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MTR Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(650 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

At MTR Auto Service, we believe in servicing you the best we can. With over 15 years of experience, we can guarantee your satisfaction and are dedicated to helping you with all of your automotive needs. We offer a plethora of services like standard maintenance, heating and air conditioning, and auto engine repair in Lorton, VA. At MTR Auto Service, we believe in servicing you the best we can. With over 15 years of experience, we can guarantee your satisfaction and are dedicated to helping you with all of your automotive needs. We offer a plethora of services like standard maintenance, heating and air conditioning, and auto engine repair in Lorton, VA.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(703) 339-1700

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
8409 Terminal Rd Unit F Lorton, VA 22079
MTR Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(650 Reviews)

JL
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Courteous, responsive and fair.
Great experience working with Marvin at MTR. He completed a thorough inspection of my vehicle, provided a detailed estimate for suggested repairs, and completed all of the work in a timely manner, keeping me informed throughout the process. Very pleased with the amount of communication, the prices for parts and labor, and candid feedback.

JM
Justin M.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/28/2025
verified customerVerified Customer
0
Tire pressure warning on after install
Never had a TPMS warning light come on until tires were installed from simple tire. Came on while driving on the highway. Pulled over thinking a nail? All tires are filled with incorrect pressure.
Marvin S. from MTR Auto Service responded on 06/30/2025 05:31 AM

Hi Mr. Martin,




Thank you for your business and for sharing your feedback — we truly appreciate the opportunity to work on your vehicle.




We’re sorry to hear about the TPMS warning and the inconvenience it caused, especially while you were on the highway. While it was a simple air pressure adjustment, we completely understand how unsettling that moment must have been, and we take full responsibility for the oversight.




Your feedback helps us tighten up our process and ensure details like tire pressure are double-checked before every car leaves the shop. We’re always working to improve, and we truly appreciate you bringing this to our attention.




Thanks again for choosing MTR Auto Service — we hope to have the chance to serve you even better next time.




Best regards,

Marvin & the MTR Auto Team


Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2025
verified customerVerified Customer
8
Happy
Repaired my truck faster than what was stated.
Marvin S. from MTR Auto Service responded on 06/18/2025 09:03 AM

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At MTR Auto Service, we’re committed to providing quality work and dependable service, and it means a lot to know we’re hitting the mark. We look forward to helping you again whenever you need us!


HR
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Humberto R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Great customer service!!!!
Very honest, great customer service, job done right. Only place that I trust to bring my car, and the only place I will continue to bring it. Other mechanics/shops try to get over you by offering (forcing) things you don't need done. MTR follows through on their word. Offer recommendations and tells you what can wait or what they recommend to get done. What other shop do you know that offer services like that? If I can give it 10 stars I would, even 100 stars. Is there a infinity stars option? Because MTR deserve it!!!
Marvin S. from MTR Auto Service responded on 06/18/2025 09:04 AM

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At MTR Auto Service, we’re committed to providing quality work and dependable service, and it means a lot to know we’re hitting the mark. Thank you for being a long-time loyal customer and We look forward to helping you again whenever you need us!


CV
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christopher v.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Excellent Service and Quality Work
I recently had some damage to my car after someone hit my bumper. I reached out to MTR Auto Service and was blown away by how quickly they were able to get me in. The entire process was smooth, and the team was incredibly professional and friendly. The repair work was outstanding — my car looks as good as new! I truly appreciate their speed, attention to detail, and overall quality of service. Highly recommend MTR Auto Service!
Marvin S. from MTR Auto Service responded on 06/18/2025 09:05 AM

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At MTR Auto Service, we’re committed to providing quality work and dependable service, and it means a lot to know we’re hitting the mark. We look forward to helping you again whenever you need us!


MF
Maday F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Great attention!!
100% recommend!! Thanks for your service!

CJ
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Cherryl J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Great Auto Shop – Highly Recommend!
I’ve been taking my car to MTR for a while. Marvin & team always do a great job. Skilled, honest, and explains everything clearly. They treat my car with care.

Service is fast, friendly, and reliable. I trust them to keep my car in great shape.

If you need a good mechanic, this is the place to go!
Marvin S. from MTR Auto Service responded on 06/18/2025 09:06 AM

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At MTR Auto Service, we’re committed to providing quality work and dependable service, and it means a lot to know we’re hitting the mark. We look forward to helping you again whenever you need us!


NM
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Nabyou M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Front Grill/Side Fenders
I had a great experience with MTR Auto Repair. Marvin, the owner, personally made sure my car was fully repaired just as I expected. He was not only helpful but also incredibly kind and considerate throughout the entire process.

There was a small error in the initial repair, but once I pointed it out, Marvin acknowledged it right away and took full responsibility. He even gave me a call himself to reassure me that it would be taken care of—and his team followed through. That level of accountability really stood out to me.

Their turnaround time was fast—I didn’t have to wait weeks to get my car back. It only took about 2–3 days, and now my car looks good as new! I’m very happy with the quality of the work and the service overall. I’ll definitely be choosing MTR for any future auto repair needs.

Highly recommend!
Marvin S. from MTR Auto Service responded on 06/18/2025 09:06 AM

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with us. At MTR Auto Service, we’re committed to providing quality work and dependable service, and it means a lot to know we’re hitting the mark. We look forward to helping you again whenever you need us!


VA
Vincent A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Knowledge is power
The MTR team do an amazing job talking you through what your car needs and the why behind it. Thank you MTR

BW
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Bianca W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Great customer service
This is my 2nd time coming and I am always pleased with how I am treated. Any questions I have are always answered and even if they need to make a correction, they call and let me know.

WE
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William E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
OIL CHANGE
Excellent service.
Worked completed on time.
Decent workshop.
Happy with all the work done.

Verified Customer
Mercedes-Benz S55
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick & Easy
Have been going here for awhile, they are upfront and honest. Keep up the great work.

CC
Carole C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Great experience.
Very professional, friendly and efficient!

BW
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Bianca W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Great customer service
I found this shop at the last minute and they were so polite and quick. Will definitely be back

KA
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Karen A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Quick, Reliable, Friendly Service :)
At MTR, rest assured that your baby (car, lol) is in great hands! I appreciate the prompt, professional, and efficient service I’m provided with throughout every experience! Thank you gentlemen for your commitment to your community!

Displaying Review 1 - 15 of 650 in total
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