Newby's Automotive Center


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

208 Reviews

97% Would Recommend
Latest Review 3 days ago
AMBER H. on 11/21/2017
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"Fast service "
I’ve been taking my cars to Newby’s for over 7 years and never had any issues. Always fast service
Vehicle: Dodge Charger
Service Date: 11/20/2017
Review Created: 11/21/2017 08:51 PM
Danielle B. on 11/21/2017
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Danielle said the business was very honest and professional.
Vehicle: Ford Edge
Category: Service
Service Date: 11/10/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Rodney E. on 11/21/2017
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Spoke with Tamara. She said the service was done in a timely manner and the staff was friendly.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jessecia J. on 11/21/2017
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Jessecia said the service was good. It was quick and she was treated well.
Vehicle: Chrysler 300
Category: Service
Service Date: 10/23/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Frank G. on 11/17/2017
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Spoke with Frank's wife. She said she has visited this business for years and they do a great job. She will continue to visit them.
Vehicle: Saturn SL
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Thanks to the Frank and his wire family we love doing business with great pepole like Frank, thanks for the good review and thank you for your business

Anna G. on 11/15/2017
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Anna said the staff were very nice, helpful and kind. She was very happy with the service.
Vehicle: Cadillac Seville
Category: Service
Service Date: 10/04/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Thank you Anna for the king review and being a great customer 

Gabriel K. on 11/13/2017
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Gabriel said he had no issues.
Vehicle: Mazda CX-5
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Thank you for being a good customer Gabriel and thank you for the 5 star rating

Pat C. on 11/11/2017
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Pat said the employees were honest. They provided professional expertise. The work was exceptional and it was completed on time. The price was less than he anticipated.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Wayne A. on 11/10/2017
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"Great at diagnosing vehicle problems. Responsible & timely communication."
Understands and accommodates customer immediate needs and concerns. Great response time in diagnosing, relaying an accurate repair cost/time, and completing repairs and maintenance. Complete satisfaction of repairs and maintenance on our two family vehicles, AND son's vehicle visiting from out-of-State. Through great customer service, timely response and correct diagnosis and repairs ... Newby's has earned our trust and our continued business.
Service Date: 11/09/2017
Review Created: 11/10/2017 05:02 AM
Marg P. on 11/09/2017
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Marg said the service was pretty good. She has had no issues so far.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Bruce D. on 11/07/2017
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Bruce said this business fixed the problem.
Vehicle: Chevrolet Express Cargo Van
Category: Service
Service Date: 11/01/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Joseph S. on 10/31/2017
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Joseph said this business provided good service. It took a little longer because the wrong part was originally ordered but afterwards everything was done well, for a good price.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 10/27/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Evelyn H. on 10/30/2017
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Evelyn said the employees were really helpful. She appreciated them explaining her service.
Vehicle: Ford Explorer
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Dallas R. on 10/30/2017
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Dallas she said this is a family oriented business. They are always polite and honest. She really likes that. It makes her comfortable.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Cole J. on 10/26/2017
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Cole said this business provided great customer service.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/20/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Kristen K. on 10/25/2017
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Kristen said the price is not fair, however the staff provides good service.
Vehicle: Kia Sedona
Category: Service
Service Date: 10/16/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Kevin S. on 10/20/2017
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Kevin said the staff provided good service.
Vehicle: Dodge Charger
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
JOHN R. on 10/13/2017
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"Great customer service"
Front end problems that resulted from installation of two different defective steering gears. Conley and Craig allowed me to purchase my own steering gear from a specialized supplier, then reimbursed me for my cost, including shipping. It was an arduous process overall, but they made it right in the end.
Vehicle: Chevrolet Suburban
Service Date: 10/10/2017
Review Created: 10/13/2017 09:29 PM
Kirk B. on 10/09/2017
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Kirk said he has been taking his vehicles to this business for 10 years and he would recommend them for service.
Vehicle: HUMMER H3
Category: Service
Service Date: 10/03/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
FIELDING W. on 10/08/2017
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"Timely service at a good price."
Timely service at a good price. Two thumbs up for Newbys.
Vehicle: Buick Century
Service Date: 09/22/2017
Review Created: 10/08/2017 11:43 AM
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