Motorplex Auto & Heavy Truck Repair

All requested work accomplished. Any issues uncovered during service are coordinated with customer to insure no surprises. Shop manager very knowledgeable which helps with the repair or wait decisions that sometimes can be made. I absolutely recommend Motorplex.

Thanks for the good work.

John said that he is a returning very loyal customer. He would highly recommend them.

MotorPlex always takes great care of my car. They understand my budget and prioritize what needs to be done!!!

This was my first appointment at Motorplex. I was really impressed that the owner took time to walk me thru the complete report of service findings. The printout was so helpful. This seemed much more comprehensive than other places I’ve been. I am confident In MOTORPLEX & look forward to future visits.

Melissa said this business always takes good care of her.

Flexible.

Bob said they did an absolutely wonderful job.

Donald said he was in and out, he didn't have to wait, and got good service.

John said communication is everything, and the staff did this very well during the service.

We were stranded blocking pump access at a service station, and found out about Motorplex towing and repair, which happened to be two blocks away. It was a challenging tow, as we had a crew cab 3500 Ram pickup pulling a travel trailer. All involved treated us like family, were extremely professional, and calmed us in a stressful situation. I mean from the two tow drivers right thru all staff and repair shop folks! Maple Valley Shop. I am 67 years old, and I just don't see old fashioned customer service like this anymore. 5 stars and huge thanks for taking care of us. Special thanks to Wamon for giving us a ride to wait for friends, and following up with status.

Randy said the staff at this facility did a good job.

They charged me over $400 hundred dollars to do nothing.
They totally miss diagnosed the problem.
They Wanted over $2,000 more to do a few thing that would not have fixed the problem.
It was a frayed ignition wire that a different shop fixed for $125 dollars.
I would not hire them to fix the shit house door on a tuna boat.

Spoke with Amy. She said her vehicle has been in the facility for over two weeks. She is very upset because it is only there for a diagnostic check. She stated she has to call and check on the vehicle because there is a lack of communication between the staff and herself.

I was very happy with the service I received at the Maple Valley Motorplex store!

Henry said he was pleased with the service and the clean condition of the vehicle. The staff was up front on the price and they were willing to work with him.

Chuck said this business did a good job. It was fantastic, awesome service. The people there do what they say they are going to do, and he is very satisfied. They are terrific. It is hard to find people who know what they're doing, and they do.

While preparing for our vacation camping trip, I found that the AC in our Suburban had stopped working. As we had a 5-hour drive into 90-degree plus temperatures, this would have been catastrophic. Jim and his team were not only able to fit us in with no advance notice, but performed an inexpensive fix that got our AC working again. Many thanks to Motorplex Auto for their quick action and inexpensive fix!

Randy said it took the employees 8 hours to fix his air conditioning when it should have only taken an hour.

Wayne said everything is good.