99% Would Recommend
Latest Review 1 day ago
ROB C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional service reasonable prices"
I have consistently found North Bay to be honest and accurate with my repairs. Chris always makes me feel like his most important customer.
Vehicle: Audi A4
Service Date: 01/15/2018
Review Created: 01/16/2018 08:29 PM
Kevin S. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kevin said they got his vehicle in, they fixed the problem right away, and there were no issues.
Vehicle: Mercedes-Benz GL-Class
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
MARK F. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"North Bay Imports "
Fast and accurate service. Very friendly staff, takes all the anxiety out of taking your car in for service I have encountered at other dealerships!! I recommend North Bay Imports!!
Vehicle: Mercedes-Benz E-Class
Service Date: 01/09/2018
Review Created: 01/11/2018 06:44 PM
SUSAN K. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Car was taken in quickly and I was greeted and it was a very quick service
Vehicle: Audi A3
Service Date: 01/08/2018
Review Created: 01/08/2018 09:08 PM
KATHRYN K. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they do what they say and do it well. Fair prices for great service."
They understand service and quality,.
Vehicle: Audi Q5
Service Date: 01/05/2018
Review Created: 01/08/2018 08:04 AM
FRED G. on 01/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always the best."
As usual, prompt friendly competent service. A value as well!
Vehicle: Mercedes-Benz E-Class
Service Date: 01/05/2018
Review Created: 01/07/2018 06:14 AM
ILIR B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great "
Every time I bring one of my cars in the service is top notch and Chris always takes care of everything in a timely manner.
Vehicle: Audi A6
Service Date: 01/05/2018
Review Created: 01/06/2018 07:44 PM
JOSE A. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Dept"
Just after the New Year 2018, I scheduled a service appt and have my snow tires put on my Audi S5. My original service appt was scheduled for the following Tues, 01/09. A snow storm was forecasted for Thurs, I called Chris from service Wed morning & asked him if it was possible to squeeze in a tire change that day. He went above and beyond to get me in that day. Service has always been great and I’m grateful to Chris and his service team to get my tires changed so quickly!
Vehicle: Audi S5
Service Date: 01/03/2018
Review Created: 01/06/2018 05:59 PM
ROBERT W. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & Easy"
We were looking at an Audi Q7 and Q5. Jackson had them ready to go for a test drive when we got there. Once we made our decision everything else including the financing went fine. The woman who took care of the paperwork was great and we were out of there in our Q5 in a very timely manner. This is our second Audi from Northbay and we'd return.
Vehicle: Audi Q5
Service Date: 01/02/2018
Review Created: 01/04/2018 06:13 PM
Shantel D. on 01/04/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Gabriel. She said they did a pretty good job, but they could improve.
Vehicle: Audi A4
Category: Service
Service Date: 12/29/2017
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
ADAM S. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistent outstanding service"
There's never a doubt that you will be treated right at Northbay - they are real people who just want to do the right thing.
Vehicle: Audi A6
Service Date: 12/28/2017
Review Created: 01/01/2018 07:10 AM
MATTHEW S. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!!"
The service at Northbay is second to none. If you own an Audi or any car and want to best and most fair experience when servicing your car go to Northbay!!!
Vehicle: Audi A4
Service Date: 12/29/2017
Review Created: 12/31/2017 05:59 AM
MELIKE Y. on 12/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service!"
I have never had a bad experience with North Bay Imports. They are always wonderful to work with.
Vehicle: Audi A3
Service Date: 12/27/2017
Review Created: 12/28/2017 11:45 AM
JOAN D. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Notch Service"
They found the problem quickly and had it fixed the same day. Excellent people!
Vehicle: Mercedes-Benz 240D
Service Date: 12/22/2017
Review Created: 12/27/2017 05:18 AM
JOAN D. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Work was done on time and done correctly. Will return.
Vehicle: Mercedes-Benz E350
Service Date: 12/26/2017
Review Created: 12/27/2017 05:15 AM
JOANN S. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
When I bring my car to Northbay for servicing I’m always greeted with a warm hello and a smile. There is never a doubt in my mind that my car will be well taken care of. They are very accommodating to my schedule. Very fast and efficient.
Vehicle: Audi A4
Service Date: 12/08/2017
Review Created: 12/26/2017 03:16 PM
Diane B. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diane said the staff always take great care of her. Chris provided great customer service.
Vehicle: Mercedes-Benz C300
Category: Service
Service Date: 12/22/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
RUSSELL S. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Window regulator replace"
They know how to take care of their customers.
Vehicle: Audi A6
Service Date: 12/21/2017
Review Created: 12/23/2017 06:31 AM
Shane H. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shane said his experience went very well. The staff did everything on time, at a low cost.
Vehicle: BMW X5
Category: Service
Service Date: 12/18/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
JESSE V. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome staff"
I love working with the NBI staff, everyone is really friendly and work hard to get you the car you want. This will always be my first stop for cars.
Vehicle: Audi A3
Service Date: 12/22/2017
Review Created: 12/22/2017 08:37 PM
Displaying Review 1 - 20 of 1182 in total