Myrtle Beach Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1947 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.722225/5Overall Rating 3.722225/5Overall Rating 3.722225/5rating 3.722225rating 3.722225
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
95% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Jennifer H. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
A great company with great employees. Happy customer since 2011.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 11:01 AM
Dolores M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
I am driving my 4th Hyundai. The 3rd from this dealership. I always have my cars serviced here. The staff is friendly and professional.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:32 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/17/2018

Thank you for the nice survey and the nice comments.

Brook Billmeyer/Service Manager
Allen F. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service"
None
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:51 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/17/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Annamarie M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"always excellent service"
always excellent service
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/16/2018 09:41 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/17/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Judith B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best of the best"
This service is the best. Service managers and staff are great. Nobody else will service our car if I can help it.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:26 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/17/2018

We really appreciate that comment.

Brook Billmeyer/Service Manager
Thomas K. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"TK"
Good place overall.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 04:30 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/17/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Samantha S. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"N/A"
An ok service day.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:52 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/16/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Lawrence N. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"100% you care and the people know it"
when something has to be done you jump on it fast and do it
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 07:13 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/16/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Bernadette Z. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt, professional service "
Myrtle Beach Hyundai has professional sales people and staff.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/14/2018 07:24 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

We appreciate that comment.

Brook Billmeyer/Service Manager
Jo F. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Service is usually fast and everyone is always pleasant, especially in the service departnent.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 07:12 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Karen D. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
Jeff and Eddie or just great your service department is just so so great
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/14/2018 06:28 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

Thank you for the nice survey, it is always a bright day when you come in!

Brook Billmeyer/Service Manager
Dennis M. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good & Timely Service"
I have been a Hyundai owner for 8 years. I have been using Myrtle Beach Hyundai since moving to the area. This conveniently located dealership provides good service in a timely manner.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/14/2018 10:04 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

Thank you for the survey and we appreciate your business.

Brook Billmeyer/Service Manager
Mary S. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous, professional and knowledgeable.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 05:36 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

Thank you for the nice survey and comment.

Brook Billmeyer/Service Manager
Joseph R. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Prompt service "
Had 9:30 appointment and was driving away at 10:30.excellent service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 01:29 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

I am glad we were able to get you in and out in a quick turnaround.

Brook Billmeyer/Service Manager
William K. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
This is my third Sonata. One of the reasons I come back is because of the very good service at this dealer.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 01:14 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

That comment is very appreciated.

Brook Billmeyer/Service Manager
David A. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Experience!"
Customer service was friendly and professional. Overall value of service exceeded my expectations. However, the waiting room for customers needs improvements to really make this dealership first class!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 12:42 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

I agree with your comments, and who knows what might happen.

Brook Billmeyer/Service Manager
Jimmy R. on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Effeicent, "
Do a good job.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/12/2018 11:40 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/15/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Howard M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE DEPT."
Time for my 2016 Sonata service. Had oil change & tire rotation. Arrived a few minutes before my appointment time. I was greeted with a friendly smile by Service Advisor EDDIE GARRETT. My vehicle was taken into the Service area as scheduled as I waited in the somewhat large & comfortable waiting room. After a VERY SHORT wait EDDIE came in and said "all is well" with my vehicle. From EDDIE, the entire Service Dept., and Cashier they ALL make you feel like FAMILY!! 5 STARS TO ALL!!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/11/2018 04:37 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/12/2018

We really appreciate the nice survey and comments.

Brook Billmeyer/Service Manager
Judith P. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Work"
Quick appointment and service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 02:59 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/12/2018

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Peter S. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Waiting area"
Waiting area Inside is nice however should be a bench or something where people can sit outside inside is small and cramped plus people don’t like to congregate so closely during flu season
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 01:16 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 01/12/2018

Thank you for the survey and input, I will pass it along.

Brook Billmeyer/Service Manager
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