ReScore Reviews™ (23)

ReScore
Overall Rating 4.2608687/5Overall Rating 4.2608687/5Overall Rating 4.2608687/5Overall Rating 4.2608687/5rating 4.2608687
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
93% Would Recommend
100% Business Response
Latest Review about 11 hours ago
David N. on 11/18/2017
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"Great value, very friendly, very timely, very clean. "
I was very happy with the service and price. The person who took care of me was great (first thing on a Monday morning) . I was offered a great deal on future oil changes. I'm very happy with the car and my Hyundai dealership.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/18/2017 05:21 AM
James T. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"New dealership. Same great service!"
The Quick Lube Service this a huge improvement and you washed my Sonata. Very impressed! Thanks!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:50 PM
Cheryl R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Another excellent service experience!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:41 PM
Raymond H. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Y"
U
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/17/2017 12:24 PM
Christopher M. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change, Inspection, & a free car wash too!"
Oil change and inspection done as I relaxed in the waiting area where TV, coffee, and cookies are offered to customers while car is serviced. When car was done I was offered a car wash which I gladly said yes to. Chris in service was excellent.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 11:28 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/17/2017

Thank you for your business and for taking the time to fill out this survey!

Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone very courteous and pleasant."
Very good service, would recommend.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/17/2017 10:42 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/17/2017

Thank you for taking the time to fill out this survey!

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied with the service I received."
Everyone was very friendly, had a comfortable waiting area, everything was very clean. Easy driving in and out.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 07:10 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/17/2017

Thank you!!

Linda S. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Great employees!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/16/2017 06:02 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/17/2017

Thank You! We would love to know how we could have earned a five star. Any feedback you may have is welcomed!

Pamela F. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Excellent customer service in all aspects!!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 03:40 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/17/2017

Thank You, Pamela!

Verified Customer on 11/16/2017
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"Great Service "
Great Service and all the people in the service department are courteous and friendly.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/16/2017 11:35 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/16/2017

Thank you for taking the time to share your experience with us!

Jeffrey K. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Great overall services
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:25 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/16/2017

This is wonderful to hear! Thank You for your business!

VIVIAN R. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
The service was excellent.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/16/2017 08:43 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/16/2017

Thank you for sharing, Vivian!

Edward B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Team member was very efficient
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/15/2017 08:06 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/16/2017

Thank you, Edward!

Quincy W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Experience"
The People was friendly helpful and Conor knew his stuff which I enjoyed
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:55 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/15/2017

Thanks for taking the time to write a wonderful Review, Quincy! Thank you for your business!

Donna D. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"From the minute I arrived until the time I picked up my car I felt as if I were treated like a family member. The service was great, and I appreciate it my car being brought to the service door because it was raining outside."
Excellent service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/13/2017 04:26 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/14/2017

Donna, Thank you for sharing your positive experience with us and thank you for being apart of the northtown family!

Verified Customer on 11/13/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"I go there because the car was bought there"
I go there because the car was bought there
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/06/2017
Service Type: Maintenance
Review Created: 11/13/2017 01:34 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/14/2017

Thank you for taking the time to fill out this survey. We would love to know what it would take to earn five stars. We always welcome feedback!

Jeanmarie D. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service people are great"
If prices were lower for services I would always come back.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:41 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/14/2017

Thank you for this recommendation! We will pass this along to the service management team. Most importantly, thank you for your business!

Ki K. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service review"
Done in time. Friendly staff. Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/13/2017 11:06 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/14/2017

Thank you for your business!

Ronnie H. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellant Sevice Department"
Very professional, polite, timely. I had no problems at all.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/11/2017 08:32 AM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/13/2017

THank you for your business, Ronnie!

Verified Customer on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Remodeling is great people are friendly "
Great service
Vehicle: 2008 Hyundai Tucson
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/08/2017 05:20 PM
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Danielle S., Marketing Coordinator at Northtown Hyundai responded on 11/09/2017

Thank you for taking the time to fill out this survey! Please let us know if there is anything we could have done better to earn a five star rating.

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