Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1917 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.4516135/5Overall Rating 4.4516135/5Overall Rating 4.4516135/5Overall Rating 4.4516135/5rating 4.4516135
Original
Overall Rating 2.29032/5Overall Rating 2.29032/5rating 2.29032rating 2.29032rating 2.29032
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Anonymous avatar
Verified Customer
Clarence, NY
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great Service
Everything I wanted addressed was taken care of in a timely matter...the service provider was very clear with the issues at hand.

Anonymous avatar
Verified Customer
Niagara Falls, NY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Friendly staff and evening hours
I usually never have an issue when I am there but if I do they try and work with me. They have a nice waiting room with beverages and cookies along with a TV newspaper and magazines to help pass the time while you wait.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

Thank you so much for your feedback and for taking the time to leave a review. We appreciate you and your continued business!


JF
John F.
Amherst, NY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
JOHN FALLER
FAST , EFFICIENT, CUSTOMER FRIENDLY - ITS WHAT YOU EXPECT AND ITS WHAT YOU GET
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

Thank you, John!


Anonymous avatar
Verified Customer
Buffalo, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Service visit
Great service
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

Thank you for sharing your experience and for the 5 star rating!


Anonymous avatar
Verified Customer
Kenmore, NY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Customer
Excellent service done in a timely manner
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

This is wonderful to hear! Thank you for sharing your experience with us!


SS
Stephen S.
Buffalo, NY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Excellent service
Great service appointment
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

Thank  you for taking the time to rate us, Stephen! We are so glad you had a great service appt.!


Anonymous avatar
Verified Customer
Williamsville, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great!
Everyone is very nice. The new improved waiting room is awesome. My car service was pretty quick.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/24/2018

Thank you for your feedback!


Anonymous avatar
Verified Customer
Buffalo, NY
2013 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great service and nice people
So courteous and wonderful people. What a refreshing experience from our previous dealership in Burdick Hyundai in drivers village north Syracuse

Best service and highly recommend

Anonymous avatar
Verified Customer
Buffalo, NY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Awesome service
Quick and friendly service!

YS
Yesul S.
Buffalo, NY
2009 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Good service
Goooood service, friendly, and nice
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/22/2018

Thank  you for taking the time to rate us!


BB
Brian B.
Buffalo, NY
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Superior Service
The service people are diligent and research my requests.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/21/2018

Thank you for sharing your experience with us!


Anonymous avatar
Verified Customer
Amherst, NY
2014 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
good service
Good service-friendly staff-
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/21/2018

Thank you for taking the time to rate us!


EE
Edward E.
Buffalo, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Eddie
Great people
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/21/2018

This is wonderful to hear. Thank you for sharing your experience with us!


JD
Jay D.
Amherst, NY
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Excellent Service
Excellent service wouldn’t take my Hyundai Santa Fe any where else to get serviced. Keep up the good work.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/21/2018

This is wonderful to hear. Thank you for sharing your experience with us!


RC
Rostyslaw C.
Buffalo, NY
2013 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Standard Inspection and Oil change
Appointment was quickly scheduled, on time when car brought in, nice wait room with coffee and cookies. Estimated time for work turned out to be quite accurate. Friendly staff.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/18/2018

This is wonderful to hear. Thank you for sharing your experience with us!


Anonymous avatar
Verified Customer
Buffalo, NY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Friend in Cheektowaga
COURTESY ,EFFICIENCY , AND KINDNESS!!!
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/18/2018

Thank you for your feedback!


Anonymous avatar
Verified Customer
Buffalo, NY
2010 Hyundai Sonata
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/17/2018 Category: Service
I had a bad experience
Window not working after picking it up for just an oil change.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/17/2018

We will be looking into this immediately and apologize for any inconvenience.


RS
Richard S.
Orchard Park, NY
2009 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Overall Visit
Staff is very cordial and professional. Waiting area is very clean and provides coffee while waiting for my vehicle being serviced.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/16/2018

Thank you, Richard!


AB
Ashley B.
Tonawanda, NY
2012 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Hyundai
Easy to work with. Reasonable wait time.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/16/2018

Thank you, Ashley!


Anonymous avatar
Verified Customer
Tonawanda, NY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Very satisfied
Pleased with everything. Work done satisfactorily and fast. Marc the service writer was very pleasant.
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Danielle S., Marketing Coordinator from Northtown Hyundai responded on 05/16/2018

This is wonderful to hear. Thank you for sharing your experience with us!