Overview

Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1232 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
92% Would Recommend
Latest Review 1 day ago

Reviews


SS
SANDRA S.
Superior, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Recent Visit
Good Morning!
My recent visit for regular oil change & maintenance was great! My car was processed in a timely manner and I was very pleased ,as always, with the kind and considerate staff.
Thank you!
Sandy Scott

PK
PATTY K.
Duluth, MN
GMC Sierra 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Very friendly and excellent service
Great service!

EJ
Emily J.
Superior, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Emily said that the place was fast.
This review was collected via phone interview by Customer Research Inc.

GS
GAIL S.
Hawthorne, WI
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2018 Category: Service
Ms G S
Oil change price is good. Use Synthetic
Waiting area needs higher chairs for people with bad knees. Furniture is too low.

EB
EDMOND B.
Manvel, TX
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Vehicle service
Efficient dependable & friendly service.

HP
Howard P.
Duluth, MN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Howard said everything is fine, but the accelerator is a problem. He can't control the high speed. He has to put it on cruise control which causes problems.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
South Range, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2018 Category: Service
Jeff said that the facility needs to step up in their game, their place is like a dungeon and very outdated as is the service equipment.
This review was collected via phone interview by Customer Research Inc.

KP
Kyle P.
Park Falls, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Kyle said the business was great and they were fast.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Superior, WI
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
John said that he has been buying his vehicles there since 1982, they have always taken good care of him and are always nice. Some of their auto technicians have thirty five years of experience.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL G.
South Range, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
The people
Everyone was great to deal with and the repair was done quickly and perfectly

GC
Garry C.
Hawthorne, WI
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/02/2018 Category: Service
Garry said that he has been a GM man always, he has never been treated so poorly in all of his life as he was treated at this facility and they went so far as to call him a liar. They are the worst business he has ever seen by a lot. He will never buy another General Motors vehicle again.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Superior, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018 Category: Service
.
.

KW
KELLY W.
Merino, CO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Sales
Great Service
Tom O'Neil was very knowledgeable and helpful throughout the process of picking out a truck for me. Very happy I decided to buy from Northland and not "on the hill".

Verified Customer
Duluth, MN
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
good people
very thorough

RS
RAFAELA S.
Superior, WI
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Sales
Car purchase
Nice group of people at dealership and all were very helpful without being pushy.

CB
CHRISTINE B.
Superior, WI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Service
Car was serviced upon arrival & completed in the time stated

Verified Customer
Lake Nebagamon, WI
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Servixe
Great

RS
Ryan S.
Superior, WI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Ryan said he was not notified till 4:49 pm that his vehicle was ready and they close by 5:30pm, it was Friday. He was notified on Monday he was charged an additional 42 dollars because he did not pick up the vehicle Friday. He was a little frustrated at this, as they called so late to tell him it was done and he was out of town already.
This review was collected via phone interview by Customer Research Inc.

RQ
RONALD Q.
South Range, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Nice place good people
Friendly place

GM
George M.
Grand Junction, CO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
George said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.