Myrtle Beach Hyundai


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1790 Reviews

ReScore Reviews™ (18)

ReScore
Overall Rating 3.722225/5Overall Rating 3.722225/5Overall Rating 3.722225/5rating 3.722225rating 3.722225
Original
Overall Rating 1.88889/5rating 1.88889rating 1.88889rating 1.88889rating 1.88889
95% Would Recommend
100% Business Response
Latest Review 39 minutes ago
Worden F. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I think your people card."
We were treated kindly.
Vehicle: 2017 Hyundai Azera
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:14 AM
Howard S. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent customer service"
Very friendly repair department. Always thinks of the customer first. Repairs are done in a timely manner.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 07:14 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/20/2017

Thank you for the nice survey and comment.

Brook Billmeyer/Service Manager
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review "
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/18/2017 05:50 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/20/2017

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Vicky O. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
The guys in service dept. are always so helpful in every way.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/18/2017 07:40 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/20/2017

Thank you for the nice survey.

Brook Billmeyer/Service Manager
Jeanine L. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional"
Service is great. Everyone is very friendly and professional.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:40 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/20/2017

We appreciate your business.

Brook Billmeyer/Service Manager
Cheryl T. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change and Tire Rotation"
I have been going here since 2016 and never any problems, the crew is always friendly and exhibit great customer service. Would definitely recommend!!! Never a long wait time, in and out within a timely manner!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/17/2017 04:45 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/17/2017

Thank you for the nice survey and comment.

Brook Billmeyer/Service Manager
Jonathan W. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! "
I always take my 2 Hyundais to the Myrtle Beach Hyundai for service. I have been using them for all service since I purchased the two cars. I have gone to other dealerships for service and have been very disappointment with my service. I always come back to Myrtle Beach! The staff is very friendly and knowledgeable. I love working with Jeff in the service department. He is very trustworthy and will work to make sure all necessary repairs are completed.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/16/2017 01:11 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/17/2017

We appreciate the very nice survey and comments.

Brook Billmeyer/Service Manager
Russell M. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service department. Better than any I have dealt with in the last 50 years."
The service writers and mechanics go out of their way to ensure everyone gets the best service possible. I appreciate their great attitude and how courteous they are.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 01:07 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/17/2017

Thank you so much for those very kind comments.

Brook Billmeyer/Service Manager
Charles E. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Customer Service"
Huge improvement in past year on timeliness and completeness of work. Staff courteous and responsive, got the work completed quickly and effectively.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/16/2017 10:00 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/16/2017

Thank you so much for that survey and we are trying to make improvements, I am glad it shows.

Brook Billmeyer/Service Manager
Janice R. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Repair
Review Created: 11/15/2017 01:13 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/16/2017

We appreciate the nice survey and comment.

Brook Billmeyer/Service Manager
Gail H. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People in the service dept. are very pleasant. Warm & friendly"
Very satisfied with both the service dept, & billing.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:43 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/15/2017

We appreciate the nice survey.

Brook Billmeyer/Service Manager
Kevin S. on 11/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quick Service"
Great
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 12:20 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/15/2017

Thank you for the survey, we will shoot for a 5 star next time.

Brook Billmeyer/Service Manager
BRIDGET W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent experience"
Very professional, timely, and fun experience. Thanks, I'll be back!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 06:31 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/15/2017

Thank you for that very nice survey.

Brook Billmeyer/Service Manager
GERALD E. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good"
Good
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 02:39 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/14/2017

Thank you for the nice survey and we will try for a 5 star next time

Brook Billmeyer/Service Manager
David H. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service at a great price"
Jeff really takes care of the customer and gets you done as quickly as possible.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:49 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

We appreciate the nice survey.

Brook Billmeyer/Service Manager
LEONARD M. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fix auto door problem"
Brook and his team were able to identify the issue and fix the problem without any drama. Thanks
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:40 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

Thank you so much for the nice survey.

Brook Billmeyer/Service Manager
Verified Customer on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people "
Just love this place.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:05 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

Thank you so much for the nice survey.

Brook Billmeyer/Service Manager
Laura L. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Routine service a breeze"
Oil changes are the only service I've needed so far on my 2015 vehicle. Everything is so easy and efficient.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/13/2017 09:27 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

I am happy that your car is doing well and we will try our best for a 5 star next time.

Brook Billmeyer/Service Manager
NINA M. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great communication--"
The appointment time was kept, with everything being done well, as far as I can tell. The only confusion was when I was told one hour, then as I checked after 1 hour, a different man told me it would take 2 hours. In the end it was 1 1/2 hours, everyone was very helpful and friendly.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/12/2017 07:57 PM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

I am sorry for the confusion and want to thank you for the nice survey.

Brook Billmeyer/Service Manager
John B. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit November 2017"
Service techs are very good and also very friendly. The Hyundai product is great I have been buying cars @ MB Hyundai for 13 years.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/12/2017 11:20 AM
Brook B., Service manager at Myrtle Beach Hyundai responded on 11/13/2017

We appreciate your business and nice survey.

Brook Billmeyer/Service Manager
Displaying Review 1 - 20 of 1790 in total