Reviews
AW
Alice W.
Black Diamond, WA
Ford Focus
Verified
Alice said this business takes good care of her and there is never a wait. She is really glad she discovered them.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Kalei M.
Silverdale, WA
Dodge Pickup
Verified
Kalei said she would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RC
Randy C.
Covington, WA
Chrysler Town & Country
Verified
Randy said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
RR
Rich R.
Ravensdale, WA
Ford Pickup
Verified
Rich said the staff took a long time to service his vehicle, and at times he did not know what was going on with the repair.
Recommended
This review was collected via phone interview by Customer Research Inc.
GK
Geroge K.
Maple Valley, WA
Mercedes-Benz CLK-Class
Verified
George said this business did everything he needed on short notice. They are nice people to deal with. They drove him home and picked him up, in addition to getting the vehicle running again. They accomplished a relatively difficult job on very short notice, which he very much appreciates.
Recommended
This review was collected via phone interview by Customer Research Inc.
DW
Duane W.
Auburn, WA
Verified
Duane said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JJ
Jeremiah J.
Maple Valley, WA
Chevrolet Cruze
Verified
Jeremiah said that everyone was friendly and he was happy with the experience overall. However, Jim said that he would be getting back to him and he was hard to get a hold of.
Recommended
This review was collected via phone interview by Customer Research Inc.
GJ
Gail J.
Renton, WA
Audi A4
Verified
Audi Repair
The Audi was smoking so I towed it to Motorplex after hours, left the key and said fix it. It took a while to diagnose the issue , but they found the problem, repaired it and returned it by the end of the next work day. Awesome. My college student had his car back for his classes.
Recommended
MS
Mike S.
Maple Valley, WA
Jeep Liberty
Verified
Once again... Excellent Service
Great work performed by John. Jim was very customer oriented and understood what needed to be accomplished on the Jeep.
Thanks.
Thanks.
Recommended
PV
Paul V.
Athol, ID
MG
Verified
Paul said everyone was super great to deal with. His vehicle got fixed. He had no problems after he picked up his vehicle. The service was wonderful. He called this morning and asked Mike, the service manager, to personally thank the mechanic that worked on his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Dan B.
Maple Valley, WA
Ford Ranger
Verified
Dan said they fixed it and did a good job. He's happy and he's been dealing with them for years. He suggests that they should keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
Ryan J.
Maple Valley, WA
Ford Police Interceptor
Verified
Wouldn’t trust anyone else!
Couldn’t be more pleased with the customer service and work performed on my truck. They were able to start work almost immediately after dropping truck off and completed by next day! I work nights and sleep during the day and they were respectful by texting or emailing me statuses so they wouldn’t wake me up, I am very thankful for their awesome customer service. Already have my wife’s vehicle scheduled for some work later this week. Hands down one of the best experiences I’ve had as a customer working with a company! Price was very fair, and didn’t try to get me to have more work done, very honest people at a very honest company! Support local businesses!
Recommended
DC
Dave C.
Washington
Verified
Dave said the business did what they could to provide the service and warned them with future services to be needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
John G.
Maple Valley, WA
Ford Taurus X
Verified
great customer service
The customer service is excellent. Also, i was able to pick my car up after hours. Fantastic. My only concern was the price for diagnosing what was wrong with the car. Pretty steep price price, especially since i was able to figure out what was wrong with the engine and told them what to check. And then the test drive to see if the car was fixed seemed like an expensive price too.
besides that though i would recommend this business
besides that though i would recommend this business
Recommended
CT
Carrie T.
Washington
Verified
Carrie said the business was able to help her out and get her vehicle working for the holidays. They all worked on the Friday before Christmas to get it done for her. Also, the final cost was actually lower than the estimate. She would appreciate if they followed up their work with oil changes and other timely maintenance services.
Recommended
This review was collected via phone interview by Customer Research Inc.
NJ
Nicoles J.
Washington
Verified
Nicoles said so far he has nothing to complain about regarding his vehicle and he hopes he wont need more work done on his vehicle in the future, but if he does he will return.
Recommended
This review was collected via phone interview by Customer Research Inc.
JT
Jesse T.
Washington
Verified
Jesse said the business was down a mechanic, as a result they could not get to his vehicle right away.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Michael S.
Washington
Verified
Spoke with Christina. She said the staff was nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jennie S.
Washington
Verified
Jennie said the staff took care of everything and there were no issues.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
Ken M.
Washington
Verified
Ken said the service was expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.