ReScore Reviews™ (52)
We 100% did not commit any fraud with you, and if there was any issue during your visit, why did you not ask for a manager to address what you are accusing us of?
My name is Ken Mintz and I am the manager at Napleton River Oaks Hyundai. I am glad you are happy with our new staff and happy with the time in which we where able to get your vehicle back to you. I would like to ask you to consider giving us a rescore of 5 stars as it is a direct reflection on the service advisor that took care of you. If there is any thing you need or questions you might have please feel free to contact me directly.
I just wanted to thank you for your 5 star review. We look forward to working with you again in the future and hope that next time you are pleased with all the staff you encounter.
We apologize for the situation and would like to make this right for you! we will be calling you shortly to handle these issues and give you the 5 star experiece you should have had!
Mrs. Tequila, Thank you so kindly for the review! I really appreciate you trusting Napleton Hyundai with your vehicle. I look forward ot servicing your vehicle in the future!