Morrison Motorworks Inc


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

40 Reviews

98% Would Recommend
Latest Review 6 days ago
Todd F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Todd said this business provided good and quality service, in a timely manner. Justin is a great guy and he did everything that was asked of him. He even provided a detailed explanation.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/10/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Peter F. on 10/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Peter said they didn't do quite what he wanted but he would recommend this business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlyn S. on 10/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Kaitlyn said it took the staff a little while to get her quote. Everything else was great.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/14/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Roger C. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"found problem was able to fix it with minimum down time"
friendly and knowledgeable. will be back
Vehicle: Ford F-150
Service Date: 10/13/2017
Review Created: 10/14/2017 07:18 AM
Ben L. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They were very prompt and professional "
They had my cv joint changed within an 8 hr shift on my GMC truck. Great service would recomend to anyone looking to not get ripped off they are awesome.
Vehicle: GMC Sierra 3500
Service Date: 09/18/2017
Review Created: 09/20/2017 12:41 PM
Richard L. on 09/06/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"little disapointed"
Asked to have tire pressure checked at last visit for oil change, got home and noticed tire in question was still low at 24# pressure.
Vehicle: GMC Sonoma
Service Date: 09/02/2017
Review Created: 09/06/2017 07:09 PM
Ben N. on 08/29/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Ben said this business did nothing for his vehicle.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 08/26/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
Justin M., President at Morrison Motorworks Inc responded on 09/25/2017

The customer brought in a Jeep with over 300k miles. The main complaint was that the truck wouldn't crank over at times. The customer also wanted the truck looked over while it was on the lift. We diagnosed the main issue. The repair to correct the main issue was expensive. I spoke with the customer about this and the other repairs that were needed. I recommended that the vehicle NOT be repaired given the mileage and the other repairs needed. The customer agreed with that assessment and thanked me for my time. While he paid his bill we discussed other vehicles. We shook hands and he left with his Jeep. 

Justin Morrison

President

508-771-0406
Amber F. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amber said they were communicative and kept her updated. They got the job done as soon as possible. She has already recommended them. Justin was pleasant and attentive. They helped her out of a tough situation, while she was on vacation.
Vehicle: Saab 9-3
Category: Service
Service Date: 08/18/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Cathleen H. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cathleen said the employees were courteous, and were prompt as they provided good service.
Vehicle: GMC Sierra 3500 Classic
Category: Service
Service Date: 07/28/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
Mark N. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they did a good job on his vehicle.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 08/05/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Matt B. on 07/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said they did a good job, they're quick and it was the right price.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/18/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Nancy B. on 07/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"customer service"
very good and quick. Forgot to reset onboard computer for oil usage
Vehicle: Cadillac CTS
Service Date: 07/14/2017
Review Created: 07/18/2017 08:19 AM
Richard L. on 07/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"immediate responce to problem with great results"
Took me in for with little notice and repaired on going brake problem. Friendly and courteous service.
Vehicle: GMC Sonoma
Service Date: 07/10/2017
Review Created: 07/12/2017 08:05 AM
Chris on 07/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2005 Ranger"
The actual repairs were less expensive than the original estimate. . Thanks Justin
Vehicle: Ford Ranger
Service Date: 07/03/2017
Review Created: 07/05/2017 06:06 AM
Kim L. on 07/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding service"
Able to solve a problem that multiple mechanics could not seem to figure out. Expertise at its best!
Vehicle: Nissan Maxima
Service Date: 06/30/2017
Review Created: 07/01/2017 07:53 PM
Sandra L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said this business was prompt, and they explained what was wrong with her vehicle. They gave her time to make a decision on the repair, and there was no pressure from them. They helped her and she was confident in them. They had a fair price.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/14/2017
Review Created: 06/21/2017
This review was collected via phone interview by Customer Research Inc.
David J. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business was very pleasant and he is thinking of going back. Justin is very involved in what he does and he knows what he's doing. They were able to correct a problem on the vehicle and save him a lot of money, instead of ordering a new part. They were able to get all the repairs done for an inexpensive price.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/23/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Jason P. on 05/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said he was very happy.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 05/02/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Barbara R. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Barbara said a gentleman at this business was helpful, and good. He did what he had to do. The work was done in a timely fashion and she would recommend them for service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 04/22/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Ben H. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ben said the employee, Justin promptly picked up his phone calls and filled him in on everything. He provided good, quality service. He told him what else he needed and relayed information. He also mentioned he has been dealing with him for a while.
Vehicle: Nissan Altima
Category: Service
Service Date: 03/31/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 40 in total