Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

288 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


AO
ALFRED O.
Carpinteria, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Excellent customer relations.
Thomas at the front desk was very clear and helpful. Got right on the problem and fixed in one day. Yes.

SL
STEVE L.
Oxnard, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Death Wobble
Finally found a place where they could diagnose and repair a problem that I've been experiencing with my 2005 Jeep Wrangler for a while the dreads death wobble. Thanks!!

RG
ROB G.
Carpinteria, CA
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Quality
Great professional, quaility work at a very fair price, these guy enjoy what they’ do.

DK
Dylan K.
Ventura, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Dylan said Brett was a stand up individual. He provided him a good service deal. He gave him a quick quote. The work was done with good quality.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Oxnard, CA
Honda Element
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Knows what they are doing
Been with MY mechanic for over 21 years , always satisfied with the work done to my autos.

AG
Anthony G.
Ventura, CA
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Anthony said he really appreciates the mechanic getting his vehicle fixed when he asked, and he had it parked exactly where he asked, so he could pick it up after hours.
This review was collected via phone interview by Customer Research Inc.

JB
JACK B.
Ventura, CA
Geo Prizm
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
very happy customer
I won't go to anybody else!

JV
JOSE V.
Ventura, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
GreaT SERVICE
Great service , in time manner very courteous staff

SE
Steven E.
Ventura, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Steven said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
Ventura, CA
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Bill said the business did a good job. They did what he asked in the time frame they said they would do it in.
This review was collected via phone interview by Customer Research Inc.

SJ
Stephanie J.
Ventura, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Stephanie said the business provided good and personalized service.
This review was collected via phone interview by Customer Research Inc.

SK
Simon K.
Ojai, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Simon said the staff provided good work for a fair price.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Ventura, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Scott said the work at this business was good.
This review was collected via phone interview by Customer Research Inc.

RB
Russ B.
California
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Russ said the staff at this business were awesome and he was very pleased with their service.
This review was collected via phone interview by Customer Research Inc.

ML
Matt L.
Simi Valley, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Jeep safety check
Brought in my 2014 Jeep Wrangler jku for a safety inspection. These guys did a fantastic job, I would highly recommend them and I will use them for the recommended repairs.

DA
Doug A.
Ventura, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Doug said Brett was able to look over the vehicle to make sure it was good before their trip.
This review was collected via phone interview by Customer Research Inc.

RV
Robert V.
Ojai, CA
Toyota 4Runner
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/02/2018 Category: Service
Robert said the staff chopped up his vehicle and they tried to put something on his vehicle without reading the instructions. He spent two days correcting it when he had paid them nine hundred dollars to do. He was not satisfied. The staff were not professional so he can not recommend the business for service. He also felt it was rude that the younger staff members were cursing, screaming and complaining in front of the customers.
This review was collected via phone interview by Customer Research Inc.
Brett M. from My Mechanic / Off Road Werkz responded on 08/03/2018

First I want to say that the customer brought our shop a basket case ARB Bumper system that a body shop had for three weeks and could not install it because they did not read the instructions according to the customer. This vehicle was in a fender bender and may have some unibody/frame horn damage and we had to make adjustments accordingly.
The vehicle had the bumper partially installed and parts were scattered about in his car. Second of all no ARB bumper is easily installed because you have to hog out the holes to make alignment possible. plus you have to lay out the templates provided and cut the original plastic bumper to have the grill and shaping of the old bumper before installing the ARB bumper which we did according to the instructions. Customer only gave us two days to install it and was rushing us until the last minute.
He seemed very happy when he paid and left the shop. He did come back the next day to go through the old bumper parts and never complained then either. We charged $900 to install the system at a flat price and we also had over 15 hours installing it. If customer was so unsatisfied, Why did he not call me. I believe he should call and talk to me about this. 
Brett
805 642-8400


SR
Steve R.
Camarillo, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Steve said the staff was responsive and got right on the project. They did everything that was asked and did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

EF
Eric F.
Ventura, CA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Eric said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

CB
Chase B.
Simi Valley, CA
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Chase said he trusts the business, and that is hard to find.
This review was collected via phone interview by Customer Research Inc.

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