98% Would Recommend
Latest Review 10 days ago
JIM K. on 11/30/2017
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"Great Service"
I like the friendly atmosphere and the attention to detail.
Vehicle: BMW 5 Series
Service Date: 11/28/2017
Review Created: 11/30/2017 02:24 PM
BRIDGET M. on 11/29/2017
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"Norton Auto LLC"
I had a wonderful experience at Norton Auto LLC. Everyone I dealt with was very kind, knowledgeable and professional. I would highly recommend their services.
Vehicle: Ford Focus
Service Date: 11/29/2017
Review Created: 11/29/2017 08:04 PM
CHARLES E. on 11/23/2017
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"Service above and beyond"
The team at Norton Auto listened to my concern and responded. The service was exceptional, and the result of the repairs were excellent. I am a very happy and continuing customer.
Vehicle: Jaguar XJ
Service Date: 11/21/2017
Review Created: 11/23/2017 07:35 AM
PERRY F. on 11/22/2017
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"Satisfied Customer "
Jimmy does a great job.
Vehicle: Nissan Altima
Service Date: 11/20/2017
Review Created: 11/22/2017 09:14 AM
William C. on 11/20/2017
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William said the facility does a good job. They provide excellent service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/10/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
JOHN P. on 11/16/2017
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"Fast, fair, and transparent "
They do quick diagnostic work, showing you first hand test results and talking you through you repair options. No unnecessary upselling. Excellent customer experience.
Vehicle: Honda CR-V
Service Date: 11/16/2017
Review Created: 11/16/2017 08:37 PM
Ernest C. on 11/15/2017
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Ernest said the employees were considerate. They told him what the problem was, and they did a nice job.
Vehicle: Pontiac Montana
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Myron K. on 10/27/2017
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Myron said their service was good. The staff were attentive and they cared about his concerns. They were through and completely honest.
Vehicle: Volvo V70
Category: Service
Service Date: 10/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
BARB D. on 10/26/2017
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"Perfect!"
The guys were super friendly and helpful. Got me right in, explained the problem and took care of it right away.
I will be back and will recommend Nortown Auto to my friends.
Vehicle: FIAT 500
Service Date: 10/25/2017
Review Created: 10/26/2017 06:57 AM
KENNETH G. on 10/24/2017
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"Outstanding service, quality techs"
Awesome!
Vehicle: Acura 3.2TL
Service Date: 10/24/2017
Review Created: 10/24/2017 08:05 PM
Antoinette B. on 10/21/2017
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"Honesty, "
Fair pricing, very service oriented,
Vehicle: Mercedes-Benz C-Class
Service Date: 09/25/2017
Review Created: 10/21/2017 04:38 PM
WILLIAM V. on 10/14/2017
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"Great service - reasonable pricing"
New tires and brakes for a Florida trip - plus a complete car checkup.
Vehicle: Cadillac Allante
Service Date: 10/13/2017
Review Created: 10/14/2017 07:53 AM
JOHN L. on 10/06/2017
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"Tire repair"
You guys saved me from buying a new tire after Firestone said it couldn't be repaired. It was a simple nail puncture.
BTW your shop did not come up on my mobile web search. I was just driving by.
Vehicle: GMC Canyon
Service Date: 10/05/2017
Review Created: 10/06/2017 07:19 AM
GENE G. on 10/05/2017
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"Needed Quick Tire Fix"
I had a slow leak in a rear tire and stoped into Nortown as I live less than a mile away. Took me right in...20 minutes later I was back on the road. Great service, great people. Don't need a dealer with them in my neighborhood!
Vehicle: Subaru Outback
Service Date: 10/04/2017
Review Created: 10/05/2017 05:46 AM
ELLEN C. on 09/29/2017
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"Love this vendor"
The owner Jimmy was easy to deal with and got my vehicle repaired in the promised timeframe.
Vehicle: Cadillac SRX
Service Date: 09/28/2017
Review Created: 09/29/2017 03:55 PM
JAY W. on 09/29/2017
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"Perfection!"
you can't beat these guys for quality and customer service. Jimmy, Alex and the whole team are a joy in a world of crap service!
Vehicle: Toyota Land Cruiser
Service Date: 09/27/2017
Review Created: 09/29/2017 07:25 AM
NANCY C. on 09/23/2017
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"Great Mechanics, Great Service"
If you want your car to run well and get good customer service, this place is for you. It's nice, friendly with talented mechanics.
Vehicle: Scion xB
Service Date: 09/22/2017
Review Created: 09/23/2017 01:51 AM
HEATHER B. on 09/15/2017
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"So honest and friendly "
Jimmy is the best my new favorite garage
Vehicle: Lexus RX 350
Service Date: 09/13/2017
Review Created: 09/15/2017 06:18 AM
Tony S. on 08/28/2017
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Tony said this business has great technicians working for them and they provide friendly service. They got him in and out without any problems.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 08/23/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Ryan B. on 08/28/2017
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Ryan said the business does good work. However they are a little bit expensive.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/16/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
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