DIANA S. on 09/02/2017
KATHLEEN /DAVID B. on 08/30/2017
"Smog Check & Oil Change = EASY"
I decided on Monday afternoon that I was going to take my car in for an oil change. Then, "oh yeah," I need a smog check. But, they do those also. So, I took my car in at opening time and by 11:00 it was done. Smog check, oil change, plus they found a nail in my tire and patched it for hardly anything. Oh, and of course, FREE CAR WASH!
Vehicle: Chrysler PT Cruiser
Service Date: 08/29/2017
Review Created: 08/30/2017 02:49 PM
CLIFFORD B. on 08/28/2017
TESS W. on 08/28/2017
LISA T. on 08/20/2017
THOMAS O. on 08/20/2017
"Exemplary Service "
Terrific in diagnosis and updating any changes along the way. Sent photos of problems discovered. Work finished in a timely manner. Couldn't be happier and will certainly return for next service or any issues that arise.
Vehicle: Chevrolet Suburban
Service Date: 08/18/2017
Review Created: 08/20/2017 10:44 AM
JOSHUA H. on 08/19/2017
JOSE C. on 08/13/2017
KATHRYN C. on 08/11/2017
ROSS V. on 08/10/2017
"5 year proud customer"
Joy Auto is the only shop I trust in LA! Been coming to them for 5 years and know that I can get honest advice on what's best for my car without going bankrupt. Even now that I live in Hollywood, I still make the trek to Santa Monica so the team at Joy can fix me up. Thanks guys!!
Vehicle: Mazda CX-7
Service Date: 08/08/2017
Review Created: 08/10/2017 12:05 AM
SARAH W. on 08/08/2017
"Professional and Quality Work"
My husband and I have gone here for many years for our cars and all of the mechanics are incredibly knowledgeable and do a very good explaining the issues. Their work has always been quality. Would highly recommend.
Vehicle: BMW 3 Series
Service Date: 08/08/2017
Review Created: 08/08/2017 08:47 PM
Jacob H. on 08/02/2017
MELENDEZ C. on 07/31/2017
"Excellent Auto Repair Shop!"
This place is great! I only wish I had found them sooner. Jesse is incredibly knowledgeable and generous with that knowledge. He will give you honest advice and guidance. After getting a pretty grim report from the dealer on the state of my car, I called desperate for advice. While they couldn't see me that day, Jesse stayed with me on the phone and answered all of my questions. He also gave me great advice and told me that I could bring my car by the following business day if I needed reassurance. I decided to take my car to Joy Auto for a second opinion to see if the car was in as bad of shape as the dealer described. Unfortunately, Joy Auto found that the dealer was pretty spot on with their assessment of my car. Nonetheless, after the inspection Jesse explained each of the issues to me and helped me consider whether fixing or selling made the most sense. I often feel so vulnerable because I know so little about cars. Jesse's honest advice and guidance made my decision to fix or sell so much easier. I definitely recommend these guys!
Vehicle: Subaru Outback
Service Date: 07/31/2017
Review Created: 07/31/2017 09:35 PM
JOHN W. on 07/28/2017
FRANCIS A. on 07/27/2017
"Meets my expectations of an automotive garage and repair shop."
I always feel apprehensive when taking my car in for repairs. I knew beforehand what may be the problem and the shop confirmed it after making their assessment. They did not try to "upsell" any other service - just took care of the problem. I received updates when parts needed to be ordered and given an estimate as to when the repairs would be done.
Vehicle: Mazda Mazda5
Service Date: 07/25/2017
Review Created: 07/27/2017 03:37 PM
JAYNIE S. on 07/26/2017
BILL B. on 07/25/2017
GINGER M. on 07/25/2017
ANTHONY S. on 07/22/2017
CHUCK / LORI W. on 07/22/2017
"Professional and fair"
We have four cars, all serviced at Joy Automotive. Have always felt the guys are honest, professional and fairly priced. This most recent visit was great. And, they throw in a car wash!
Vehicle: Toyota Sequoia
Service Date: 07/21/2017
Review Created: 07/22/2017 11:23 AM
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