Reviews
JM
Joan M.
Fort Wayne, IN
Subaru Forester
Verified
Joan said she was comfortable taking her vehicle into the business. Mitch is trustworthy and easy to talk with.
Recommended
This review was collected via phone interview by Customer Research Inc.
RG
RYAN G.
Fort Wayne, IN
Saab 9-3
Verified
Details are important
Upon servicing my car.. the tech here are very good. The details are important and I’ve been going here for years. They are trustworthy mechanics and staff. Thanks again for fixing the air conditioner on this 95 degree day. It’s working too well, berrr!
Recommended
AA
Ahmad A.
Fort Wayne, IN
Dodge Pickup
Verified
Ahmad said he was happy with everything at the business and the service was prompt. He will be returning to the facility for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
CA
Carol A.
Fort Wayne, IN
Toyota Camry
Verified
Carol said the service was good. They were able to get her an appointment, and get her in and out. She had no problems.
Recommended
This review was collected via phone interview by Customer Research Inc.
JB
Jim B.
Fort Wayne, IN
Chevrolet Blazer
Verified
Jim said the business always does a good job. He said they are very dependable, the facility is always clean and they do excellent work.
Recommended
This review was collected via phone interview by Customer Research Inc.
VK
Vicky K.
Indiana
Chevrolet Impala
Verified
Vicky said she liked the people there. The business has always done good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JG
Janice G.
Fort Wayne, IN
Mechanics are attentive to details
Had my car in for a Road Ready. I have a 22 year old car which they have been servicing for several years. While inspecting the car they noticed the front brakes needed rotors and pads. I was waiting on the car and when they told me they could do that repair later in the afternoon I was pleased. They gave me a ride home and came and picked me up when the car was done. Nice people and a good place to do business with.
Recommended
NS
Nancy S.
Fort Wayne, IN
GMC Terrain
Verified
Nancy said the business was informative about what needed to be done and how much it would cost. The staff were friendly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Charles B.
Fort Wayne, IN
Chevrolet Malibu
Verified
Charles said the business got his vehicle fixed at a reasonable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Fort Wayne, IN
Ford Taurus
Verified
Always great service
I have been going to North Wells Service Center for years. Mitch and his crew are great. They only repair what is necessary. Even when we had a disagreement one time, Mitch and I were able to work it out, showing his commitment to retaining a valued customer. I continue to return to this shop each time knowing I will be taken care of.
Recommended
Mitch R. from North Wells Service Center responded on 06/04/2018
Thank you so much.
Mitch
Mitch R. from North Wells Service Center responded on 06/04/2018
North Wells Service Center
PL
Patty L.
Fort Wayne, IN
Chevrolet Malibu
Verified
Patty said the staff were very helpful, friendly, and they did what she needed to get done.
Recommended
This review was collected via phone interview by Customer Research Inc.
ES
Eric S.
Columbia City, IN
Subaru Outback
Verified
Eric said that the staff are always great, helpful and provide fair pricing.
Recommended
This review was collected via phone interview by Customer Research Inc.
RK
Robert K.
Fort Wayne, IN
Chrysler Town & Country
Verified
Robert said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
PS
Pat S.
Fort Wayne, IN
Buick Century
Verified
Pat said they did a great job.
Recommended
This review was collected via phone interview by Customer Research Inc.
DH
Darrel H.
Fort Wayne, IN
Ford Taurus
Verified
Darrel said the staff were very nice. They handled everything well and got his vehicle back to him quickly. The price of the repairs was excellent, which he appreciated.
Recommended
This review was collected via phone interview by Customer Research Inc.
GM
Greg M.
Auburn, IN
Volkswagen Passat Sedan
Verified
Greg said he has been really pleased with the business. He said the staff are easy to work with and they got the job done, in a timely fashion. They provided good communication.
Recommended
This review was collected via phone interview by Customer Research Inc.
MS
Mary S.
Fort Wayne, IN
Ford Taurus
Verified
Mary said the business treated her right. She said she trusts them and is very satisfied with their work.
Recommended
This review was collected via phone interview by Customer Research Inc.
CB
Colby B.
Fort Wayne, IN
Fast,friendly, and reliable service. Honest in their dealings with customers, too.
I would recommend this place to anyone asking about quality, reliable work on their vehicles.
Recommended
Mitch R. from North Wells Service Center responded on 05/11/2018
Thank you for the grewat review. We will always be here for you.MitchNorth Wells Service Center
JA
JOSEPH A.
Fort Wayne, IN
Chevrolet Colorado
Verified
Very Honest Shop!
In my past experience, everything is always straightforward and to the point. Any questions that I have get answered honestly and they don't try to get you to fix what is not broken like other shops that I have dealt with! Their service is very timely and they keep you in the loop about what is going on with your vehicle. I would recommend them to anybody, friends, family, etc.. and I trust the repairs that they provide 110%. I have not had a single issue yet! Thanks guys!
Recommended
Mitch R. from North Wells Service Center responded on 05/07/2018
Thank you for the kind words. We will always try to meet your expectation.
Mitch
Verified Customer
Fort Wayne, IN
Chevrolet Impala
Verified
Alignment in a hurry
Scheduled alignment and tire pressure sensor, on closer inspection discovered a worn tie rod end that needed replaceing... car was ready for pick-up before lunch and drives extremely well! Very satisfied!
Recommended