Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

566 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


FS
FRANCES S.
Framingham, MA
Subaru Outback
Verified
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10/13/2018
Murphy's - great, efficient service
Murphy's Automotive consistently provides good, efficient service. All staff are pleasant, polite and professional.

Verified Customer
Framingham, MA
Nissan Altima
Verified
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10/12/2018
Maintenance check up
Work was done professionally and in a most timely manner - and most importantly it was done right.

SS
STEPHEN S.
Chevrolet Silverado 1500
Verified
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10/05/2018
Cleanliness and Professionalism
I had a tire fixed at Murphy's. The service manager was polite and professional and spelled out what work would be done. They did exactly what they said they would. The price was good too.

DM
DONNA M.
Framingham, MA
BMW 5 Series
Verified
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10/04/2018
Always competent
They have not ever disappointed us with their service and professionalism

TS
TONY S.
Framingham, MA
Ford Fusion
Verified
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09/25/2018
Inspection
Easy...I was in and out within 20 miknutes.

MB
MARY B.
Framingham, MA
Nissan Rogue
Verified
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09/13/2018
oil change
Murphy's is very professional and courteous.

JC
JEFFREY C.
Framingham, MA
Honda CR-V
Verified
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09/13/2018
Quality Service
As always, the service at Murphy's is top-notch. They always explain issues and possible solutions, and keep us up-to-date on progress or snags. They are always easy to talk to and ready to explain issues. Thet are our go-to business for car repairs.

KR
Kristen R.
Framingham, MA
Kia Optima
Verified
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09/11/2018 Category: Service
Kristen said she's had a lot of work done and it's always been done on time. The work always turns out great and the mechanic is very efficient.
This review was collected via phone interview by Customer Research Inc.

KK
KRISTEN K.
Framingham, MA
Jeep Patriot
Verified
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09/08/2018
Car Service
Always great service.

RF
ROBERTA F.
Framingham, MA
Toyota Camry
Verified
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09/07/2018
Great place to bring your car
They do what has to be done and don't try to get you to do extras. Are friendly and professional

WC
Wendy C.
Framingham, MA
Honda Pilot
Verified
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09/06/2018 Category: Service
Wendy said the service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

BD
Benjamin D.
Newton Center, MA
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Benjamin said the staff were efficient. He took his vehicle in that morning and had it finished that evening.
This review was collected via phone interview by Customer Research Inc.

EM
ESTA M.
Framingham, MA
Toyota RAV4
Verified
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09/05/2018
You can rely on Murphy's for honesty and integrity, at decent prices
When I leave my car at Murphy's I know that my car will be thoroughly reviewed and repairs will be explained to me. I like that they keep a history of the work they've done on the car. Also, they stand behind their work 100%.

MA
MARY A.
Framingham, MA
Mercury Montego
Verified
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09/01/2018
great visit - terrific service - as usual!
Only came in for an inspec sticker but, as always the visit was superb - super courteous staff, fast, efficient processing of my sticker and very comfortable waiting area!

PL
Phyllis L.
Framingham, MA
INFINITI G35 Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
Phyllis said the business does good service on her vehicle. They are reliable. She trusts them.
This review was collected via phone interview by Customer Research Inc.

VC
Victor C.
Framingham, MA
Ford Taurus
Verified
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08/23/2018 Category: Service
Victor said not only their work but the customer service is exceptional, Joe and Wayne and the other mechanics always show him what is wrong. They complete it within the projected time frame and he finds their work trustworthy.
This review was collected via phone interview by Customer Research Inc.

AD
Adam D.
Milford, MA
Honda Civic Cpe
Verified
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08/22/2018 Category: Service
Adam said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

WB
W B.
Framingham, MA
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08/18/2018
Customer for a decade
My wife & I have been loyal customers since we moved to the neighborhood because Murphy's earned our trust from our first interactions.

Joe and everyone else we've dealt with has been straightforward. We appreciate that they help us understand what work needs to be done, and whether or not it's urgent or can be postponed - or even if it's worth doing when the car has high mileage.

Over the years, Murphy's has taken good care of our Acura Integra, Subaru Outback, Honda CRV, Hyundai Elantra, Honda Accord, Hyundai Santa Fe, and Mazda CX-5.

We would, without hesitation, highly recommend Murphy's as a trustworthy business.

AR
Andrew R.
Framingham, MA
Ford Edge
Verified
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08/15/2018 Category: Service
Andrew said the staff at this business are always up front about the prices, the service is done in a timely manner and they were nice.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Framingham, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
John said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 566 in total