Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1398 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


AW
Alice W.
Black Diamond, WA
Ford Focus
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Alice said this business takes good care of her and there is never a wait. She is really glad she discovered them.
This review was collected via phone interview by Customer Research Inc.

KM
Kalei M.
Silverdale, WA
Dodge Pickup
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2018 Category: Service
Kalei said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RC
Randy C.
Covington, WA
Chrysler Town & Country
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Randy said the service was good.
This review was collected via phone interview by Customer Research Inc.

RR
Rich R.
Ravensdale, WA
Ford Pickup
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Rich said the staff took a long time to service his vehicle, and at times he did not know what was going on with the repair.
This review was collected via phone interview by Customer Research Inc.

GK
Geroge K.
Maple Valley, WA
Mercedes-Benz CLK-Class
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
George said this business did everything he needed on short notice. They are nice people to deal with. They drove him home and picked him up, in addition to getting the vehicle running again. They accomplished a relatively difficult job on very short notice, which he very much appreciates.
This review was collected via phone interview by Customer Research Inc.

DW
Duane W.
Auburn, WA
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Duane said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeremiah J.
Maple Valley, WA
Chevrolet Cruze
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2018 Category: Service
Jeremiah said that everyone was friendly and he was happy with the experience overall. However, Jim said that he would be getting back to him and he was hard to get a hold of.
This review was collected via phone interview by Customer Research Inc.

GJ
Gail J.
Renton, WA
Audi A4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
Audi Repair
The Audi was smoking so I towed it to Motorplex after hours, left the key and said fix it. It took a while to diagnose the issue , but they found the problem, repaired it and returned it by the end of the next work day. Awesome. My college student had his car back for his classes.

MS
Mike S.
Maple Valley, WA
Jeep Liberty
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Once again... Excellent Service
Great work performed by John. Jim was very customer oriented and understood what needed to be accomplished on the Jeep.

Thanks.

PV
Paul V.
Athol, ID
MG
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Paul said everyone was super great to deal with. His vehicle got fixed. He had no problems after he picked up his vehicle. The service was wonderful. He called this morning and asked Mike, the service manager, to personally thank the mechanic that worked on his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Dan B.
Maple Valley, WA
Ford Ranger
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Dan said they fixed it and did a good job. He's happy and he's been dealing with them for years. He suggests that they should keep up the good work.
This review was collected via phone interview by Customer Research Inc.

RJ
Ryan J.
Maple Valley, WA
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
Wouldn’t trust anyone else!
Couldn’t be more pleased with the customer service and work performed on my truck. They were able to start work almost immediately after dropping truck off and completed by next day! I work nights and sleep during the day and they were respectful by texting or emailing me statuses so they wouldn’t wake me up, I am very thankful for their awesome customer service. Already have my wife’s vehicle scheduled for some work later this week. Hands down one of the best experiences I’ve had as a customer working with a company! Price was very fair, and didn’t try to get me to have more work done, very honest people at a very honest company! Support local businesses!

DC
Dave C.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Dave said the business did what they could to provide the service and warned them with future services to be needed.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Maple Valley, WA
Ford Taurus X
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2018
great customer service
The customer service is excellent. Also, i was able to pick my car up after hours. Fantastic. My only concern was the price for diagnosing what was wrong with the car. Pretty steep price price, especially since i was able to figure out what was wrong with the engine and told them what to check. And then the test drive to see if the car was fixed seemed like an expensive price too.
besides that though i would recommend this business

CT
Carrie T.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Carrie said the business was able to help her out and get her vehicle working for the holidays. They all worked on the Friday before Christmas to get it done for her. Also, the final cost was actually lower than the estimate. She would appreciate if they followed up their work with oil changes and other timely maintenance services.
This review was collected via phone interview by Customer Research Inc.

NJ
Nicoles J.
Washington
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018 Category: Service
Nicoles said so far he has nothing to complain about regarding his vehicle and he hopes he wont need more work done on his vehicle in the future, but if he does he will return.
This review was collected via phone interview by Customer Research Inc.

JT
Jesse T.
Washington
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/28/2018 Category: Service
Jesse said the business was down a mechanic, as a result they could not get to his vehicle right away.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Spoke with Christina. She said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

JS
Jennie S.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Jennie said the staff took care of everything and there were no issues.
This review was collected via phone interview by Customer Research Inc.

KM
Ken M.
Washington
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Ken said the service was expensive.
This review was collected via phone interview by Customer Research Inc.