Murray's CARSTAR Collision

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 738 Reviews )

99% Would Recommend
Latest Review 7 months ago

Reviews


FM
Fatuma M.
Kent, WA
Verified Customer
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05/07/2019 Category: Collision
Fatuma said this business did the job well done. They were quick and had her vehicle ready 3 or 4 days earlier than she was promised.
This review was collected via phone interview by Customer Research Inc.

LH
Larry H.
Auburn, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Collision
Larry said the staff are a great team. He is satisfied with the repair they provided. His paint on the bumper maybe a little off, but he does not see how they could have done a better job.
This review was collected via phone interview by Customer Research Inc.

DS
Dixie S.
Des Moines, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2019 Category: Collision
Dixie said the repair was great.
This review was collected via phone interview by Customer Research Inc.

RB
Ruth B.
Des Moines, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Collision
Ruth said they did a good job and they kept her well informed.
This review was collected via phone interview by Customer Research Inc.

AW
Adrienne W.
Washington
Verified Customer
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04/27/2019 Category: Collision
Adrienne said they are the best.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Des Moines, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Collision
Jerry chose not to elaborate on his satisfaction with his overall experience.
This review was collected via phone interview by Customer Research Inc.

CM
Christopher M.
Seatac, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Collision
Spoke with Amber . She said Brittany and Lisa were awesome and kept her well informed. She said there was a 1 day delay because they were waiting for a part.
This review was collected via phone interview by Customer Research Inc.

JS
Jacob S.
Des Moines, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Collision
Jacob said the business was super communicative and they did a good job. He also said to tell the business thanks for the customer service.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Seatac, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Collision
Spoke with Laura. She said the staff did a pretty good job, but it took longer to get started on the vehicle than she expected.
This review was collected via phone interview by Customer Research Inc.

CW
Colleen W.
Burien, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Collision
Colleen said the staff had great customer service, and the body work done was of high quality. She recommends them, they're professional and friendly, and really good at answering the questions that she had.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Kent, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Collision
David said the staff is always very friendly and the customer service is great.
This review was collected via phone interview by Customer Research Inc.

KB
Kris B.
Kent, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Kris said she was satisfied with her experience. The technicians did what they said they would do and she was updated throughout. The repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Stacy F.
Renton, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Collision
Stacy said the staff communicated very well, and kept her updated.
This review was collected via phone interview by Customer Research Inc.

DG
Douglas G.
Seatac, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Collision
Douglas said they do good work.
This review was collected via phone interview by Customer Research Inc.

MW
Molly W.
Seattle, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Collision
Molly said she appreciated the vehicle being cleaned and detailed.
This review was collected via phone interview by Customer Research Inc.

TC
Tamra C.
Des Moines, WA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2019 Category: Collision
Tamra said their customer service was excellent. They had her vehicle for a month. The vehicle was not driving right when she went to pick it up. They realized one of the parts had not been installed. Thereafter, they realized some of the sensors needed changing. The repair was supposed to take 2-3 weeks.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Federal Way, WA
Verified Customer
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03/06/2019 Category: Collision
John said the staff at this business did an excellent job. His vehicle has a new back end. He said he would like the facility to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
New Castle, WA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Collision
Andrew said the facility was very clean and the people were nice.
This review was collected via phone interview by Customer Research Inc.

RF
Rachel F.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Collision
Rachael said the employees were very friendly and made sure she was taken good care of. Her vehicle was delayed by 1 week because of the weather.
This review was collected via phone interview by Customer Research Inc.

SB
Sheri B.
Washington
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2019 Category: Collision
Sheri said the business made it easy from start to finish and they also did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 738 in total