car will get the best treatment. Craig Winnie and his staff of mechanics are SO fast! They always go above and beyond....this last time they even washed my car for me. Sadly, I have been ill for months and haven't been able to do it myself and it was so kind that they did that without even knowing the circumstances. Craig always goes over all the details of what they've done and what I might need to keep an eye on in the future. I wouldn't trust my trusty Elantra Touring to anyone else.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 07/31/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


ML
Mary L.
Crescent, PA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Great courteous van driver!!!
Excellent,. Very helpful in transportation and listening to customers.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 07/30/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


LR
Lisa R.
Carnegie, PA
2018 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/28/2018 Category: Service
Poor communication
Never received phone call when vehicle was ready. Moon Hyundai is doing nothing to separate themselves from the other Hyundai service vendors in the area. Have owned four Hyundai vehicles, when it is time for the 5th, where do I go?
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 07/30/2018

I see that you requested to have your vehicle done by 2pm and we finished it at 9:17 am. We tried several times to contact the number provided but the message we got was that that number was not receiving calls. We are sorry that we did not connect.

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com


CO
Cassandra O.
Coraopolis, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Nice job
Great job.
JIM S., SERVICE MANAGER from Moon Township Hyundai responded on 07/30/2018

THANK YOU VERY MUCH

Jim Silver
Service Manager
Moon Twp Hyundai
412 269 1234
412 269 0211 fax
jsilver@moonauto.com