99% Would Recommend
Latest Review 3 days ago
Sue L. on 11/15/2017
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Sue said the business did a good job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/13/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
ROAN T. on 11/14/2017
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"Services"
New facilities, friendly staffs
Vehicle: Audi A4
Service Date: 11/13/2017
Review Created: 11/14/2017 05:06 AM
DAN R. on 11/14/2017
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"New tires "
Chris and his team make he choice easy. They always make me feel like the most important customer they have. Fantastic service and good value. No need to go anywhere else
Vehicle: Audi A6
Service Date: 11/13/2017
Review Created: 11/14/2017 04:15 AM
Jeff C. on 11/14/2017
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Jeff said they did a good job, at a reasonable price.
Vehicle: Audi A6
Category: Service
Service Date: 11/07/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
EMAD E. on 11/12/2017
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"Prompt service"
Respect of time, problems addressed, inspected the whole vehicle, ensured safety and reliability of vehicle before completing the job.
Vehicle: Mercedes-Benz S550
Service Date: 11/09/2017
Review Created: 11/12/2017 07:34 AM
Manny A. on 11/07/2017
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Manny said the staff treats him well. They were helpful and he is very happy with the service.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/23/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Eric H. on 11/06/2017
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Eric said there have not been any issues. The staff has provided good service.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 10/26/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
John D. on 11/06/2017
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John said this business did a good job and the staff made him feel like they cared about him.
Vehicle: Volkswagen Golf R
Category: Service
Service Date: 10/24/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Anita G. on 11/06/2017
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Anita said she had excellent service. She had no complaints.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 10/27/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
LAWRENCE E. on 11/02/2017
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"Chris great job as usual"
Friendly staff, and good job by your service mgr(Chris)
Vehicle: Mercedes-Benz E-Class
Service Date: 11/01/2017
Review Created: 11/02/2017 08:10 AM
ALANZO R. on 10/28/2017
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"Personable, Courtesy "
Thankful
Vehicle: Mercedes-Benz ML350
Service Date: 10/05/2017
Review Created: 10/28/2017 03:12 PM
LINDA O. on 10/28/2017
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"The people and their committment to get it right the first time..."
Great customer service
Vehicle: Mercury Milan
Service Date: 10/27/2017
Review Created: 10/28/2017 06:01 AM
STEVE H. on 10/26/2017
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"Another great service experience at Northbay"
Prompt, friendly, quick and reasonably priced service - every time I go to Northbay.
Vehicle: Mercedes-Benz C300
Service Date: 10/25/2017
Review Created: 10/26/2017 04:40 AM
Jeffrey G. on 10/26/2017
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Jeffrey said the employees are really good and he likes them a lot.
Vehicle: Audi Q7
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Dillon G. on 10/24/2017
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Dillon said that he came in looking for a specific tire and everything that needed to happen for the tire to work adequately happened. The staff did a great job.
Vehicle: Volkswagen Rabbit
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Barbara P. on 10/23/2017
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Barbara said the staff couldn't have made the experience easier for her. When she got to the business the loaner vehicle was in the parking lot and it was already warmed up.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
ALBERT R. on 10/20/2017
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"Always clear on what needs to be done."
Chris is always clear and informs the customer of what needs to be done on your vehicle.
Vehicle: Audi Q7
Service Date: 10/18/2017
Review Created: 10/20/2017 04:24 AM
ILIR B. on 10/20/2017
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"Always great service"
I have been bringing my cars here for years and Chris always gets me in in time and the cars get fixed on a timely manner and get fixed the right way
Vehicle: Mercedes-Benz S500
Service Date: 10/18/2017
Review Created: 10/20/2017 02:54 AM
HOLLY B. on 10/19/2017
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"Excellent service."
Quick, friendly, accommodating.
Vehicle: Audi A5
Service Date: 10/17/2017
Review Created: 10/19/2017 03:03 AM
Heath L. on 10/18/2017
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Heath said the staff was honest and polite. They provided good service and he stated they made him feel comfortable.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 10/13/2017
Review Created: 10/18/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1142 in total