Newby's Automotive Center


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

223 Reviews

97% Would Recommend
Latest Review 8 days ago
SHERAL R. on 01/15/2018
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"Great Customer Service"
Newby's family business always does a great job. Friendly and great customer service.
Vehicle: Chevrolet Suburban
Service Date: 01/11/2018
Review Created: 01/15/2018 05:04 PM
Charlotte P. on 01/13/2018
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Charlotte said she has dealt with this business for many years. She is very pleased with the service. The employees were honest and she is pleased on how well they treat their customers.
Vehicle: Buick Century
Category: Service
Service Date: 01/08/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Tyler W. on 01/11/2018
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Tyler said the service was wonderful and the price was competitive.
Vehicle: Chevrolet Avalanche
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
PEGGY R. on 01/05/2018
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"Thanks Newbys!"
I am thrilled at the honest and fast service Newbys offers. I highly recommend them!
Vehicle: Buick Regal
Service Date: 01/04/2018
Review Created: 01/05/2018 09:24 PM
DICK N. on 01/04/2018
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"Excellent, Honest and Very Profesional."
Very clean shop. Highly recommended. Very satisfied with the work performed on my GMC.
Vehicle: GMC Acadia
Service Date: 01/02/2018
Review Created: 01/04/2018 05:47 AM
James D. on 12/29/2017
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James said the employees provided great service and the repairs were done quickly.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/21/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Terence M. on 12/27/2017
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Terence said the service was great.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Scott P. on 12/22/2017
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Scott said the staff members were honest, did what they said they would do, treated him well and got his vehicle done quickly.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/15/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Kevin B. on 12/22/2017
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Kevin said this business was easy to work with, and he appreciated their service. His engine light came back on, and he will take it back for them to look at.
Vehicle: Mitsubishi Eclipse
Category: Service
Service Date: 12/15/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Lisa K. on 12/18/2017
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Spoke with Drew. He said he and his wife have taken their vehicle to the business before, and they've always been fair. They do good work.
Vehicle: Dodge Charger
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Jimmy H. on 12/08/2017
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Jimmy said this business has been really good and they have helped him out any way they can. He has been having issues with his vehicle. It's not their fault, but his vehicle still does not run. They have been gracious about helping him keep his vehicle at their facility until he can get it where he needs to take it. They did what they said and they got the job done in a timely manner.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/04/2017
Review Created: 12/08/2017
This review was collected via phone interview by Customer Research Inc.
GARRY C. on 11/25/2017
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"Another Excellent experience at Newby's"
Price quoted, time promised to complete and quality of the services provided were outstanding!
Vehicle: Ford Explorer
Service Date: 11/24/2017
Review Created: 11/25/2017 11:14 PM
Jon A. on 11/24/2017
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Jon said he had trouble communicating what he wanted done during his first few visits to this business, but once they all got on the same page the service was great.
Vehicle: Chevrolet Monte Carlo
Category: Service
Service Date: 10/11/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
AMBER H. on 11/21/2017
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"Fast service "
I’ve been taking my cars to Newby’s for over 7 years and never had any issues. Always fast service
Vehicle: Dodge Charger
Service Date: 11/20/2017
Review Created: 11/21/2017 08:51 PM
Danielle B. on 11/21/2017
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Danielle said the business was very honest and professional.
Vehicle: Ford Edge
Category: Service
Service Date: 11/10/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Rodney E. on 11/21/2017
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Spoke with Tamara. She said the service was done in a timely manner and the staff was friendly.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Jessecia J. on 11/21/2017
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Jessecia said the service was good. It was quick and she was treated well.
Vehicle: Chrysler 300
Category: Service
Service Date: 10/23/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Frank G. on 11/17/2017
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Spoke with Frank's wife. She said she has visited this business for years and they do a great job. She will continue to visit them.
Vehicle: Saturn SL
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Thanks to the Frank and his wire family we love doing business with great pepole like Frank, thanks for the good review and thank you for your business

Russell H. on 11/16/2017
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Spoke with Russell's wife. She said the vehicle was leaking oil in her garage. She always trusts this business wholeheartedly and knows that issue will be corrected.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/14/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Called Russell on 11-21-17 to make sure we corrected a bad oring on the oil filter. He said everything was fine and would give us a 4 or 5 star rating. We thank Russell for giviing us the opportunity to correct the problem and being a great customer

Anna G. on 11/15/2017
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Anna said the staff were very nice, helpful and kind. She was very happy with the service.
Vehicle: Cadillac Seville
Category: Service
Service Date: 10/04/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
CONLEY N. at Newby's Automotive Center responded on 11/21/2017

Thank you Anna for the king review and being a great customer 

Displaying Review 1 - 20 of 223 in total