Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

817 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


JM
Joan M.
Fort Wayne, IN
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Joan said she was comfortable taking her vehicle into the business. Mitch is trustworthy and easy to talk with.
This review was collected via phone interview by Customer Research Inc.

RG
RYAN G.
Fort Wayne, IN
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Details are important
Upon servicing my car.. the tech here are very good. The details are important and I’ve been going here for years. They are trustworthy mechanics and staff. Thanks again for fixing the air conditioner on this 95 degree day. It’s working too well, berrr!

AA
Ahmad A.
Fort Wayne, IN
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Ahmad said he was happy with everything at the business and the service was prompt. He will be returning to the facility for service.
This review was collected via phone interview by Customer Research Inc.

CA
Carol A.
Fort Wayne, IN
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Carol said the service was good. They were able to get her an appointment, and get her in and out. She had no problems.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Fort Wayne, IN
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jim said the business always does a good job. He said they are very dependable, the facility is always clean and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

VK
Vicky K.
Indiana
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Vicky said she liked the people there. The business has always done good work.
This review was collected via phone interview by Customer Research Inc.

JG
Janice G.
Fort Wayne, IN
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06/08/2018
Mechanics are attentive to details
Had my car in for a Road Ready. I have a 22 year old car which they have been servicing for several years. While inspecting the car they noticed the front brakes needed rotors and pads. I was waiting on the car and when they told me they could do that repair later in the afternoon I was pleased. They gave me a ride home and came and picked me up when the car was done. Nice people and a good place to do business with.

NS
Nancy S.
Fort Wayne, IN
GMC Terrain
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Nancy said the business was informative about what needed to be done and how much it would cost. The staff were friendly.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Fort Wayne, IN
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Charles said the business got his vehicle fixed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Fort Wayne, IN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018
Always great service
I have been going to North Wells Service Center for years. Mitch and his crew are great. They only repair what is necessary. Even when we had a disagreement one time, Mitch and I were able to work it out, showing his commitment to retaining a valued customer. I continue to return to this shop each time knowing I will be taken care of.
Mitch R. from North Wells Service Center responded on 06/04/2018

Thank you so much.

Mitch

North Wells Service Center
Mitch R. from North Wells Service Center responded on 06/04/2018

North Wells Service Center

PL
Patty L.
Fort Wayne, IN
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Patty said the staff were very helpful, friendly, and they did what she needed to get done.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Columbia City, IN
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Eric said that the staff are always great, helpful and provide fair pricing.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Fort Wayne, IN
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Robert said they did a great job.
This review was collected via phone interview by Customer Research Inc.

PS
Pat S.
Fort Wayne, IN
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Pat said they did a great job.
This review was collected via phone interview by Customer Research Inc.

DH
Darrel H.
Fort Wayne, IN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Darrel said the staff were very nice. They handled everything well and got his vehicle back to him quickly. The price of the repairs was excellent, which he appreciated.
This review was collected via phone interview by Customer Research Inc.

GM
Greg M.
Auburn, IN
Volkswagen Passat Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Greg said he has been really pleased with the business. He said the staff are easy to work with and they got the job done, in a timely fashion. They provided good communication.
This review was collected via phone interview by Customer Research Inc.

MS
Mary S.
Fort Wayne, IN
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mary said the business treated her right. She said she trusts them and is very satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

CB
Colby B.
Fort Wayne, IN
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05/10/2018
Fast,friendly, and reliable service. Honest in their dealings with customers, too.
I would recommend this place to anyone asking about quality, reliable work on their vehicles.
Mitch R. from North Wells Service Center responded on 05/11/2018

Thank you for the grewat review. We will always be here for you.MitchNorth Wells Service Center


JA
JOSEPH A.
Fort Wayne, IN
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018
Very Honest Shop!
In my past experience, everything is always straightforward and to the point. Any questions that I have get answered honestly and they don't try to get you to fix what is not broken like other shops that I have dealt with! Their service is very timely and they keep you in the loop about what is going on with your vehicle. I would recommend them to anybody, friends, family, etc.. and I trust the repairs that they provide 110%. I have not had a single issue yet! Thanks guys!
Mitch R. from North Wells Service Center responded on 05/07/2018

Thank you for the kind words. We will always try to meet your expectation.

Mitch

North Wells Service Center

Anonymous avatar
Verified Customer
Fort Wayne, IN
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Alignment in a hurry
Scheduled alignment and tire pressure sensor, on closer inspection discovered a worn tie rod end that needed replaceing... car was ready for pick-up before lunch and drives extremely well! Very satisfied!