Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

991 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 2 days ago

Reviews


PS
PAUL S.
Portland, OR
Toyota Camry
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05/24/2018
I always trust Morgan's
My husband and I have been coming to Morgan's for over 20 years. We really trust Bryan at the front desk, he's so knowledgeable and doesn't try to get you to do things you don't need. The work is always done very well. And, I appreciate the shuttle service they offer. Great mechanic shop!

PG
Peter G.
Portland, OR
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Peter said the staff is prompt and helpful. He trusts their judgment. They helped him out on short notice.
This review was collected via phone interview by Customer Research Inc.

EW
ERIC W.
Portland, OR
Volkswagen Passat
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05/17/2018
Morgan Automotive is tops
I always receive fast and friendly service from Morgan Automotive. Highly recommended!

FS
FRANK S.
Portland, OR
Saturn L200
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05/16/2018
Easy to get an appointment; courtesy of staff
Always a pleasurable experience. Bryan explains the service and gives recommendations .

TM
TIM M.
Portland, OR
Subaru Impreza Coupe
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05/16/2018
I wouldn't go anywhere else
Great service, fair prices, trustworthy repairs, maintenance and advice, and they stand 100 percent behind their work. Bryan is the best service advisor I have ever encountered, and a heck of a nice guy to boot. They are honest and up front about things and will never try to talk you into something you don't need - in fact they'll advise against anything they feel you really don't need to spend your money on. They really listen and are always extremely helpful. I'm so glad I found them - I really wouldn't go anywhere else.

CS
Christine S.
West Linn, OR
Honda Insight
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Christine said the staff provided good customer service and she is happy with their work.
This review was collected via phone interview by Customer Research Inc.

LG
LAURA G.
Portland, OR
Honda Odyssey
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05/10/2018
Made my van great again!
Thanks to Bryan, my van is now in great shape. Bryan helped me prioritize a long list of repairs necessary to keep my 2001 van on the road. We just recently completed that process. The van is running better than it has in years, and appears to have lots of life left in it. I appreciate Bryan's patience and guidance in handling the repairs, providing either rides or the loaner car, and always explaining the details in a logical manner. I continue to recommend Morgan Automotive to anyone I hear needs a trustworthy mechanic.

MB
Marvin B.
Portland, OR
Suzuki Reno
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05/03/2018
Reliable and honest
I've been going to Morgan for at least 5 years and I can tell you they are the best! Bryan will do everything he can to get your vehicle fixed for as low cost as possible, and they don't try to heap on a bunch of unnecessary repairs. I won't trust my car to anyone else!

KH
Kolby H.
Beaverton, OR
Jeep Grand Cherokee
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2018 Category: Service
Kolby said the facility provided good service.
This review was collected via phone interview by Customer Research Inc.

JS
Jesse S.
Portland, OR
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Jesse said he loves the business. Ryan is great and the work done is always good.
This review was collected via phone interview by Customer Research Inc.

WS
WENDY S.
Portland, OR
MINI Cooper Hardtop
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04/23/2018
The Best!
I wouldn't consider taking my vehicle anywhere but to Morgan Automotive! Bryan, Tom and the crew are wonderful. They are honest, they take pride in their work! Try them, you will like them!

MS
MARK S.
Portland, OR
Dodge Ram Wagon
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04/19/2018
Summer prep
Brought in the van to Bryan for some services to get ready for summer. Just installed new tires so they did an alignment (didn't realize they did that), transmission service, oil change and a few misc. check list things. I have the advantage of working close so I can drop off early and pick up after work. Normally I'll stop in a few days before to talk over what's wanted/needed. And it's always worked out well.
I have 2 older vehicles and hope to keep them both around for awhile longer. Morgans helps me stay in front of possible upcoming issues without over selling. I would hope everyone has as good of an interaction as I have.

KM
Katie M.
Portland, OR
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Katie said the staff fulfilled everything she was hoping for.
This review was collected via phone interview by Customer Research Inc.

JM
JASON M.
Portland, OR
Lexus RX 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Best Customer Service
Morgan Auto has worked on many of my vehicles and I keep coming back because of the fantastic customer service and knowledgeable staff. Bryan makes sure the repair is done right the first time at a reasonable cost. The team at Morgan Auto is the best!

JP
Jim P.
Portland, OR
Ford Econoline Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Jim said he always receives consistent performance when he goes there.
This review was collected via phone interview by Customer Research Inc.

TS
TOM S.
Portland, OR
Jeep Wrangler
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04/13/2018
Great Service
Great service
Prompt and honest feedback
Accommodate timelines

NH
Nathaniel h.
Portland, OR
Subaru Legacy Wagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Nathaniel the customer service was very helpful. The staff was friendly and knowledgeable. They were honest and were considerate and kind regarding the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

NS
Nicolette S.
Portland, OR
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Nicolette said the staff is friendly and she is happy with the service provided.
This review was collected via phone interview by Customer Research Inc.

JF
Joey F.
Portland, OR
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Joey said he was satisfied with their work. They were done in a timely manner. It was an honest assessment.
This review was collected via phone interview by Customer Research Inc.

LW
Larry W.
Portland, OR
Cadillac ATS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Larry said the staff was very honest and cordial. They were all professional and performed quality work. They were on time and very clean. They did a nice job.
This review was collected via phone interview by Customer Research Inc.