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SureCritic / Auto Maintenance / National Auto Group
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National Auto Group

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard We here at National Auto Group are dedicated to auto repair and to serving you with quality & value. We have been serving our families, here in the Chicagoland area for many years and enjoy a high level of trust and repeat business from our many customers. This trust we enjoy is earned, one happy customer at a time, and we work very hard to keep it. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(773) 293-6066
Visit Website
Closed
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
5740 N Western Ave Chicago, IL 60659
Get Directions
National Auto Group's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(608 Reviews)
Write a Review
Recent Reviews
MH
gravatar
MEHNUSH H.
Chicago, IL
Buick Regal
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2026
verified customerVerified Customer
10
My first time there and everything was amazing!
I took my car to National Auto Group on Western for the first time and the receptionist and Mr. Ricardo were very pleasant and professional. My check engine light was on because my car had issues with O2 sensor and air flow. When I went there, I instantly felt that my car was at good hands and they were honest, and fair with pricing. It took them less than 24 hours to order parts and fix my car. I am 100% going back there and have already recommended them to my friends, family and collogues.
I loved the cat too:)

I truly had an amazing experience.
Thank you,
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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