Reviews
JJ
Janet J.
La Porte, IN
2018 Hyundai Elantra
Verified Customer
They are quick, thorough, friendly and easy to work with.
Everything was great when I had my car serviced. Sheila Howe was my customer contact and she was very friendly and helpful.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/13/2019
Thank you Janet, Your always a pleasure to work with !
M.CoffelService Director
219-878-1133
WS
Wilbert S.
Trail Creek, IN
2016 Hyundai Veloster
Verified Customer
Service
I go here for a full synthetic (Mobile 1) oil change. They service conveniently, have a reasonable price, and have not had any problems.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/12/2019
Good to hear Mr.Smith ,we look forward to your next visit!
M.CoffelService Director
219-878-1133
MB
Montri B.
Michigan City, IN
2016 Hyundai Tucson
Verified Customer
Services recalled
Get job done in decent amount of time.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/11/2019
We know your time is important !
M.CoffelService Director
219-878-1133
CH
Charles H.
Valparaiso, IN
2018 Hyundai Tucson
Verified Customer
Mike and Sheila in service are very good at their job
Very honest and deal with people very well
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/11/2019
Glad to have you aboard !
M.CoffelService Director
219-878-1133
Verified Customer
New Buffalo, MI
2004 Hyundai Sonata
Verified Customer
Service
The service is always quick but efficient and everyone that works there are very nice.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/11/2019
We work hard for you , our best customers!
M.CoffelService Director
219-878-1133
LW
Lynn W.
La Porte, IN
2015 Hyundai Sonata
Verified Customer
Promptness & Friendliness
Nielsen Hyundai is always ready for me when I have an appointment. Everyone with whom I come into contact with, in person or on the phone, is friendly, polite & concerned.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/08/2019
Your always so kind Lynn , Thank you for all the opportunities!
M.CoffelService Director
219-878-1133
JJ
James J.
Chesterton, IN
2016 Hyundai Sonata Hyb
Verified Customer
Oil Change and Oil Filter Change.
Always you due a Excellent Job. Keep up the Good Work.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 02/04/2019
See you in a few months!
M.CoffelService Director
219-878-1133
AM
Amy M.
La Porte, IN
2018 Hyundai Sonata
Verified Customer
Recall
Took in my car and recall was fixed on a very timely manner.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/30/2019
Good to have you with us ...! Thank you !
M.CoffelService Director
219-878-1133
TO
Tom O.
Michigan City, IN
2007 Hyundai Entourage
Verified Customer
Great service.
Needed a new battery. Was in and out in thirty minutes.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/25/2019
Thanks Tom , Long time customer !
M.CoffelService Director
219-878-1133
CD
Charlene D.
Michigan City, IN
2014 Hyundai Elantra Gt
Verified Customer
friendly and caring
Everyone there is friendly and knowledgeable.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/24/2019
Customer like you Charlene give us reason to be friendly ! Thank you so much!
M.CoffelService Director
219-878-1133
LF
Laura F.
Chesterton, IN
2018 Hyundai Tucson
Verified Customer
Excellent Service
As always able to make an appointment for routine maintenance convenient for me.
In and out quickly for routine maintenance and friendly staff.
In and out quickly for routine maintenance and friendly staff.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/24/2019
Cant say enough about how wonderful our customers are to us ! Thank you !!
M.CoffelService Director
219-878-1133
NF
Natalie F.
Burns Harbor, IN
2013 Hyundai Elantra
Verified Customer
Friendly service
1st time using the service department. Everyone was super nice and it is very convenient! Will definately be back.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/24/2019
Glad you are happy with us , look forward to seeing you !
M.CoffelService Director
219-878-1133
SP
Scott P.
Michigan City, IN
2018 Hyundai Kona
Verified Customer
Solid dealership
We are completely pleased with the service, staff, and courtesy of Nielson Hyundai.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/22/2019
As we are completely pleased with customers such as yourselves!
Thank you truly!
Service Director
219-878-1133
RP
Robert P.
Michigan City, IN
2015 Hyundai Sonata
Verified Customer
Excellence
Nielsen Hyundai. Fast and friendly professionals.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/21/2019
Thank you Sir , we work hard to take great care of our customers!
M.CoffelService Director
219-878-1133
GT
Gary T.
La Porte, IN
2014 Hyundai Elantra Gt
Verified Customer
Quality
Prompt, courteous, professional
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/18/2019
Thank you Sir !
M.CoffelService Director
219-878-1133
ST
Susan T.
La Porte, IN
2014 Hyundai Tucson
Verified Customer
Service shop is very personable to deal with.
I'm always happy with the service I receive at Nielsen.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/16/2019
Good to have you with us , Susan !
M.CoffelService Director
219-878-1133
LP
Laure P.
Michigan City, IN
2015 Hyundai Santa Fe S
Verified Customer
Fabulous!!
The service department at Nielsen Hyundai continuously exceeds my expectations. My most recent visit pertained to issues still covered under warranty. I was told up front there would be no charge, which I greatly appreciated. I spoke with Michael regarding an appointment time, and nothing was immediately available. When I told him my car could not be locked in its current condition, he squeezed me into their busy schedule to ensure the problem could be solved as soon as possible. Not only did the service department act quickly, they also came to my place of work to pick up my car, fixed the problem, and returned my car by the end of my work day. I am so impressed! I shared my experience with some of my co-workers, and they were in awe that a dealership offered that kind of service. I will ALWAYS take my car to Nielsen for service. They are second to none!!!
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/14/2019
Perfect words, Thank you , we like to be just what we consider our customers to be, 2nd to none ! With out you we are all out of work !
M.CoffelService Director
219-878-1133
GC
George C.
Porter, IN
2012 Hyundai Azera
Verified Customer
Lub Service
Regular Lub and Oil service. In on time, out in 30 min.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/11/2019
Thank you George !
M.CoffelService Director
219-878-1133
DL
Dennis L.
Burns Harbor, IN
2017 Hyundai Elantra
Verified Customer
Professional personnel
Thank you for taking care of my car and me as well.
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/07/2019
Super great guy to work with , Glad to see you !
M.CoffelService Director
219-878-1133
DB
David B.
Chesterton, IN
2013 Hyundai Elantra
Verified Customer
professionalism
Everyone is professional and your time is respected!
Recommended
Michael C C., Service Director from Nielsen Hyundai responded on 01/07/2019
Thank you , and thank you for your respect as well Sir !
M.CoffelService Director
219-878-1133