Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

224 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5Overall Rating 4.6666667/5rating 4.6666667
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
100% Business Response
Latest Review 21 days ago

Reviews


ES
Eveyln S.
Rome, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
The dealer is where I bought my Hyundai and is close to home.
Work was done in a timely manner and personnel very courteous.
Sandy T., Service Advisor from Nassief Hyundai responded on 05/05/2018

Thank you for the response and keeping your business local.

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Linesville, PA
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Efficient, able to get in quickly.
Great service!!!
Sandy T., Service Advisor from Nassief Hyundai responded on 05/04/2018

Thank you for your response and keeping your business local.

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Geneva, OH
2010 Hyundai Veracruz
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
The people
Excellent
Sandy T., Service Advisor from Nassief Hyundai responded on 04/27/2018

Thank you for response and for keeping your business local.

Nassief Service Team

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Ashtabula, OH
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Great Service
Very friendly associates. Always tells you what you need and shows you the part that needs to be replaced. No pressure put on you to have the work done.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/27/2018

Thank you for your response and keeping your business local.

Nassief Service Team

Don Mitchell
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Rome, OH
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Service review
Very friendly people, the service is very good also.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/24/2018

Thank you for the positive feedback and keeping your business local.

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


LB
Lloyd B.
Farmdale, OH
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
After sale service
I have had the Tucson for about a year now. I have taken it to Nassief for service every time. I have always had a good experience there and have always been treated courteously. Great job every time guys couldn't be happier.
Lloyd
Sandy T., Service Advisor from Nassief Hyundai responded on 04/17/2018

THANK YOU FOR THE POSITIVE FEEDBACK!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


LP
Lisa P.
Jefferson, OH
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
It's very close to home and the people are so kind.
Sandy is great and so professional. She explains everything so you can understand what's wrong and what needs or doesn't need to be done.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/17/2018

Thank you for the positive feedback and keeping your business local!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


DS
Diana S.
Ashtabula, OH
2012 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Service visit
I always have my car serviced at Jefferson Nassief.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/17/2018

Thank you for the positive feedback and keeping your business local!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


DH
David H.
Geneva, OH
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
2017 Sonata
Fast friendly service.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/16/2018

Thank you for the positive feedback!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Ashtabula, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Excellent service
Great facility and great employees
Sandy T., Service Advisor from Nassief Hyundai responded on 04/12/2018

THANK YOU FOR THE POSITIVE FEEDBACK

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


Anonymous avatar
Verified Customer
Conneaut Lake, PA
2009 Hyundai Santa Fe
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/03/2018 Category: Service
Unprofessional
The only friendly person there was the guy who checked my car in. Everyone else seemed like they had better places to be. When told what was wrong with my car, the person was rude and sarcastic with my father and I.
Sandy T., Service Advisor from Nassief Hyundai responded on 04/04/2018

Will call you later this morning, let me investigate this.

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


LD
Louis D.
Fairview, PA
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Personal review
The staff is always professional and first rate in their knowledge and their appreciation of my good faith
Sandy T., Service Advisor from Nassief Hyundai responded on 03/28/2018

Thank you for the positive response!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


DD
Dennis D.
Ashtabula, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
2017 Hyundai
When I informed nassief And Hyundai manufacturing about a problem I had with my new car, Hyundai worked with nassief to resolve the problem and both Hyundai and nassief kept me informed. Thanks to both I have my car back and enjoying it everyday.
Sandy T., Service Advisor from Nassief Hyundai responded on 03/27/2018

Thank you for the positive response!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


NI
Nicholas I.
Conneaut, OH
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Excellent
Great people, great service!
Sandy T., Service Advisor from Nassief Hyundai responded on 03/24/2018

Thank you for the positive feedback and keeping your business local!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


CN
Constance N.
Conneaut, OH
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Service sells cars!!!!!
Your service depart sell cars. Best service department I have ever used. Sandy is a great person to deal with.
Sandy T., Service Advisor from Nassief Hyundai responded on 03/23/2018

Thank you for the kind works and positive feedback!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


MG
Mary G.
Jefferson, OH
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
the people and the service
I really believe in the service and care of the service department. even my old world husband has become a fan-he states the prices are high but the service is what makes it!
Sandy T., Service Advisor from Nassief Hyundai responded on 03/21/2018

Thank you for the positive feedback and keeping your business local!!

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


DL
Donald L.
Pataskala, OH
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Great people - always dependable
Another job well done!
Sandy T., Service Advisor from Nassief Hyundai responded on 03/20/2018

Thank you for the positive feedback!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


JC
Janet C.
Geneva, OH
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Very accommodating
Customer friendly and very accommodating !!!
Sandy T., Service Advisor from Nassief Hyundai responded on 03/16/2018

Thank you for the positive feedback!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


MA
Marlene A.
Ashtabula, OH
2014 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
always great service
good people
Sandy T., Service Advisor from Nassief Hyundai responded on 03/16/2018

Thank you for the positive feedback!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com

Sandy T., Service Advisor from Nassief Hyundai responded on 03/16/2018

Thank you for the positive feedback!!

Sandy Tuttle
Service Manager
Nassief Auto Group
440-576-1010
service2@nassief.com


JE
James E.
Ashtabula, OH
2013 Hyundai Santa Fe S
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/13/2018 Category: Service
You decide o no comment
Go back to Jenkins
Sandy T., Service Advisor from Nassief Hyundai responded on 03/14/2018
  • Mr Eleksten
    I apologize for your visit and will be contact to you when I come in later this morning! Unfortunately, we have had some illness and people off work, including myself!

 

Sandy Tuttle
Service Advisor
Nassief Auto Group
440-576-1010
service2@nassief.com


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