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Northtown Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,755 Reviews)
77
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Score Details

5 stars
81%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
162
Total ReScores™
4.8
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment Northtown Hyundai, located in Amherst, NY, provides service to the Buffalo and Amherst areas. Quality of Customer Interaction is important to us, whether we are assisting you with a new vehicle purchase, or providing maintenance or repair services for the vehicle you already love. Call or visit our website to schedule an appointment today! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(716) 992-6536
Open
Business Hours

Business Hours

Mon
7:30 AM - 9:00 PM
Tue
7:30 AM - 9:00 PM
Wed
7:30 AM - 9:00 PM
Thu
7:30 AM - 9:00 PM
Fri
7:30 AM - 9:00 PM
Sat
7:30 AM - 9:00 PM
Sun
closed
* Eastern Time (US & Canada)
3675 Sheridan Drive Amherst, NY 14226
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(3,755 Reviews)
Write a Review
Recent Reviews
YS
gravatar
You S.
Buffalo, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2022
0
Category: Service
The lies you tell!!
We brought our car in because it was having an overheating issue but only when driving it, at idle it wouldn’t overheat. Seeing this prior, says the service tech, screams bad water pump! So we authorized the water pump replacement at an estimate of around 600$, about two weeks later, car not fixed with new water pump installed.. and now I’m told that they have to do diagnostics to figure out the “real problem “ to find out now it’s both head gaskets at the cost of 6000$. How does something like this happen? And why should the customer be responsible for the misdiagnosis of a parts changer? Especially at a dealership.. never will I deal with this facility again, buyer beware!!
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