Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1283 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.700004/5Overall Rating 3.700004/5Overall Rating 3.700004/5rating 3.700004rating 3.700004
Original
Overall Rating 1.7/5rating 1.7rating 1.7rating 1.7rating 1.7
90% Would Recommend
100% Business Response
Latest Review about 15 hours ago

Reviews


RG
Reginald G.
South Holland, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
CSI
Ambience was excellent

CB
Celine B.
South Holland, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Great service .
Phil Cher 10568 was great. Took care of all that was needed to done on my Hyundai Tucson. Great Service.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/19/2018

Thank you for your feedback. We appreciate it!


BT
Byron T.
Chicago, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Amazing Customer Service
Mike and Scott are, hands down, the greatest!!!
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/17/2018

Thank you for your feedback. We appreciate it!


FA
Frankie A.
Lynwood, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Customer service
Great customer service
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/17/2018

Thank you for your feedback. We appreciate your response.


Verified Customer
Chicago, IL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Great
.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your response.


SB
Shunnette B.
Riverdale, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Service
Service employees are pleasant
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your response. We appreciate it!


Verified Customer
Dolton, IL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Maintenance
Came for some minor maintenance for my car. Was in and out and the workers were polite
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your feedback. We appreciate your response.


PH
Petchula H.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Hyundai customer friendly
Hyundai is very friendly & informative
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your feedback. We appreciate it!


LB
Lolita B.
Chicago, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Great service!
Great service done in a timely manner.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your feedback. We appreciate your response.


DS
Darla S.
Riverdale, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Service
Made appointment and I was in and out and very pleased with the timeliness of the Service department
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your response. We appreciate it!


MA
Martice A.
Hammond, IN
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Amazing
On time, got me out quickie & no hassle.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/16/2018

Thank you for your feedback, we appreciate your response!


VB
Vanessa B.
Markham, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
your team
Your team cares about the service they provide to the customes.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/14/2018

Thank  your for your feedback!


RC
Robert C.
Chicago, IL
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
super customer service
Went in for a free oil change. The service manager greeted me by name as I pulled up! Bought my car 4 months ago. The business manager spent time with me making sure I understood the warranties. In and out in no time.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/13/2018

Thank you for your feedback. We appreciate it!


DH
David H.
Blue Island, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/10/2018 Category: Service
What I expect from them
They did what they have done for the last 4 years of me dealing with them, TOOK CARE OF BUSINESS as usual. I have never had a problem with them. Knowledgeable, friendly and courteous
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/12/2018

Thank you for your feedback. We appreciate your response.


MB
Marian B.
Calumet City, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Fast,friendly service
The staff is accommodating, helpful and friendly. Love the clean waiting room. The snacks are a nice touch.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/10/2018

Thank you for your response. We appreciate it!


Verified Customer
South Holland, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great service
Great service,
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/09/2018

Thank you for your response!


TM
Timothy M.
Waterloo, IA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Good Service
Ppl were very Professional
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/09/2018

Thank you for your feedback! We appreciate it!


Verified Customer
Chicago, IL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great
Very quick
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/07/2018

Thank you for your feedback!


LP
Lois P.
Chicago, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Service Rating
Excellent service. Very professional and courteous.
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/07/2018

Thank you for your response!


SR
Sheila R.
Glenwood, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
HAPPY CAMPER
very convient for recharging cell/tablet-cool water in fridge-personality of service team especially Mike always, always courteous, polite, humorous and makes me want to 'keep coming back'!
Phil C., SERVICE MANAGER from Napleton River Oaks Hyundai responded on 11/07/2018

Thank you for your feedback, we appreciate it!