Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1346 Reviews

99% Would Recommend
Latest Review about 10 hours ago

Reviews


JS
JOANN S.
Windsor Locks, CT
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Recent service
Can’t say enough good things about Chris and his service department. They are so accommodating and friendly. They always make me feel my car problems are their problems. I know my Audi is in good hands at north bay.

JK
JASON K.
Wilbraham, MA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
great vehicles with an incredible staff
Second time doing business with NBI and first time was great and this recent purchase was even better. The car was perfect, delivered as promised, the sales staff is knowledgeable with a caring support staff

RL
ROBERT L.
Avon, CT
Audi R8
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Efficient. High quality. Fair price
In a word - awesome

YJ
Yanli J.
Avon, CT
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Yanli said their service is great.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
Portland, CT
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Awesome!
I won’t go any where else. Not even for an oil change. They go above and beyond!

MV
MIGUEL V.
Enfield, CT
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Reasonable charges
Quick and reliable service.

EM
Elizabeth M.
Simsbury, CT
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Spoke with Joe. He said the business did a very good job.
This review was collected via phone interview by Customer Research Inc.

MA
MICHAEL A.
Longmeadow, MA
Audi S4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
commitment and service
I am always pleased with the service I receive at Northbay, Chris Garland has always taken great care of me and my S4. I fully trust him and his service crew, and I am always pleased with the quality work they do!

DT
DAN T.
South Windsor, CT
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Their attention to details!
As always when I bring my car in for service I'm met by a friendly capable crew. If i have any questions they alway find the answers for me. It's nice going to a place where you can trust the people and what they tell you. I highly recommend North Bay!

EG
Edward G.
Westfield, MA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Edward said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

SB
Seth B.
Bloomfield, CT
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Seth said the employees were friendly. They provided prompt service.
This review was collected via phone interview by Customer Research Inc.

MM
Maryam m.
Enfield, CT
Mercedes-Benz C300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Maryam said he enjoys going to this business because the staff treat him well and they do a great job.
This review was collected via phone interview by Customer Research Inc.

CS
CHRISTOPHER S.
Westfield, MA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great Service
North Bay’s service department is always willing to go above and beyond to keep their customers satisfied.

JS
JOHN S.
Windsor Locks, CT
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Great Service
On time, efficient and great group of people to work with.

DO
DAVID O.
Manchester, CT
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Excellence
Both the sales and service department are as professional as one could ask for. Have and will continue to recommend to everyone I encounter.

JS
Judi S.
Middletown, CT
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Judi said this business was fantastic, quick, and efficient. They were very nice. She was happy and pleased with the service. Chris was very good.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Hartford, CT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Bill said that the business does the best to help their customers.
This review was collected via phone interview by Customer Research Inc.

AK
ANNIE K.
Pomfret Center, CT
Audi RS 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018
Tire/wheel service
This was my first time doing business with North Bay. I wouldn’t hesitate to return if needed. Everyone was courteous and professional.

AR
ALANZO R.
Middletown, CT
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Excellent work and professional
Excellent work and professional, Thanks for the services

AG
Austin G.
Palmer, MA
Volkswagen Golf
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Austin said he really appreciates all of Dave's, John's and Derrick's help. All of them went out of their way to make sure everything turned out great, and he will be forever grateful.
This review was collected via phone interview by Customer Research Inc.