I do NOT recommend purchasing a vehicle from this dealership. My sales person was great, but the GM has been horrendous to deal with. I purchased a used vehicle (2022 Kia with 26k miles on it) from this dealership. Within 24 hours, the car broke down on the highway and had to be towed to the nearest Kia dealership to be serviced. After it sat in service for 2 weeks, I was notified that the part that was necessary for the repair could not be ordered and they had no timeline on when I may get my vehicle back. I notified Napleton of all of these issues as soon as I was made aware. I asked that they take the car back as a return. They said they would only take the car back if I purchased an additional vehicle through them. They didn't have any vehicles in their inventory that suited my family's needs that I felt comfortable purchasing. They refused to let me return the vehicle outright, so I opted to keep my vehicle under the condition that they cover my first month's payment. It has now been over 4 weeks without my vehicle and Napleton only offering to cover 1/4 of the payment on a vehicle that I haven't even had since it was purchased. It is going to be an additional 2-3 weeks before I get the vehicle back. The GM feels he is being "generous" with his offer. STAY FAR AWAY FROM THIS DEALERSHIP!!!!!
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