Motorcar Makeovers Inc


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

1542 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago
Glenn W. on 02/21/2018
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"There for you at all times"
I had a problem with my car late on a Friday afternoon. Couldn’t be without the car over the weekend. Scott was nice enough to squeeze me in without an appointment to resolve my problem while I waited. While I know it is best to schedule an appointment car problems, it is nice to know that they are there for you in an emergency
Vehicle: BMW 5 Series
Service Date: 02/09/2018
Review Created: 02/21/2018 07:41 AM
Keith E. on 02/17/2018
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"Trust Scott to get it done"
Our 2004 BMW is back to new. All work explained fully and completed on time. Very pleased.
Vehicle: BMW 6 Series
Service Date: 02/16/2018
Review Created: 02/17/2018 02:54 AM
Janelle T. on 02/15/2018
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"The people and service are the best!"
I have been a customer for almost 20 years. I am so grateful for an honest and reliable place to take all the cars in my family. Scott Jacobs is honest, kind, and so knowledgeable; his employees are the same!! My daughter and I feel fortunate to have these people in our lives, taking such good care of our cars and giving us peace of mind on the road.
Vehicle: Toyota Sienna
Service Date: 02/14/2018
Review Created: 02/15/2018 08:49 PM
Jay B. on 02/14/2018
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Jay said he called this facility to make an appointment for an oil change. He gave the staff all of his vehicle's information on the phone. But when he got there, they admitted that they made a mistake on how many cylinders his vehicle had. They asked him to return, which he did the next day. Everything was fine after they completed service. He stated he felt their mistake was inexcusable.
Vehicle: Audi A6
Category: Service
Service Date: 02/02/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jacqueline U. on 02/14/2018
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Spoke with Jacqueline's husband. He said he would recommend this business.
Vehicle: Jaguar XJ
Category: Service
Service Date: 02/01/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
James M. on 02/13/2018
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James said he has used this business for years. The work is very fair.
Vehicle: Ford Crown Victoria
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Brian S. on 02/10/2018
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Brian said he was happy with the service.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Louis G. on 02/10/2018
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Louis said the business did a great job. He doesn't bring his vehicle anywhere else.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/01/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Damian B. on 01/30/2018
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"Excellent service, will use again."
Excellent service. Does it right the first time, explains things clearly, and doesn't suggest unnecessary work. Will have service here again, and will recommend to friends.
Vehicle: Toyota Venza
Service Date: 01/29/2018
Review Created: 01/30/2018 09:05 AM
Virginia C. on 01/27/2018
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"Great service"
Honest and dependable. I don’t feel like I’m being taken over.
Vehicle: Hyundai Sonata
Service Date: 01/24/2018
Review Created: 01/27/2018 12:52 PM
Michele D. on 01/25/2018
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Michele said the staff did a great job.
Vehicle: Ford Explorer
Category: Service
Service Date: 01/22/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Linda C. on 01/24/2018
Recommended badge inactive Recommended
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"A-1 work and total confidence in their mechanics. "
Motorcar Makeovers is the place to take your car for repairs and general maintenance. Their reminders for yearly State Insp. and other general car health is very helpful. I find them to be very honest about work needing to be done without adding on any unnecessary frills. Both our cars are not new, but they drive like new cars, because Mototrcar Makeovers keeps them humming along well and therefore keeps us happy and confident as well.... a win-win situation.
Vehicle: Honda Accord Sdn
Service Date: 01/22/2018
Review Created: 01/24/2018 08:48 PM
Jamila A. on 01/24/2018
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Jamila said she trusted Scott because he didn't take advantage of her for being deaf. He was honest and she really liked him. The service was wonderful. He took the time to explain everything. Moira and the secretary were very nice and patient with her as well.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/18/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Donald B. on 01/24/2018
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Donald said this business does a nice job and is very customer focused.
Vehicle: BMW 6 Series
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Robert H. on 01/22/2018
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Robert said the business was able to provide the service he needed.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Maureen M. on 01/20/2018
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"Timely and helpful service!"
My battery died and we left overnight at Motorcar Makeovers. Received a call early next morning saying battery needed to be replaced and also due for an oil change. All work was done later that morning and ready for pickup. Car was also washed. Great service and very timely! Thanks, Scott.
Vehicle: Lexus ES 350
Service Date: 01/11/2018
Review Created: 01/20/2018 06:20 AM
Stacy R. on 01/20/2018
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Spoke with Stacy's mother. She said the staff did everything they said they would. Her vehicle was ready when it was supposed to be and their pricing was good.
Vehicle: Ford Escape
Category: Service
Service Date: 01/19/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 01/19/2018
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"Long time customer"
Great service - as usual!
Vehicle: BMW X5
Service Date: 01/17/2018
Review Created: 01/19/2018 06:14 AM
Bernadette H. on 01/18/2018
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"As always, superior service and reasonable prices. Thank You Scott"
As always, superior service and reasonable prices. Thank You Scott
Vehicle: Honda CR-V
Service Date: 01/17/2018
Review Created: 01/18/2018 08:13 AM
Scott M. on 01/17/2018
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"Coolant system repair..."
Scott's usual clam approach to any situation resulted in a lesser repair than initially 'feared'. I know that my Audi also appreciated the kind detailing that reminded me of just why it has been such a good vehicle for many years now!
Vehicle: Audi A4
Service Date: 01/16/2018
Review Created: 01/17/2018 10:00 AM
Displaying Review 1 - 20 of 1542 in total