Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

1014 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 5 days ago

Reviews


LL
LEILA L.
Portland, OR
Hyundai Accent
Verified
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07/17/2018
Morgan Automotive never disappoints!
I was searching for a garage to service my new (used) car. Morgan automotive has wonderful reviews on Yelp, Google, and other sites online, so I figured I had nothing to lose since they are also located about a mile from my home.
I have always received wonderful and friendly service, and my car always runs so smoothly after leaving. They do the work I request and don't add anything that needs to be done without contacting me first. They have high integrity and I really value that, especially in an industry thats notorious for adding on unnecessary work.
I will go here for as long as I live in Portland or the surrounding area.
Thank you guys!

NP
Nick P.
Portland, OR
Toyota Matrix
Verified
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07/16/2018 Category: Service
Nick said he is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

SW
SHAWN W.
Portland, OR
Ford Escape
Verified
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06/27/2018
Outstanding Customer Service
Morgan Automotive puts the customer first above all else. I have been coming here for many years and at least 4 vehicles, and they have never failed to fix them properly, in a very quick and efficient manner. The service is accommodating, friendly, courteous, warm, and caring. How often do you find that in an automotive repair shop, I ask you? The prices are reasonable and appropriate, but actually are worth a great deal more because of the customer service standards they strive for every day. I've never been told I needed more work than was required, and often been told that a certain repair that might be needed coming soon, was still functional and could wait. They are very conscious of the customer need for reasonably priced repair work, but never cut corners and always use "real" parts. Every repair I've ever had was completed without additional or subsequent problems. I trust them completely. The best in town.

BB
BILL B.
Portland, OR
Honda Odyssey
Verified
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06/26/2018
Super!
Great service. Great people.

CM
CRAIG M.
Portland, OR
Honda Accord Sdn
Verified
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06/25/2018
Great first experience
My regular repair shop closed after 73 years in business. Looking for another shop and was able to make an appointment the next day. Thomas on the front desk was very couteous and efficient. Did not try to sell services that weren't needed. Will defintely continue taking my vehicle to Morgan Automotive.

JP
Jim P.
Portland, OR
Ford Econoline Wagon
Verified
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06/25/2018 Category: Service
Jim said the business delivers consistent, high quality service.
This review was collected via phone interview by Customer Research Inc.

RO
Robert O.
Lake Oswego, OR
Chevrolet S10 Pickup
Verified
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06/21/2018 Category: Service
Robert said there was a delay with getting his vehicle serviced on his last visit. Usually the business is able to get things fixed within a day when it is an emergency. However, this time it took an extra day. This put a bit of a strain on him since he only has the one vehicle for transportation.
This review was collected via phone interview by Customer Research Inc.

AN
Alenna N.
Oregon
Toyota RAV4
Verified
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06/19/2018 Category: Service
Alenna said the service was excellent and the staff did timely work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MB
Melissa B.
Portland, OR
Jeep Liberty
Verified
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06/19/2018 Category: Service
Melissa said this business is great. They were willing to see her on short notice. They gave her what she asked for. They were prompt. They called her, and did not overcharge her.
This review was collected via phone interview by Customer Research Inc.

LK
Lindsay K.
Portland, OR
Honda CR-V
Verified
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06/15/2018 Category: Service
Spoke with John. He said the staff was very friendly, and the service was trustworthy and good.
This review was collected via phone interview by Customer Research Inc.

IS
Irena S.
Portland, OR
Toyota T100
Verified
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06/14/2018 Category: Service
Irena said the employees did everything they had to do. They were polite and kept her informed of what was happening. Also the vehicle works.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, OR
Honda Civic
Verified
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06/13/2018
Convenient, fast, and honest
They do what needs to be done without fuss or bother.

SM
Sherry M.
Portland, OR
Subaru Forester
Verified
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06/12/2018 Category: Service
Sherry said she loves this business. She has finally found a mechanic she can trust to tell her the truth, to tell her the things she has to do right now, and the things that can wait. She appreciates Brian, Oliver and Tom.
This review was collected via phone interview by Customer Research Inc.

AO
Aidan o.
Portland, OR
Jeep Cherokee
Verified
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06/12/2018 Category: Service
Aidan said this is the friendliest service he's ever experienced. It was very honest and thorough.
This review was collected via phone interview by Customer Research Inc.

BM
BILL M.
Portland, OR
Toyota Prius
Verified
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06/07/2018
review of auto service
Morgan Automotive provides excellent car service and repairs. They are always ready to begin work at the appointment. They communicate with owner on problems, repairs and expected cost.

Their work is top quality with fair costs.

AD
Andrew D.
Portland, OR
Honda Accord Wgn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Andrew said the staff gave great customer service.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Portland, OR
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
Gene said the business knows what they're doing and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

JH
Joey H.
Portland, OR
Ford F-150
Verified
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05/29/2018 Category: Service
Joey said the business provides good, prompt service.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Portland, OR
Isuzu Trooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Chris said the business provides quick service and the staff are honest.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Oregon
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Michael said the service was great. The staff did a good job and they were fast.
This review was collected via phone interview by Customer Research Inc.