Murray's CARSTAR Collision

Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

670 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


JW
Jana W.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Collision
Jana said she was happy with the work and she can't tell the damages. It was a few days late, but she appreciates their service, quality, and the estimates.
This review was collected via phone interview by Customer Research Inc.

KA
Klinten A.
Seatac, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Collision
Klinten said he really likes the overall customer service. He was really impressed with all the employees. They were all proactive and super friendly. He really appreciated all the updates.
This review was collected via phone interview by Customer Research Inc.

RC
Raymond C.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Collision
Raymond said the employees provided great customer service and made his experience easy. They were nice, efficient, and showed concern for his vehicle.
This review was collected via phone interview by Customer Research Inc.

DN
Darren N.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Collision
Darren said the staff was very helpful and responsive and the work was done very well. He saw very high reviews on Yelp.
This review was collected via phone interview by Customer Research Inc.

JS
Joshua S.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Collision
Joshua said he was happy with everything in the process.
This review was collected via phone interview by Customer Research Inc.

LM
Lynne M.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Collision
Lynne said the employees were phenomenal. Her vehicle looks brand new and she couldn't tell it had been in an accident.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Kent, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Collision
Mike said this business has great communication and great follow up. It was a really good experience. He was not satisfied with the thoroughness of the person who prepared his estimate, because it was way too high. The personnel were awesome.
This review was collected via phone interview by Customer Research Inc.

GW
Garrett W.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Collision
Garrett said his overall experience was good. They did a great job.
This review was collected via phone interview by Customer Research Inc.

KT
Kristi T.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Collision
Kristi said she was extremely happy with the employee's work. Everything turned out better than what they promised. Her vehicle looks brand new. She didn't have any complaints. Her vehicle was completed one day earlier than the promised time.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Renton, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Patrick said the business had very good communication on the status of the repairs, they were very helpful even before the process with rental vehicle return place. Overall was the business was clean and his vehicle runs really well. They told him the vehicle would take twenty-one days, but it took thirty days.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Kent, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Spoke with Linda's husband. He said the customer service was outstanding. The vehicle was washed and detailed inside, and it was all around perfect.
This review was collected via phone interview by Customer Research Inc.

DK
Dulcey K.
Renton, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Dulcey said she got great communication, she was kept informed and this experience was amazing. There were a few issues along the way but they resolved them quickly and there were no surprises. This was very refreshing.
This review was collected via phone interview by Customer Research Inc.

LS
Linda S.
Kent, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Spoke with Linda's husband. He said the customer service was outstanding. The vehicle was washed and detailed inside, and it was all around perfect.
This review was collected via phone interview by Customer Research Inc.

DK
Dulcey K.
Renton, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Dulcey said she got great communication, she was kept informed and this experience was amazing. There were a few issues along the way but they resolved them quickly and there were no surprises. This was very refreshing.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Renton, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Collision
Patrick said the business had very good communication on the status of the repairs, they were very helpful even before the process with rental vehicle return place. Overall was the business was clean and his vehicle runs really well. They told him the vehicle would take twenty-one days, but it took thirty days.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Collision
Allan said Lisa, Mike and Brittany were fantastic, informative and hospitable. He stated he chose the facility because it seemed to be the most honest, informative and welcoming of all those who gave him estimates.
This review was collected via phone interview by Customer Research Inc.

AS
Allan S.
Des Moines, WA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Collision
Allan said Lisa, Mike and Brittany were fantastic, informative and hospitable. He stated he chose the facility because it seemed to be the most honest, informative and welcoming of all those who gave him estimates.
This review was collected via phone interview by Customer Research Inc.

DL
Drew L.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Collision
Drew said it was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

DL
Drew L.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Collision
Drew said it was a perfect experience.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Washington
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Collision
Mark said there were no hiccups, the business was on time, also he said, they were friendly and kept him informed all during the work.
This review was collected via phone interview by Customer Research Inc.

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