Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56
4.6

( 1793 Reviews )

ReScore Reviews™ (22)

ReScore
Overall Rating 4.1363655/5Overall Rating 4.1363655/5Overall Rating 4.1363655/5Overall Rating 4.1363655/5rating 4.1363655
Original
Overall Rating 1.81818/5rating 1.81818rating 1.81818rating 1.81818rating 1.81818
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JS
Jazzi S.
Chicago, IL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Customer service
The place was peaceful and calm. Everyone was so nice and sweet. I adore the customer service.

DS
Deborah S.
Riverdale, IL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service
The services great. The workers are very professional.

CH
Cheryl H.
Chicago, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great and fast service
I got fast and courteous service. The adviser gave me my report and explained everything

Verified Customer
Chicago, IL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Location
The good service you receive

Verified Customer
Richton Park, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/01/2019 Category: Service
HYUNDAI FEEDBACK
Would definitely recommend this dealership.

Verified Customer
Chicago, IL
2019 Hyundai Tucson
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/29/2019 Category: Service
Customer Service
Service Advisor/Assistant need better training in customer service

DK
Delaney K.
Crest Hill, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019
Mike P. was fantastic help!
Mike helped me with an oil change a few days ago and I can't praise him enough! Excellent service and had a great time just chatting with him. Thank you again Mike!

ST
Sam T.
Glenwood, IL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Recall
Will definitely return for service at this place.

TF
Temitope F.
Bolingbrook, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Quick response
The staff that attended to me did more than expected to meet my need

AW
Arthur W.
South Holland, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Very professional
Staff has always been very professional and always addresses what ever problems and concerns I have regarding my vehicle.

C
C.
Chicago, IL
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2019 Category: Service
It's ok
No comment

WA
William A.
Chicago, IL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Service
I had an appointment and the service writer meet me ,inquired about my needs and in formed me that they preform a 34 point check of my vehicle which is great. I whould rather know if there is chance something chould be wrong with my vehicle .

Verified Customer
Gary, IN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/15/2019 Category: Service
Service
Ok

Verified Customer
Calumet City, IL
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/15/2019 Category: Service
Service staff not always as courteous as business minded individuals should be for their customers to come back time and time again.
I may recommend the place to a friend with a warning attached to the recommendation.

Verified Customer
Chicago, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Fast service
Fast service

Verified Customer
Evanston, IL
2019 Hyundai Accent
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/14/2019 Category: Service
Long wait for simple scheduled oil change
I had an appointment for an oil change, and it took 2 hours. It should not take that long for a simple service that I had a scheduled appointment for. Very disappointing as I've been to a different Hyundai dealership without an appointment and it took half the time.
ZBIGNIEW G. from Napleton River Oaks Hyundai responded on 10/14/2019

we apologize for the timing situation, and we would like to reach out to you to make this right! jennifer will be reching out to you today to address this concern!


MH
Marissa H.
Chicago, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2019 Category: Service
Great service
Great service and fast pace

SI
Shalanda I.
Harvey, IL
2007 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2019 Category: Service
Customer
Speedy service and polite. I would like discounts or coupons.

LS
Larry S.
Gary, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019 Category: Service
the people you have working for you are great
perfect

AR
Angela R.
Chicago, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Car service
The people were friendly and the service was great. The advisor made sure I knew exactly what services were needed for my vehicle which I appreciated.