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Muffler & Cat Depot

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15 Reviews)
67
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

About

At Muffler & Cat Depot, we always have our customers in mind. We want you to have a muffler fix that meets your standards as well as the state’s standards. We are always focused on providing the best customer experience in Escondido. At Muffler & Cat Depot, we always have our customers in mind. We want you to have a muffler fix that meets your standards as well as the state’s standards. We are always focused on providing the best customer experience in Escondido.

Categories
Auto Maintenance, Auto Repair
Contact
(760) 828-7140

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* No Time Zone Provided
750 N Escondido Blvd Ste D Escondido, CA 92025
Muffler & Cat Depot's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15 Reviews)

MM
gravatar
Michelle M.
Escondido, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2023
0
RIP off
I took my car in due to shaking. I let Mike know it was probably my axel as someone had told me. He said he would have to diagnose it $125. He comes back and says yes, it is your axel but I recommend you fix both and your control arms. I told him if he could just fix the one that was shaking(RIGHT SIDE PASSANGER) he quoted me 400 something each side. I told him I could only do 1 but 400 was too much. He said he could get me a cheaper part and it would be 305. I agreed! when he fixed it he fixed the left side(driver side) I asked him why he fixed that and not the right. He argued that he told me the left was bad. FYI that isnt even the side that is shaking. I paid and left. The car felt a little better but still shook and i let him know. I was planning on returning in 2 weeks to complete the other side. WELL few hours later the car starts shaking worse than before and now it is also cliinking and leaking oil in the axel.
I took it back to him and now he tells me that its my Rack-and-pinion. I asked him why he didnt know that yesterday when he did the diagnostic. He just said he didnt. To top it off I called autozone to price the axel so i can get the other fixed and its $95 I got charged $180. When i asked him today where did he get the part from he said autozone. So why the hell did he charge me 180. his answer was this is a business and just like anyone else we charge more. ARE YOU KIDDING ME. you buy a part and you add almost 100 more to my cost. You are a bunch of rip offs and dont even do the job right. Just like you ripped off the kid before me whom you charge $267 to clean his filter and do an oil change. His check engine light came on as soon as he left. and when he returned all of a sudden you find out his solenoid is bad. You just make things up to get money out of people. DO NOT FIX YOUR CAR HERE

JK
Jerry K.
Escondido, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/19/2023
verified customerVerified Customer
Category: Service
Jerry said he wasn't happy with the price.
Recommended

GS
Gage S.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2023
verified customerVerified Customer
Category: Service
Gage said experience-wise, they did great. They do a great job on his and his wife's vehicles.
Recommended

EC
gravatar
ERNIE C.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2023
verified customerVerified Customer
10
Air conditioning service
Great people! Great customer service! THANK YOU!!!

WM
WAYNE M.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2023
verified customerVerified Customer
10
Quality work
I found this shop online, as it was one of the closest ones to my house. I had a very good and personal experience here. The work was done efficiently and at a good price. The breakdown of what I was looking, for made for a very personal experience.

JG
Joel G.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
8
Friendly
They handled the difficult process of getting my parts as well as could be expected.

JL
julia l.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
9
They suggested replacing some suspension parts while doing an alignment.
Omar was personable and professional. He suggested which parts and why each should be replaced. He offered various options for completing and financing the work. We will definitely be coming back because he was knowledgeable, fair and accommodating.

CM
Cal M.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
Category: Service
Cal said that the work was done quick and inexpensively.
Recommended

AS
anna marie s.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
10
I went there to check my oil.
I went there to check my oil they saw 3 motor mounts that were bad. Saving me a bad accident. There price's were reasonable. Fast service. I will go back there for all of my automotive needs.

BM
Bill M.
California
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2023
verified customerVerified Customer
Category: Service
Bill said he went in for an oil change. He got right in. They were friendly and the price was competitive. He will go back again, it worked out well.
Recommended

MR
maria.f r.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customerVerified Customer
10
Car ac and oil change
Very polite and did everything on time!
I’m 100% recommending this place for auto issues ?

NC
Nadiya C.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2023
verified customerVerified Customer
Category: Service
Nadiya said the service at this business was great, she was very satisfied with their service and she will be going back again.
Recommended

AB
ann b.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
10
Very professional & very informative
Very professional and very informative. Also very friendly and helpful

JS
jai s.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2023
verified customerVerified Customer
10
Very helpful
Omar was very informative and helpful. Service was quick also. Would recommend to friends and family.

KL
Kyle L.
Fallbrook, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2023
verified customerVerified Customer
Category: Service
Kyle said they have good pricing and quick service.
Recommended

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